New issue
Advanced search Search tips

Issue 761186 link

Starred by 2 users

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



Sign in to add a comment

CfM is rebooted with error msg "Shutting down for reboot: unknown-reason"

Project Member Reported by mzhuo@chromium.org, Aug 31 2017

Issue description

Chrome Version: (copy from chrome://version)
9765.49.0 (Official Build) dev-channel guado test

What steps will reproduce the problem?
(1) Manually join and leave meeting
(2) Manually click "refresh" on Mimo cfg page

What is the expected result?
no unknown reboot

What happens instead?
Guado is rebooted.

Please use labels and text to provide additional information.
=============================================================
2017-08-31T15:15:56.691221-07:00 ERR shill[1313]: [ERROR:object_proxy.cc(582)] Failed to call method: org.chromium.dhcpcd.Release: object_path= /org/chromium/dhcpcd: org.freedesktop.DBus.Error.ServiceUnknown: The name :1.52 was not provided by any .service files
2017-08-31T15:15:56.691261-07:00 ERR shill[1313]: [ERROR:dbus_method_invoker.h(111)] CallMethodAndBlockWithTimeout(...): Domain=dbus, Code=org.freedesktop.DBus.Error.ServiceUnknown, Message=The name :1.52 was not provided by any .service files
2017-08-31T15:15:56.691752-07:00 INFO avahi-daemon[1114]: Withdrawing address record for 100.107.146.22 on eth0.
2017-08-31T15:15:56.691833-07:00 INFO avahi-daemon[1114]: Leaving mDNS multicast group on interface eth0.IPv4 with address 100.107.146.22.
2017-08-31T15:15:56.691870-07:00 INFO avahi-daemon[1114]: Interface eth0.IPv4 no longer relevant for mDNS.
2017-08-31T15:15:56.740903-07:00 ERR wpa_supplicant[535]: rmdir[ctrl_interface=/run/wpa_supplicant]: Permission denied
2017-08-31T15:15:56.778713-07:00 NOTICE shill_logout_user[2940]: Failed to pop shill user profiles
2017-08-31T15:15:56.787379-07:00 INFO session_manager[677]: [INFO:browser_job.cc(157)] Terminating process:
2017-08-31T15:15:56.787394-07:00 INFO session_manager[677]: [INFO:system_utils_impl.cc(111)] Sending 15 to 725 as 1000
2017-08-31T15:15:56.807252-07:00 ERR chrome[725]: [725:725:0831/151556.807220:INFO:remote_commands_invalidator.cc(45)] Shutdown RemoteCommandsInvalidator.
2017-08-31T15:15:56.807342-07:00 ERR chrome[725]: [725:725:0831/151556.807330:INFO:remote_commands_invalidator.cc(68)] Stopping RemoteCommandsInvalidator.
2017-08-31T15:15:56.807374-07:00 ERR chrome[725]: [725:725:0831/151556.807365:INFO:remote_commands_invalidator.cc(167)] Unregister RemoteCommandsInvalidator.
2017-08-31T15:15:57.116177-07:00 INFO session_manager[677]: [INFO:session_manager_service.cc(464)] SessionManagerService quitting run loop
2017-08-31T15:15:57.116222-07:00 INFO session_manager[677]: [INFO:session_manager_service.cc(206)] SessionManagerService exiting
2017-08-31T15:15:57.164473-07:00 INFO chapsd[878]: Token at /home/root/019504d03d9cd57b60201aadde52607720de8a26/chaps has been removed from slot 1
2017-08-31T15:15:57.193978-07:00 INFO chapsd[878]: Unloaded keys for slot 1
2017-08-31T15:15:57.194791-07:00 INFO kernel: [  410.735160] tpm_tis tpm_tis: command 0xba (size 18) returned code 0x0
2017-08-31T15:15:57.318480-07:00 WARNING chapsd[878]: Unload Token event received for unknown path: /home/root/019504d03d9cd57b60201aadde52607720de8a26/chaps

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
2017-08-31T15:15:57.325529-07:00 NOTICE pre-shutdown[3055]: Shutting down for reboot: unknown-reason  <<<<<<<<<<<<<<<<<<<<<<<<<<<<<
2017-08-31T15:16:01.047772-07:00 INFO kernel: [    0.000000] Initializing cgroup subsys cpuset


161 | 2017-08-31 15:09:06 | Kernel Event | Clean Shutdown
162 | 2017-08-31 15:09:06 | System boot | 2743
163 | 2017-08-31 15:09:06 | System Reset
164 | 2017-08-31 15:09:06 | Wake Source | GPIO | 27
165 | 2017-08-31 15:15:58 | Kernel Event | Clean Shutdown  <<<<<<<<<<<<<<<<<
166 | 2017-08-31 15:15:59 | System boot | 2744              <<<<<<<<<<<<<<<<
167 | 2017-08-31 15:15:59 | System Reset                    <<<<<<<<<<<<<<<<<
168 | 2017-08-31 15:15:59 | Log area cleared | 1028
169 | 2017-08-31 15:15:59 | Wake Source | GPIO | 27

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

 
debug-logs_20170831-160538.tgz
1.5 MB Download

Comment 1 by mzhuo@chromium.org, Aug 31 2017

Cc: harpreet@chromium.org ka...@chromium.org

Comment 2 by tbroch@chromium.org, Sep 15 2017

powerd.PREVIOUS,

./power_manager/powerd.20170831-150914:[0831/150914:INFO:daemon.cc(1081)] D-Bus org.chromium.LibCrosService ownership changed to :1.11
[0831/151556:INFO:daemon.cc(1168)] Got RequestRestart message from :1.11
[0831/151556:INFO:display_power_setter.cc(82)] Asking Chrome to turn all displays off
[0831/151556:INFO:daemon.cc(1574)] Restarting, reason: user-request
[0831/151556:INFO:main.cc(214)] Launching "/usr/bin/powerd_setuid_helper --action=reboot"

Seems like dbus has gone away and I suspect in its absence the only useful thing to do is reboot.  There are certainly alot of 'dbus-is-angry' messages in the logs.

Comment 3 by mzhuo@google.com, Dec 17 2017

Hit the issue with 10176.15.0 during manual autotest run. 

script fails due to 100.107.146.1 was rebooted, and reboot was requested by chrome. 

12/16 17:27:07.529 INFO | test_runner_utils:0199| autoserv| Start_verification:check_cras_speaker_vol
12/16 17:28:03.258 INFO | test_runner_utils:0199| autoserv| ---found nodes for default speaker ['9']
12/16 17:28:03.277 INFO | test_runner_utils:0199| autoserv| Master ssh connection to 100.107.146.1 is down.
12/16 17:28:03.279 INFO | test_runner_utils:0199| autoserv| Starting master ssh connection '/usr/bin/ssh -a -x -N -o ControlMaster=yes -o ControlPath=/tmp/_autotmp_DoEJzUssh-master/socket -o StrictHostKeyChecking=no -o UserKnownHostsFile=/dev/null -o BatchMode=yes -o ConnectTimeout=30 -o ServerAliveInterval=900 -o ServerAliveCountMax=3 -o ConnectionAttempts=4 -o Protocol=2 -l root -p 22 100.107.146.1'
powerd.20171213-152941:
[1214/152651:INFO:daemon.cc(1201)] Got RequestRestart message from :1.186 with reason unknown (chrome.runtime API) <<<<<<<<<<<<<<<<<<<<<<<<<<<<<

[1214/152651:INFO:display_power_setter.cc(81)] Asking DisplayService to turn all displays off
[1214/152651:INFO:daemon.cc(1594)] Restarting, reason: unknown
[1214/152651:INFO:main.cc(225)] Launching "/usr/bin/powerd_setuid_helper --action=reboot"
[1214/152651:INFO:daemon.cc(1418)] Chrome is using normal display mode
[1214/152651:INFO:suspend_delay_controller.cc(75)] Unregistering suspend delay 57016321 (shill) on behalf of :1.11
[1214/152651:INFO:suspend_delay_controller.cc(75)] Unregistering dark suspend delay 57049089 (shill) on behalf of :1.11
[1214/152651:INFO:daemon.cc(1522)] Session state changed to stopped
[1214/152651:INFO:state_controller.cc(833)] Updated settings: dim=7m screen_off=7m30s lock=0s idle_warn=0s idle=30m (no-op) lid_closed=suspend use_audio=1 use_video=1
[1214/152651:INFO:state_controller.cc(845)] Wake locks: screen
[1214/152651:INFO:activity_logger.cc(20)] Audio activity stopped
[1214/152651:INFO:daemon.cc(1436)] Received updated external policy: ac_dim=7m ac_screen_off=7m30s ac_lock=0s ac_idle_warn=0s ac_idle=30m battery_dim=5m battery_screen_off=5m30s battery_lock=0s battery_idle_warn=0s battery_idle=6m30s ac_idle=suspend battery_idle=suspend lid_closed=no-op screen_wake_lock=1 use_audio=1 use_video=1 presentation_factor=2.0 user_activity_factor=2.0 wait_for_initial_user_activity=0 force_nonzero_brightness_for_user_activity=1 (Prefs, extension)
[1214/152651:INFO:state_controller.cc(833)] Updated settings: dim=7m screen_off=7m30s lock=0s idle_warn=0s idle=30m (no-op) lid_closed=no-op use_audio=1 use_video=1
[1214/152651:INFO:state_controller.cc(845)] Wake locks: screen
[1214/152652:INFO:suspend_delay_controller.cc(121)] Unregistering suspend delay 57016326 (chrome) due to D-Bus client :1.186 going away
[1214/152652:INFO:suspend_delay_controller.cc(121)] Unregistering dark suspend delay 57049093 (chrome) due to D-Bus client :1.186 going away
                                                                                                                                           test log can be checked at https://drive.google.com/corp/drive/folders/11QNn6Fx7FTTBpbzafuI8BzyMMnJAvg9z.
100.107.146.1.debug-logs_20171217-093743.tgz
10.7 MB Download

Comment 4 by mzhuo@google.com, Dec 17 2017

Another instance happens to 100.107.146.6 around 1216/151618.

[1216/151331:INFO:activity_logger.cc(20)] Audio activity ongoing
[1216/151618:INFO:daemon.cc(1196)] Got RequestRestart message from :1.171 with reason unknown (chrome.runtime API)
[1216/151618:INFO:display_power_setter.cc(81)] Asking DisplayService to turn all displays off
[1216/151618:INFO:daemon.cc(1589)] Restarting, reason: unknown
[1216/151618:INFO:main.cc(218)] Launching "/usr/bin/powerd_setuid_helper --action=reboot"
[1216/151618:INFO:daemon.cc(1412)] Chrome is using normal display mode
[1216/151618:INFO:suspend_delay_controller.cc(75)] Unregistering suspend delay 55771138 (shill) on behalf of :1.32
[1216/151618:INFO:suspend_delay_controller.cc(75)] Unregistering dark suspend delay 55803906 (shill) on behalf of :1.32
[1216/151618:INFO:daemon.cc(1516)] Session state changed to stopped
[1216/151618:INFO:state_controller.cc(820)] Updated settings: dim=7m screen_off=8m lock=0s idle_warn=0s idle=30m (no-op) lid_closed=suspend use_audio=1 use_video=1
[1216/151618:INFO:state_controller.cc(832)] Wake locks: screen system
[1216/151618:INFO:daemon.cc(1430)] Received updated external policy: ac_dim=7m ac_screen_off=8m ac_lock=0s ac_idle_warn=0s ac_idle=30m battery_dim=5m battery_screen_off=6m battery_lock=0s battery_idle_warn=0s battery_idle=10m ac_idle=suspend battery_idle=suspend lid_closed=no-op screen_wake_lock=1 system_wake_lock=1 use_audio=1 use_video=1 presentation_factor=2.0 user_activity_factor=2.0 wait_for_initial_user_activity=0 force_nonzero_brightness_for_user_activity=1 (Prefs, extension, WebRTC has active PeerConnections, Playing video, Playing audio)
[1216/151618:INFO:state_controller.cc(820)] Updated settings: dim=7m screen_off=8m lock=0s idle_warn=0s idle=30m (no-op) lid_closed=no-op use_audio=1 use_video=1
[1216/151618:INFO:state_controller.cc(832)] Wake locks: screen system
[1216/151618:INFO:activity_logger.cc(20)] Audio activity stopped
[1216/151618:INFO:daemon.cc(1430)] Received updated external policy: ac_dim=7m ac_screen_off=8m ac_lock=0s ac_idle_warn=0s ac_idle=30m battery_dim=5m battery_screen_off=6m battery_lock=0s battery_idle_warn=0s battery_idle=10m ac_idle=suspend battery_idle=suspend lid_closed=no-op screen_wake_lock=1 system_wake_lock=1 use_audio=1 use_video=1 presentation_factor=2.0 user_activity_factor=2.0 wait_for_initial_user_activity=0 force_nonzero_brightness_for_user_activity=1 (Prefs, extension, WebRTC has active PeerConnections, Playing audio)
[1216/151618:INFO:state_controller.cc(820)] Updated settings: dim=7m screen_off=8m lock=0s idle_warn=0s idle=30m (no-op) lid_closed=no-op use_audio=1 use_video=1
[1216/151618:INFO:state_controller.cc(832)] Wake locks: screen system
[1216/151618:INFO:daemon.cc(1430)] Received updated external policy: ac_dim=7m ac_screen_off=8m ac_lock=0s ac_idle_warn=0s ac_idle=30m battery_dim=5m battery_screen_off=6m battery_lock=0s battery_idle_warn=0s battery_idle=10m ac_idle=suspend battery_idle=suspend lid_closed=no-op screen_wake_lock=1 system_wake_lock=1 use_audio=1 use_video=1 presentation_factor=2.0 user_activity_factor=2.0 wait_for_initial_user_activity=0 force_nonzero_brightness_for_user_activity=1 (Prefs, extension, WebRTC has active PeerConnections)
[1216/151618:INFO:state_controller.cc(820)] Updated settings: dim=7m screen_off=8m lock=0s idle_warn=0s idle=30m (no-op) lid_closed=no-op use_audio=1 use_video=1
[1216/151618:INFO:state_controller.cc(832)] Wake locks: screen system
[1216/151618:INFO:daemon.cc(1430)] Received updated external policy: ac_dim=7m ac_screen_off=8m ac_lock=0s ac_idle_warn=0s ac_idle=30m battery_dim=5m battery_screen_off=6m battery_lock=0s battery_idle_warn=0s battery_idle=10m ac_idle=suspend battery_idle=suspend lid_closed=no-op screen_wake_lock=1 use_audio=1 use_video=1 presentation_factor=2.0 user_activity_factor=2.0 wait_for_initial_user_activity=0 force_nonzero_brightness_for_user_activity=1 (Prefs, extension)
[1216/151618:INFO:state_controller.cc(820)] Updated settings: dim=7m screen_off=8m lock=0s idle_warn=0s idle=30m (no-op) lid_closed=no-op use_audio=1 use_video=1
[1216/151618:INFO:state_controller.cc(832)] Wake locks: screen
[1216/151618:INFO:suspend_delay_controller.cc(121)] Unregistering suspend delay 55771141 (chrome) due to D-Bus client :1.171 going away
[1216/151618:INFO:suspend_delay_controller.cc(121)] Unregistering dark suspend delay 55803909 (chrome) due to D-Bus client :1.171 going away
localhost chrome # 


all log for 100.107.146.6 can be found at all log files can be found at https://drive.google.com/open?id=1Bha-ZNaH7o11y-Qw3HNAr_MZ-YJzdC7r.

Comment 5 by mzhuo@google.com, Dec 17 2017

Another instance found on 100.107.146.4 with R63-10032.71.1.
log can be found at https://drive.google.com/open?id=1odYMZVB0_lAuyg3dzhDAsYt_kn-4Z1Kg
Labels: Proj-Hotrod
Cc: -harpreet@chromium.org

Sign in to add a comment