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Issue 763934 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Sep 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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no sound in You tube using google chrome. reinstalled chrome did system restore

Reported by lawrence...@gmail.com, Sep 11 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0

Example URL:

Steps to reproduce the problem:
1.You Tube (just in chrome) 
2. select & play videos
3. 

What is the expected behavior?
Video fine
No sound

What went wrong?
Video fine
No sound

Did this work before? Yes same version

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? Yes

Chrome version: Version 61.0.3163.79 (Official Build) (64-bit)  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 26.0 r0

Contents of chrome://gpu:
 
Mute is not selected
Labels: Needs-Triage-M61
Can you paste the contents of chrome://media-internals players and audio tabs when you encounter this issue on YouTube?
Cc: rbasuvula@chromium.org
Labels: Needs-Feedback
Tested in chrome # 61.0.3163.79 and Canary #63.0.3212.0 on win 10.0 and not able to reproduce the issue.Please find the screen cast for your reference.

@ lawrence.rick1: Could you please let me know if i have missed anything and if possible,Please create new profile without extensions and apps.Re-check once and let us know the observations and provide the details as per comment#3 of the issue which would help us to triage the issue further.

Thanks in Advance.
763934.mp4
4.4 MB View Download
Reinstalling Google Chrome did not work but resetting back to default did.
Sound back to normal
Project Member

Comment 6 by sheriffbot@chromium.org, Sep 12 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "rbasuvula@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by hdodda@chromium.org, Sep 13 2017

Cc: hdodda@chromium.org
Status: WontFix (was: Unconfirmed)
As per comment #5 , closing this issue as it no longer exists. Please feel free to raise a new issue if any issues faced in latest chrome channels.

Thanks!

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