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Issue 764176 link

Starred by 3 users

Issue metadata

Status: ExternalDependency
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows , Chrome
Pri: 2
Type: Bug
Team-Accessibility



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Sign in: Does not read two factor authentication text during installation

Project Member Reported by leberly@chromium.org, Sep 12 2017

Issue description

Chrome 63.0.3212.0 (Official Build) canary (64-bit) (cohort: 64-Bit)
Windows 10 Enterprise Version 10.0.14393 Build 14393.1593
NVDA 2017.3

# Prepare a Google account that uses two factor authentication 
# Get browser into a signed out state, either install Chrome for the first time or sign out of existing install
# Navigate to three dot menu > Settings > Sign into Chrome, enter username and password to get to two factor authentication screen. 

If your TFA is set to use a security key: 
# Upon screen asking for security key, tab through page. Focus shifts from Back button to "Problems with your Security Key?" and does not read the text in the middle, which is "Insert your security key. If your security key has a button, tap it. If it doesn't remove and re-insert it." 

If your TFA is set to use a code sent via text message:
# Upon screen asking for 2-step Verification, tab through page. Focus shifts from Back button to the field to enter the code and does not read the text in the middle, which is "2-step Verification, A text message with a 6-digit verification code was just sent to" and the phone number. 
After some time, if a code is not entered, a button and message appear. The message text is skipped, it says "Haven't received the code yet?". The button RESEND CODE is focus-able via tab.  

If your TFA is set to use a backup code: 
# Upon screen asking for 2-step Verification, tab through page. Focus shifts from Back button to the field to enter the code and does not read the text in the middle, which is "2-step Verification, Enter one of your backup codes." 
 
With JAWS 2018 Beta, none of the text is read. The button text, back button, etc. are all read as "TAB" with no other words read. 
Components: UI>Accessibility
Cc: dtseng@chromium.org kathrelk...@chromium.org
 Issue 740763  has been merged into this issue.
Labels: OS-Chrome OS-Windows
I can also reproduce this on my ChromeBook with Google Chrome	63.0.3212.0 (Official Build) canary (64-bit). 

Comment 5 by nek...@chromium.org, Dec 10 2017

Labels: -a11y-2017 a11y-secondary
Labels: -a11y-secondary win-a11y
Summary: [A11y Assessment - OOBE] Does not read two factor authentication text during installation (was: [A11y Assessment - Installer] Does not read two factor authentication text during installation)
Labels: Install
Labels: -Pri-2 Pri-1
Owner: ----
Summary: Sign in: Does not read two factor authentication text during installation (was: [A11y Assessment - OOBE] Does not read two factor authentication text during installation)
Labels: -Install
Owner: dmazz...@chromium.org
I will try to figure out who to assign this to, maybe GAIA - and then we can mark as ExternalDependency


Labels: -Pri-1 Pri-2
Owner: ----
Status: ExternalDependency (was: Available)
Filed b/73718672 - it's out of our hands now, so dropping Pri=1 and marking as ExternalDependency.

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