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Issue metadata

Status: WontFix
Owner: ----
Closed: Sep 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Unable to scroll DOWN on most websites with my mouse wheel

Reported by jfhub...@gmail.com, Sep 7 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3207.0 Safari/537.36

Steps to reproduce the problem:
1. Open Chrome Canary
2. Open Google and launch a request

What is the expected behavior?
We should be able to scroll down with the mouse wheel, but it doesn't work.
Scroll UP is OK !

What went wrong?
We should be able to scroll down with the mouse wheel, but it doesn't work.
Scroll UP is OK !

Did this work before? Yes not sure exactly. It maybe went wrong in June this year ?

Chrome version: 63.0.3207.0  Channel: canary
OS Version: 10.0
Flash Version: 

Tab "Parameters" scrolls up and down correctly.
Most other tabs (Gmail, Google, Amazon...) scroll up only.
I'm using a Logitech M215 mouse.
 

Comment 1 by ajha@chromium.org, Sep 8 2017

Labels: Needs-Triage-M63
Cc: keerthan...@techmahindra.com
Components: -UI Blink>Scroll
Labels: Needs-Feedback Triaged-ET
Unable to reproduce the issue with the reported version 63.0.3207.0 in ubuntu 14.04, Windows7, Windows 10 with the mentioned sites. 

@Reporter: Could you please check this issue by creating a new profile without any apps and extensions and please let us know if the issue still persist or not. Please check the same on latest canary and reply to this comment [https://www.google.com/chrome/browser/canary.html]


Thanks! 
We've found that some mouse gesture extensions are incompatible with Chrome 61. Do you have one of those installed in Chrome?

Comment 4 by jfhub...@gmail.com, Sep 8 2017

Hey !
Good idea : I tried using the "guest" profile with this (updated) version :
Version 63.0.3210.0 (Build officiel) canary (64 bits)
It works normally well...
I should try disabling extensions one by one and test.
I'll try this weekend and let you know !
Project Member

Comment 5 by sheriffbot@chromium.org, Sep 8 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "keerthana.v@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by jfhub...@gmail.com, Sep 9 2017

Good !
It's the crxMouse Chrome™ Gestures 3.0.0 that's creating the trouble.
I can't tell wether it's a Chrome Canary update or a crxMouse update that created the trouble.
But now as I deactivated it, everything is OK.
Thanks Keerthana for the idea !

Status: WontFix (was: Unconfirmed)
Yes that extension has some incompatibility issues with Chrome 61 and later. I've tried contacting the author but haven't had any luck.

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