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Issue 760555 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 759084
Owner: ----
Closed: Aug 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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chrome goes to black screen when opening from minimized state

Reported by amin....@gmail.com, Aug 30 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36

Steps to reproduce the problem:
1. when opening more than 2 tabs in various websites (not chrome homepage only) and user want to minimize and maximize it again, everything goes to black
2. but opening a new window (everything) in taskbar of the windows at side of the blacked window of chrome, fix  this problem and UI backed to the currect state (or) crossing mouse over the 3 dot option in upper right corner of the chrome so fix this problem!
3. in chrome product forum, many users said that disabling Hardware Acceleration Fix this problem for ever but uncheking this option making another problems...

What is the expected behavior?

What went wrong?
all of the UI goes black when opened from minimized state in taskbar of windows.

Did this work before? N/A 

Chrome version: 60.0.3112.113  Channel: stable
OS Version: 10.0
Flash Version: 26.0.0.151

seems this problem arised for maaaany users at this month!!
please fix this CRITICAL BUG as soon as..
 
Screenshot (6).png
137 KB View Download
Mergedinto: 759084
Status: Duplicate (was: Unconfirmed)

Comment 2 by amin....@gmail.com, Sep 21 2017

i found a solution for this problem!!!

 Please change default graphic processor (intel) to Nvidia or AMD dedicated graphic processor in right click content menu or nvidia,amd control panel and you will see this problem disapear!!

it seems problem is from intel +500 series driver and must be report to to intel support..

note: disabling hardware accelerator is not good solution for this scenario!! because made another problem and laggy exprience in web browsing and watching videos or google map (any contenet  in the web that needs high graphic proccesing)!!!
other freinds that pointed a note where chrome 60 has problem with intel hd +500 series. i think this is true!! we must report this issue to intel hd +500 series support!  


report link of this bug to intel for request faster resolving this driver issue:

 https://communities.intel.com/thread/117565
Components: -UI Internals>GPU

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