New issue
Advanced search Search tips

Issue 764214 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Sep 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



Sign in to add a comment

Chrome audio from one speaker only

Reported by seekingt...@gmail.com, Sep 12 2017

Issue description

Chrome Version       : 61.0.3163.79 (Official Build) (64-bit) (cohort: 61_Win_79)
URLs (if applicable) :
OS version               :  Windows 7 64bit
Network (such as Cable/DSL/Dial up etc):
Audio/Video format (if applicable):
Special chrome flags (if applicable):

Behavior in Safari (if known): n/a
Behavior in Firefox (if known): No Problem

Video issue, Audio issue, both, neither?   AUDIO

Flash or HTML5?  <right-clicking most players will either reveal some text
with “Flash”; otherwise likely HTML5>

If the browser or renderer crashed (“Aw, Snap”), please add any crash
IDs from chrome://crashes  (possibly after enabling crash reporting per
http://support.google.com/chrome/bin/answer.py?hl=en&answer=96817)

What steps will reproduce the problem?
(1)  Play any video from Chrome.  YouTube for example. 
(2)  Any other music player and IE work fine.  
(3)  This is a Chrome only problem. 

What is the expected result?  Sound from BOTH speakers

What is the actual result?  Sound only comes from one speaker. 

Any additional information (anything else which may help us debug the
issue)?  This is a very old problem that only started today.  In the past the issue was a problem with FLASH.   Now this is many years later and the problem just now arises??  What to do?


Please attach the HTML5/JavaScript code or audio/video files as well as
screenshot and/or videos (if applicable)

 

Comment 1 Deleted

Comment 2 Deleted

Can you capture the output of chrome://media-internals players and audio tab while playing and seeing this issue?

Comment 4 Deleted

There should be a copy all to clipboard button on each page, just attaching that information here would help.

Do you have a URL you're seeing this issue on? YouTube shouldn't be using flash so it shouldn't be related.

Comment 6 Deleted

Hmm, everything looks normal in those documents. Chrome thinks it's rendering stereo audio @ 2 channels. If you check the tray icon with your speaker in it, what does it say about how your speakers are configured?

Comment 8 Deleted

Comment 9 Deleted

That YouTube clip is actually stereo encoded to only have audio coming out of the left speaker. Are you seeing this with all YouTube videos or just that one? If just that one it's working as intended.
Problem Solved.   Thanks.   I watched that video some months back and never noticed the audio was single channel.   Other YouTube videos are fine.

Sorry for taking your time on such a basic fix.   Should have checked other YouTube videos.   Basic TroubleShooting 101.

thanks again

Status: WontFix (was: Unconfirmed)
np, glad that was the issue!

Sign in to add a comment