Cannot Install recovery media onto a chromebook that was running version 59
Reported by
ja...@five-startech.com,
Aug 29 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.101 Safari/537.36 Steps to reproduce the problem: 1.Create recovery media via usb 2.Plug USB into device 3.Verifies media 4. installs What is the expected behavior? Installs the new media and reboots What went wrong? It stays on installing media screen for an indefinite amount of time. Did this work before? N/A Chrome version: 59.0 Channel: stable OS Version: Flash Version: I've spoken with some other schools with these devices, and we have noticed a significant number with these two particular issues
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Oct 27 2017
Seeing a high volume of this with the 11e both the 20DU0008US and touch 20DU0003US version. Re-imaging the system using the recovery utility generally does not help, but running the manufacturer RMA shim corrects the problem more often than not (are a lenovo service partner) In the scenario that the shim will not correct the error will change from no bootable kernel, to no bootable disk found after the shim fails. Is the MMC getting corrupted by an update? We are also seeing a high volume of failures with the N series chromebooks that cannot be recovered by the recovery utility or RMA shim.
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Nov 8 2017
has anyone looked into this? Still seeing a steady stream coming in for this issue each week.
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Dec 1 2017
still looking to see if this has been looked into or verified.
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Dec 3
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by tyler.l...@ccsd21.org
, Oct 25 2017