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Issue metadata

Status: Verified
Owner:
Closed: Sep 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug
M62
M63



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Test problem: enterprise_CFM_Sanity - FAIL - Test failed because of Diagnostics failed

Project Member Reported by mzhuo@chromium.org, Sep 13 2017

Issue description

TEST: enterprise_CFM_Sanity
SUITE: hotrod
CHROMEOS BUILD: R63-9937.0.0
STATUS: FAIL
REASON: Test failed because of following reasons: Diagnostics failed

SUMMARY: Test problem: enterprise_CFM_Sanity - FAIL - Test failed because of following reasons

REF: https://wmatrix.googleplex.com/comments?test_ids=554018043

Test fails on Guado, Panther and rikku. 
https://wmatrix.googleplex.com/failures/unfiltered?suites=hotrod&tests=enterprise_CFM_Sanity&days_back=7&hide_missing=True

Log
----
mpleted
09/13 04:58:39.328 WARNI|              test:0612| The test failed with the following exception
Traceback (most recent call last):
  File "/usr/local/autotest/client/common_lib/test.py", line 606, in _exec
    _call_test_function(self.execute, *p_args, **p_dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 806, in _call_test_function
    return func(*args, **dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 470, in execute
    dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 347, in _call_run_once_with_retry
    postprocess_profiled_run, args, dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 380, in _call_run_once
    self.run_once(*args, **dargs)
  File "/usr/local/autotest/server/site_tests/enterprise_CFM_Sanity/enterprise_CFM_Sanity.py", line 152, in run_once
    % ', '.join(map(str, FAILED_TEST_LIST)))
TestFail: Test failed because of following reasons: Diagnostics failed


eption
Traceback (most recent call last):
  File "/usr/local/autotest/client/common_lib/test.py", line 606, in _exec
    _call_test_function(self.execute, *p_args, **p_dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 806, in _call_test_function
    return func(*args, **dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 470, in execute
    dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 347, in _call_run_once_with_retry
    postprocess_profiled_run, args, dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 380, in _call_run_once
    self.run_once(*args, **dargs)
  File "/usr/local/autotest/server/site_tests/enterprise_CFM_Sanity/enterprise_CFM_Sanity.py", line 146, in run_once
    raise error.TestFail(str(e))
TestFail: RPC error: cfm_main_screen.get_last_diagnostics_results
Traceback (most recent call last):
  File "./multimedia_xmlrpc_server.py", line 92, in _dispatch
    return func(*params)
  File "/usr/local/autotest/cros/multimedia/cfm_facade_native.py", line 262, in get_last_diagnostics_results
    return self._cfmApi.get_last_diagnostics_results()
  File "/usr/local/autotest/common_lib/cros/cfm_hangouts_api.py", line 185, in get_last_diagnostics_results
    self.wait_for_diagnostic_run_to_complete()
  File "/usr/local/autotest/common_lib/cros/cfm_hangouts_api.py", line 170, in wait_for_diagnostic_run_to_complete
    sleep_interval=1)
  File "/usr/local/autotest/common_lib/utils.py", line 2739, in poll_for_condition
    raise exception
TestError: Diagnostic run still in progress after 3 minutes.



 

Comment 1 by mzhuo@chromium.org, Sep 13 2017

Labels: M62 M63
TEST: enterprise_CFM_Sanity
SUITE: hotrod
CHROMEOS BUILD: R62-9901.12.0
STATUS: FAIL
REASON: RPC error: cfm_main_screen.get_last_diagnostics_results

SUMMARY: Test problem: enterprise_CFM_Sanity - FAIL - RPC error: cfm_main_screen.get_last_diag

REF: https://wmatrix.googleplex.com/comments?test_ids=554015764


test log on Guado
==================

09/13 04:53:25.311 WARNI|              test:0612| The test failed with the following exception
Traceback (most recent call last):
  File "/usr/local/autotest/client/common_lib/test.py", line 606, in _exec
    _call_test_function(self.execute, *p_args, **p_dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 806, in _call_test_function
    return func(*args, **dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 470, in execute
    dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 347, in _call_run_once_with_retry
    postprocess_profiled_run, args, dargs)
  File "/usr/local/autotest/client/common_lib/test.py", line 380, in _call_run_once
    self.run_once(*args, **dargs)
  File "/usr/local/autotest/server/site_tests/enterprise_CFM_Sanity/enterprise_CFM_Sanity.py", line 146, in run_once
    raise error.TestFail(str(e))
TestFail: RPC error: cfm_main_screen.get_last_diagnostics_results
Traceback (most recent call last):
  File "./multimedia_xmlrpc_server.py", line 92, in _dispatch
    return func(*params)
  File "/usr/local/autotest/cros/multimedia/cfm_facade_native.py", line 262, in get_last_diagnostics_results
    return self._cfmApi.get_last_diagnostics_results()
  File "/usr/local/autotest/common_lib/cros/cfm_hangouts_api.py", line 185, in get_last_diagnostics_results
    self.wait_for_diagnostic_run_to_complete()
  File "/usr/local/autotest/common_lib/cros/cfm_hangouts_api.py", line 170, in wait_for_diagnostic_run_to_complete
    sleep_interval=1)
  File "/usr/local/autotest/common_lib/utils.py", line 2731, in poll_for_condition
    raise exception
TestError: Diagnostic run still in progress after 3 minutes.


Comment 2 by mzhuo@chromium.org, Sep 16 2017

Summary: Test problem: enterprise_CFM_Sanity - FAIL - Test failed because of Diagnostics failed (was: Test problem: enterprise_CFM_Sanity - FAIL - Test failed because of following reasons)
Cc: dsunk...@chromium.org mzhuo@chromium.org
Components: UI>Shell>Kiosk
Labels: OS-Chrome
Owner: harpreet@chromium.org
Status: Fixed (was: Untriaged)
This test failure error is not seen again recently. Closing this bug for now. If the same error happens again, please reopen this bug.

Comment 4 by dchan@chromium.org, Jan 22 2018

Status: Archived (was: Fixed)

Comment 5 by dchan@chromium.org, Jan 23 2018

Status: Fixed (was: Archived)
Status: Verified (was: Fixed)

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