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Issue 761753 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Mar 2018
Cc:
█ hongchic...@chromium.org
█ jainabhi...@chromium.org
█ sandeepkumars@chromium.org
ligim...@chromium.org
chrome-conops-escalation@google.com
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 1
Type: Bug



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[Play review stable] app crashes after update

Project Member Reported by nataliyaf@google.com, Sep 4 2017 
Chrome Version       : 60.0.3112.116
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:
    Firefox:
         IE:

High number of user reviews indicating app started constantly crashing after the update. 
One review indicates app crashes when starting to type. 

Feedback link: 
https://listnr.corp.google.com/product/282/report/72264222442

Reviews:
https://play.google.com/apps/publish/?account=5700313618786177705#ReviewDetailsPlace:p=com.android.chrome&reviewid=gp:AOqpTOE3vnCGprwcJ-zdpu-CMKICvkKUbDwwHz0EH5ozfHnxLtmoYSmDdaXOw_IktEw038GcUykNKSuw3Lmjuzk

https://play.google.com/apps/publish/?account=5700313618786177705#ReviewDetailsPlace:p=com.android.chrome&reviewid=gp:AOqpTOEHfz_Fql5c2lQZeOjZw8WXryIOBmFI_DJmuPG22w01Dx3p_n08K_R20Uri152oDBZ-UGCTTZPzejiYcxM

https://play.google.com/apps/publish/?account=5700313618786177705#ReviewDetailsPlace:p=com.android.chrome&reviewid=gp:AOqpTOGN1r2PZRoj-u3FjOBAii8NYNLOhDeV3eGCECCSVH31he_EHrL7YHAelCpPOC9G5tyVr60C0gCqhpbXghc

https://play.google.com/apps/publish/?account=5700313618786177705#ReviewDetailsPlace:p=com.android.chrome&reviewid=gp:AOqpTOEURN-h69zlEQ19OfHQXYW3va6L4K-rd6RdPy5TkqXb5p4XgHYIqW21Y2sVoW2gBnuO929k5vLje5U7Dss

https://play.google.com/apps/publish/?account=5700313618786177705#ReviewDetailsPlace:p=com.android.chrome&reviewid=gp:AOqpTOHEBEpJycWDby6VzgrE0SD3NQLVWlGERg0TR_MvHmSUoBq3jOZr_4iII8F3wJYwiX_TNIk01t78cMlyjR4

https://play.google.com/apps/publish/?account=5700313618786177705#ReviewDetailsPlace:p=com.android.chrome&reviewid=gp:AOqpTOEXJfJWSlnlr5RJlXPpnPCkqZzNPa6goKIk3kO1grhDTqtAZ78bZOxDrKr-5JYPidKVNMKRzVOB0AaG91k

https://play.google.com/apps/publish/?account=5700313618786177705#ReviewDetailsPlace:p=com.android.chrome&reviewid=gp:AOqpTOG_QOlTdVZSrIm2_ZB4BlW0wseRxNabnvU2LGxkUhOhgeEgOi-bRJ6wXjYzwchwUUdDAWw6s4Lly_GpDFs

https://play.google.com/apps/publish/?account=5700313618786177705#ReviewDetailsPlace:p=com.android.chrome&reviewid=gp:AOqpTOFD77JkxWXjT_yBle7ofjwBHxNwc2j8uWh8pDh2BoCJqWStsgHDmpXixLsjDl9dg5VqOWA3XhLHIOdtNB4

Comment 1 by sandeepkumars@chromium.org, Sep 5 2017

Cc: ligim...@chromium.org
Labels: Needs-triage-Mobile Needs-Feedback
Tested the issue using #60.0.3112.116 on Android 8.0.0 Nexus 6X, 7.1.1 Pixel XL and was unable to reproduce the issue. No Crash is observed.

Unable to read the original report as doesn't have access to it.

@nataliyaf: Could you please provide the sample Crash server I'd for further triaging of the issue.

Thanks!!

Comment 2 by msrchandra@chromium.org, Oct 17 2017

Labels: -Needs-Bisect
@nataliyaf -- Could you please respond to Comment# 2 and provide an update by testing the issue o Latest Stable# 61.0.3163.98 and also a screen cast would be helpful for us to triage further.
Thanks in Advance.

Comment 3 by msrchandra@chromium.org, Oct 17 2017

Labels: Triaged-Mobile

Comment 4 by nataliyaf@google.com, Oct 19 2017 

Not able to reproduce it on my end either, the bug is based on increased user reports. 
Since we do not necessarily have the devices or the environment that can reproduce this issue, it could be useful to go through crash tracking tools/logs on your side to see if there has been spikes/anomalies for the specific version/period.
Project Member

Comment 5 by sheriffbot@chromium.org, Oct 19 2017

Cc: sandeepkumars@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sandeepkumars@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by sandeepkumars@chromium.org, Nov 1 2017

Labels: Needs-Feedback
Can we close this issue as per comment #4?

Thanks!!

Comment 7 by ligim...@chromium.org, Mar 8 2018

Status: WontFix (was: Unconfirmed)
***Bulk Edit***

There is no updates in the past few months, closing now. Feel free to reopen if needed.
►

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