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Issue 765728 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Sep 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Open/Save dialog does not match Windows scaling preferences

Reported by fabio.gu...@qx3.com.br, Sep 15 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36

Steps to reproduce the problem:
1. Get a 4K monitor
2. Use the monitor's native resolution with recommended scaling (150% for 4K)
3. Open Chrome and try one of the following:
3a - Use Control+O to open a file
3b - Use Control+S to save the current page
3c - Try downloading a file on any website

 The same problem does not happen in other programs like Notepad so most likely this may be solved by updating libraries or updating a manifest XML file somewhere, like people used to do on Windows XP to get programs to use the XP theme :)

What is the expected behavior?
The dialogs render in 100% scaling even though the system is set to use 150%

What went wrong?
Very few people can use a computer on 4K monitor at 100%. I can't!

Did this work before? N/A 

Chrome version: 60.0.3112.113  Channel: n/a
OS Version: 10.0
Flash Version: 

Many Windows apps don't do this right. Notepad and Notepad++ do but Windows Snipping tool doesn't scale at all. That makes me believe this may be a manifest / library version issue but can be other stuff too.
 
Chrome.PNG
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Notepad.PNG
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Labels: TE-NeedsTriageFromMTV Needs-Milestone TE-Hardware-Dependency
The 4K monitor doesn't seem to be available with TE-India team. Hence, adding label TE-Hardware-Dependency. Also adding label TE-NeedsTriageFromMTV for further investigation from MTV team if a 4K monitor is available there.

Thanks...!!
Hello!

Actually you don't need a 4K monitor in order to reproduce this. Just change scaling settings in Windows (up to 175% @ 1080p). I only mentioned I bought it to give some context but I see bugs everywhere, not just on Chromium. I'm not regretting it though: YouTube and games look very sharp.
Labels: -TE-NeedsTriageFromMTV -TE-Hardware-Dependency
Owner: krajshree@chromium.org
Re-assigning to krajshree@ per c#2.
Cc: keerthan...@techmahindra.com
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on the reported version 60.0.3112.113, on latest stable 61.0.3163.91 and on latest canary 63.0.3220.0 with the below mentioned steps on Windows 10.
1. From control panel, changed the scaling to 150% and 175% @ 1080p and re-signed-in to the desktop
2. Tried to hit Ctrl+O and Ctrl+S and also tried downloading a pdf file. 
3. All the dialogs opened are of 150% scaled. Attaching screenshots for reference.

@Reporter: Could you please let us know if we missed any steps and  Could you please check this issue by creating a new profile without any apps and extensions and please let us know if the issue still persist or not. Please check the same on latest canary and reply to this comment [https://www.google.com/chrome/browser/canary.html]
765728Download.png
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765728OpenFile.png
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Owner: ----
@krajshree, I did as you suggested (restart computer just after changing the resolution) and things seem normal. Maybe it's a Windows problem after all but this is OK for me.

Thanks!
Project Member

Comment 7 by sheriffbot@chromium.org, Sep 27 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "keerthana.v@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
As per comment#6, marking it as wontFix.

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