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Issue 761083 link

Starred by 3 users

Issue metadata

Status: Fixed
Owner:
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: 2017-09-19
OS: Windows
Pri: 3
Type: Bug



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An entire black screen is shown by the browser

Project Member Reported by zijiehe@chromium.org, Aug 31 2017

Issue description

Chrome Version: 62.0.3196.0 (Official Build) canary (64-bit)
OS: Windows 10. This happens when using vanilla Windows 10, the reason has been explained later.
Hardware: Thinkpad X1 with DockStation, an external monitor is connecting to the DockStation.

What steps will reproduce the problem? (May not accurate)
(1) Open a browser instance. (The page it shows seems irrelevant.)
(2) Use Chrome Remote Desktop to connect to it. (By default CRD uses DX capturer, which may be the trigger. It happens on vanilla Windows 10, CRD captures current session instead of using curtain mode on vanilla Windows.)
(3) Wait for a while. (Usually this happens after the screen has been turned off and the machine goes to lock screen.)

What is the expected result?

After the screen resumes and unlock the machine, the browser window should keep unchanged. 

What happens instead?

A totally black screen is shown, it covers entire browser window, include tab-strip.

Please use labels and text to provide additional information.

Screenshots and gpu information will be attached soon.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

 
Labels: OS-Windows
Screenshot has been attached. Note, the right monitor is fully covered by a browser window.

GPU information will be attached in the next comment.

P.S. The browser window recovers if using shortcuts to resize the window, i.e. alt + space => R and alt + space => X.
black-chrome.png
1.3 MB View Download
Note: To properly save this page, select the "Webpage, Complete" option in the Save File dialog.
Graphics Feature Status
Canvas: Hardware accelerated
CheckerImaging: Disabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vpx_decode
disable_discard_framebuffer
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
msaa_is_slow
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
VPx decoding is too slow on Intel Broadwell, Skylake, and CherryView: 616318
Applied Workarounds: disable_accelerated_vpx_decode
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging
Version Information
Data exported	8/31/2017, 12:03:23 PM
Chrome version	Chrome/62.0.3196.0
Operating system	Windows NT 10.0.15063
Software rendering list version	13.12
Driver bug list version	10.26
ANGLE commit id	2c1183bb07b9
2D graphics backend	Skia/62 fb126fa96e0f49f5dc17a9a043acced68be99e93-
Command Line	"C:\Users\Hzj_jie\AppData\Local\Google\Chrome SxS\Application\chrome.exe" --flag-switches-begin --flag-switches-end --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	171
In-process GPU	false
Passthrough Command Decoder	false
Supports overlays	true
Sandboxed	false
GPU0	VENDOR = 0x8086, DEVICE= 0x1916
Optimus	false
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY8	24.0"
Diagonal Monitor Size of \\.\DISPLAY1	13.9"
Driver vendor	Intel Corporation
Driver version	21.20.16.4678
Driver date	5-17-2017
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	16
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.2c1183bb07b9)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 000000000001462e)
Window system binding version	1.4 (ANGLE 2.1.0.2c1183bb07b9)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	0
lDriverSize	94384344
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 520
szDeviceId	0x1916
szDeviceIdentifier	{D7B78E66-5A56-11CF-5C66-2802BCC2D835}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	8230 MB
szDisplayMemoryLocalized	8230 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	21.20.16.4678
szDriverAttributes	Final Retail
szDriverDateEnglish	5/16/2017 5:00:00 PM
szDriverDateLocalized	5/16/2017 17:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\ki122591.inf_amd64_4fca925c1896bb51\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki122591.inf_amd64_4fca925c1896bb51\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki122591.inf_amd64_4fca925c1896bb51\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki122591.inf_amd64_4fca925c1896bb51\igd12umd64.dll
szDriverNodeStrongName	oem18.inf:5f63e534f36b7c6d:iSKLD_w10_DS:21.20.16.4678:pci\ven_8086&dev_1916&subsys_223817aa
szDriverSignDate	Unknown
szDriverVersion	21.20.0016.4678
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_1916&SUBSYS_223817AA&REV_07
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{4613B8F0-78F9-4A5B-997E-B14356F4C093}\0000
szManufacturer	Intel Corporation
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Wide viewing angle & High density FlexView Display 1920x1080
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0007
szSubSysId	0x223817AA
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x8086
1
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1200
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	1
lDriverSize	0
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Unknown
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Unknown
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	
szDescription	DisplayLink USB Device
szDeviceId	0x008C
szDeviceIdentifier	{D7B78E66-5A56-11CF-5C66-2802BCC2D835}
szDeviceName	\\.\DISPLAY8
szDisplayMemoryEnglish	8102 MB
szDisplayMemoryLocalized	8102 MB
szDisplayModeEnglish	1920 x 1200 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1200 (32 bit) (60Hz)
szDriverAssemblyVersion	8.2.1638.0
szDriverAttributes	Unknown
szDriverDateEnglish	4/6/2017 5:00:00 PM
szDriverDateLocalized	4/6/2017 17:00:00
szDriverLanguageEnglish	Unknown
szDriverLanguageLocalized	unknown
szDriverModelEnglish	WDDM 1.3
szDriverModelLocalized	WDDM 1.3
szDriverName	Unknown
szDriverNodeStrongName	oem6.inf:c14ce8840c48fa1f:dlidusb_Install:8.2.1638.0:usb\vid_17e9&pid_433f&mi_00
szDriverSignDate	Unknown
szDriverVersion	Unknown
szKeyDeviceID	Enum\USB\VID_17E9&PID_433F&MI_00
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{C777B01F-6047-11E7-9399-E4B318757366}\0000
szManufacturer	DisplayLink
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	HP Z24i IPS Display
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00FF0001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0000
szSubSysId	0x00000000
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x1414
Log Messages
[5788:5712:0826/230905.029:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(71,10-34): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(95,10-34): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
[5788:1500:0828/090902.062:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(65,8-56): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(76,9-41): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
[5788:14816:0831/104151.778:ERROR:gles2_cmd_decoder.cc(17875)] : [.RenderWorker-000001DB89236FE0.GpuRasterization]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
Cc: vmi...@chromium.org
Labels: Needs-TestConfirmation
NextAction: 2017-09-19
Requesting help from TE if they can reproduce issue in MTV.
Labels: TE-NeedsTriageFromMTV Needs-Triage-M62
As chrome-hyd team do not have 'Thinkpad X1 with DockStation' to triage this issue ,could some one from MTV team please take a look into this issue.
Adding 'TE-NeedsTriageFromMTV' label for further triage.

Thanks in advance..!!

I believe DockStation is not required.
The NextAction date has arrived: 2017-09-19

Comment 7 by piman@chromium.org, Mar 9 2018

Cc: sunn...@chromium.org
Owner: zmo@chromium.org
Status: Assigned (was: Untriaged)
-> Windows folks

Comment 8 by zijiehe@google.com, Mar 9 2018

I have not reproduced this issue with M64. Maybe it's got fixed already.

Comment 9 by zmo@chromium.org, Mar 13 2018

Status: Fixed (was: Assigned)
Mark as fixed for now. Reopen if it happens again.

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