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Issue 763116 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Jul 25
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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[Paine:Chameleon] display_LidCloseOpen tests are failing with " Unhandled AssertionError: Servo failed to set lid_open to no"

Project Member Reported by sontis@chromium.org, Sep 7 2017

Issue description

Device: Paine
Wmatrix link: https://wmatrix.googleplex.com/platform/unfiltered?suites=chameleon_hdmi_perbuild&days_back=27&releases=62&platforms=auron_paine

Job links: https://wmatrix.googleplex.com/testrun/unfiltered?test_ids=550263530
https://wmatrix.googleplex.com/testrun/unfiltered?test_ids=550264353

From debug logs: 
----------------------------------
09/07 05:03:03.937 INFO |         chameleon:0484| Video input has been stable. Waiting for the DUT to be stable...
09/07 05:03:06.951 INFO |display_LidCloseOp:0037| CLOSING LID...
09/07 05:03:06.952 INFO |             servo:0512| Setting lid_open to no
09/07 05:03:07.008 WARNI|             servo:0497| lid_open != no, retry 10
09/07 05:03:07.127 WARNI|             servo:0497| lid_open != no, retry 9
09/07 05:03:07.252 WARNI|             servo:0497| lid_open != no, retry 8
09/07 05:03:07.372 WARNI|             servo:0497| lid_open != no, retry 7
09/07 05:03:07.496 WARNI|             servo:0497| lid_open != no, retry 6
09/07 05:03:07.620 WARNI|             servo:0497| lid_open != no, retry 5
09/07 05:03:07.756 WARNI|             servo:0497| lid_open != no, retry 4
09/07 05:03:07.876 WARNI|             servo:0497| lid_open != no, retry 3
09/07 05:03:07.995 WARNI|             servo:0497| lid_open != no, retry 2
09/07 05:03:08.123 WARNI|             servo:0497| lid_open != no, retry 1
09/07 05:03:08.263 INFO |         chameleon:0423| Unplug Chameleon port 3
09/07 05:03:08.279 DEBUG|              test:0389| Test failed due to Servo failed to set lid_open to no. Exception log follows the after_iteration_hooks.
09/07 05:03:08.279 DEBUG|              test:0392| starting after_iteration_hooks
-------------------------------------------------------


Tests are passing on few hosts(paine) when ran manually.

chromeos9-audiobox4-host1   - Tests passed.
chromeos2-row10-rack9-host7  - Tests passed.
chromeos2-row10-rack9-host9  - Tests passed.
-----------------------------------------------
chromeos2-row10-rack8-host17 - Tests Failed.
chromeos2-row10-rack8-host19 - Tests Failed.


Need to check connection between DUT and servo for host17 and hotst19.


 

Comment 1 by sontis@chromium.org, Mar 15 2018

Still facing this issue with host chromeos2-row10-rack8-host17
https://screenshot.googleplex.com/p69RPz02cLp

Comment 2 by kalin@google.com, Mar 15 2018

auron_paine has a plastic pin on the back panel just above the servo header connector an dif it is not removed, it unplugs the flex cable from DUT.

I general the cable has to be re-seated and confirmed all is good for host chromeos2-row10-rack8-host17.

Please file b/ issue for lab team to re-seat the cable(and check the back panel pin).


Comment 3 by sontis@chromium.org, Mar 15 2018

Filed b/74951658 to reset the flex cable.

Comment 4 by ka...@chromium.org, Apr 6 2018

We need to check this host servo as this failure continues.

Comment 5 by sontis@chromium.org, Jun 13 2018

Still facing this issue.

This issue is specific to chromeos2-row10-rack8-host17 host.
screenshot: https://screenshot.googleplex.com/T0hPd9RsUSt

AI's: Replace servo board for this host.

Comment 6 by sontis@chromium.org, Jun 15 2018

Owner: ----
Status: WontFix (was: Untriaged)
No longer an issue.

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