Hi there,

Thanks for the feedback.

I'd just like to clarify what the issue is. What do you mean websites like gmail have "two scrollbars involved"? If you could capture and attach a screenshot that might be helpful (https://support.google.com/adsense/answer/38066?hl=en). I want to make sure we're clear whether this is an issue with the intentional change to the scrollbars or if we're running into a bug where scrollbars aren't appearing when they should be. 

Chrome OS recently updated the look and feel of general purpose scrollbars. These scrollbars fade out when unused. Some pages override the scrollbar look and so they should be unaffected, Gmail should fall into this category. 

On other pages, the scrollbars are invisible until you scroll using the mouse wheel, keyboard, or two-finger scrolling. See https://productforums.google.com/forum/#!topic/chromebook-central/KLMQVJ8MrA8;context-place=forum/chromebook-central for more information. They should also appear when you hover your mouse briefly near the window edge if you don't have a mousewheel/touchpad.

You are right that gmail has overridden it. You can see each scrollbar.
That's what I want for ALL pages. Is there a way I can override it?
My work interface has a helpdesk with tickets, there is a main scrollbar
that let's me navigate the page, then there are scrollbars for the box of
tickets, the dropdown menus, etc. Without seeing the scrollbars, clicking
between them to navigate the page has become significantly slower. I have
to go guess where the scrollbar is and wait for it to appear so I can move
it or click on it to then control it with the trackpad. The issue is that
guessing where the scrollbar is leads to losing what I have highlighted or
it clicks on things I don't want it to. This never happened before, it is
this new, strange and unwanted change to scrollbars. I have also noticed in
on other pages that have several different things going on.
I just want a way to turn it off. It is a terrible feature.

Thank you for providing more feedback. Adding requester "bokan@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

https://productforums.google.com/forum/#!topic/chromebook-central/KLMQVJ8MrA8;context-place=forum/chromebook-central has some tips on your options - officially you can't turn off the new scrollbars but there are extensions which you can install that will do that, see #3 in that link.

We're still working on improving the usability aspects of these scrollbars (e.g. in the next release we've cut the time it takes for them to appear so that should make it less tedious). We're also experimenting with automatically showing them when the mouse enters a scrollable box which also sounds like it would help. 

To help us make better decisions, I'm curious why you use scrollbars to scroll in these cases? Are you able to scroll using two-finger gestures on the trackpad or via a mouse wheel? Or is the content very long making that tedious?

Thanks.

Thanks. The content is long and my trackpad is not so it's much easier to
use the scrollbars but it's more that I have to constantly switch between
scrollbars so I might need to scroll the main page then the box then the
main page again then a different box and that switching process is what has
become very frustrating.

The NextAction date has arrived: 2017-09-21