[Cave] Unable to connect DUT with HP USB-C docking station |
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Issue descriptionChrome Version: 61.0.3163.67 OS: 9765.45.0 Firmware: Google_Cave.7820.288.0 What steps will reproduce the problem? (1) Sign in to DUT (2) Connect HP Type C docking station to the DUT (Docking station is connected with 4K External monitor with HDMI, Keyboard and mouse) What is the expected result? DUT should be able to charge/connect What happens instead? Device is unable to charge/connect using HP Type C docking station. (LED on the docking station as well as the power sign on the DUT blinks) Note: If device is plugged in with type c charger on the other port of the DUT, all the external monitor, keyboard and mouse are working fine. When unplug type c charger, notification displays 'Low-power charger connected'. Chell device works fine with HP docking station. Please use labels and text to provide additional information. Logs attached. For graphics-related bugs, please copy/paste the contents of the about:gpu page at the end of this report.
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Aug 28 2017
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Aug 29 2017
pgangishetty@chromium.org Is it happening with every HP type C docking station or just this one?
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Aug 29 2017
ketakid@: Tested with another HP type C docking station and it works fine (able to see the charging status) with the same version 61.0.3163.67 / 9765.45.0
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Aug 30 2017
thanks for confirming. removing RBS.
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Sep 11 2017
Benson can you have a look at the logs?
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Oct 5 2017
The docking station was declared broken. |
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Comment 1 by pgangishetty@chromium.org
, Aug 28 2017