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Issue 764375 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Closed: Sep 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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"Install OS update" to use Android apps notification does not go away in Cr61

Reported by michael....@ridgefieldsd.org, Sep 12 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9765.53.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.80 Safari/537.36
Platform: 9765.53.0 (Official Build) beta-channel terra

Steps to reproduce the problem:
1. Update to Cr61 on a chromebook.
2. Click notification area.
3. Prompted to "Sign out & sign back in" to use Android Apps.
4. Click "Sign out & back in" and be signed out.
5. Sign back in and notification returns, even if you clear the notification it comes back after every login.

What is the expected behavior?
After clicking "Sign out & sign back in" the notification does not come back.

What went wrong?
Constantly prompted to sign out and back in even though it does not change the whatever setting or value creates the prompt.

Did this work before? N/A 

Chrome version: 61.0.3163.80  Channel: n/a
OS Version: 9765.53.0
Flash Version: Shockwave Flash 27.0 r0

This is on a enterprise enrolled chromebook on the beta channel. Android settings for this user are:
Android applications on Chrome Devices (beta): allow
Account Management: unset.
Unknown Sources: No policy set (default = allow install from unknown sources)
Certificate Synchronization: No policy set (default - Disable usage of Chrome OS CA Certificates in Android apps)
User setting for Google Play: Off
 
Screenshot of the notification I am referring to.
Screenshot 2017-09-12 at 9.26.44 AM.png
118 KB View Download

Comment 2 by ihf@chromium.org, Sep 13 2017

Components: -UI Platform>ARC
Labels: M-61

Comment 3 by uekawa@google.com, Sep 14 2017

Cc: bartfab@chromium.org igorcov@chromium.org fukino@chromium.org kinaba@chromium.org
Labels: ArcExt4Migration
which device is this?

@igorcov, is Android apps supposed to work on M61 in enterprise ?
@kinaba FYI, we might have an issue with the notification.

Comment 4 by kinaba@chromium.org, Sep 14 2017

> 1. Update to Cr61 on a chromebook.
> 2. Click notification area.
> 3. Prompted to "Sign out & sign back in" to use Android Apps.

The notification is expected to pop up only when the user tried to launch an Android app (including Play Store, or the opt-in flow initiated by enabling Android apps in the settings.)
Does it stay in the notification area without any user interaction? That's strange...


> @igorcov, is Android apps supposed to work on M61 in enterprise ?

If the enterprise impl prohibits Android apps to work, then we shouldn't see the Play Store icon in the task bar of the screenshot.
If it allows Android apps to run, then sign-back-in should trigger the migration UI. I'm not sure which is the expected direction, but either way something look wrong.
The behavior is definitively inconsistent. It should either do both, allow migration and allow ARC for profile or neither. I will check/try to reproduce this.

michael.kenning@ could you please attach the logs from the device here too?
Those can be taken from chrome://net-internal -> ChromeOS -> Store debug logs.

Thank you for reporting this.
This happens because we receive no value from the server for migration policy. It is expected to be received all the time, just not landed on the server side yet.

I will update the code on client anyway to make this consistent.

Comment 7 by fukino@chromium.org, Sep 21 2017

Cc: -igorcov@chromium.org
Owner: igorcov@chromium.org
Status: Assigned (was: Unconfirmed)
Assigning to igorcov@ based on the comment #6

Comment 8 by uekawa@chromium.org, Sep 21 2017

Labels: -Pri-2 ReleaseBlock-Stable Pri-1
What's happening to the server side? 

Cc: binzhao@chromium.org
binzhao@ Could you tell us if the policy is always sent to the client?
Cc: zhanlu@chromium.org
I got a confirmation from zhanlu@ that the server sends the policy all the time now.

michael.kenning@ could you please let us know if the issue is still present, and attach the logs if that's the case? Thank you.
Hi,
The message doesn't appear anymore. I tried to get the original device I found the bug on, but it was not available so I put another chromebook of the same model in the beta channel and it doesn't notify anymore.
Build info:
Google Chrome	61.0.3163.90 (Official Build) beta (64-bit)
Revision	0
Platform	9765.63.0 (Official Build) beta-channel terra
Firmware Version	Google_Terra.7287.154.80
Customization ID	ASUS-TERRA2
Status: WontFix (was: Assigned)
Thank you michael.kenning. Marking as WontFix because it was caused by incomplete functionality on server side.

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