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Issue 758936 link

Starred by 5 users

Issue metadata

Status: Duplicate
Merged: issue 773199
Owner:
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Black screen restoring chrome window from minimized

Project Member Reported by marcore@chromium.org, Aug 25 2017

Issue description

Chrome version : 60.0.3112.101 64bit
OS version : Windows 10 pro 64bit

What steps will reproduce the problem?
(1) minimize Chrome window
(2) maximize Chrome window

What is the expected result?
to see the page before loaded
What happens instead?
black screen
After waiting for a couple seconds, the screen turn back to normal.

The issue occurs when the hardware acceleration is enabled in the Chrome browser settings.


chrome://gpu: https://drive.google.com/open?id=0B01ZVp8vDQocaERNTmdEQjhRcWs

in the debug_logs: https://drive.google.com/open?id=0B01ZVp8vDQocWG1KSHNGUzRvSmM
I see:
[6820:9380:0824/131630.828:VERBOSE1:browser_accessibility_event.cc(138)] Accessibility event + EVENT_OBJECT_FOCUS/focus result=Sent source=FromWindowFocusChange unique_id=14 target=[[id=0 rootWebArea BUSY READ ONLY (0, 0)-(0, 0) actions=]]
[4928:3004:0824/131633.592:VERBOSE1:gles2_cmd_decoder.cc(3370)] GL_OES_packed_depth_stencil supported.
[4928:3004:0824/131633.608:ERROR:gles2_cmd_decoder.cc(8799)] [.DisplayCompositor-000001C9597CFFA0]GL ERROR :GL_INVALID_OPERATION : glSetDrawRectangleCHROMIUM: failed on surface

Screenshot of issue:
https://drive.google.com/open?id=0B01ZVp8vDQocWkxabkZoVnBWNmM
https://drive.google.com/open?id=0B01ZVp8vDQocazdodzBfQWh3d1U
https://drive.google.com/open?id=0B01ZVp8vDQocRzdrYXNBZEx4ZTg
https://drive.google.com/open?id=0B01ZVp8vDQocOU8yajNnM0oxU1E
 
Owner: bustamante@chromium.org
Hi, 
could you please help triage this issue ?
Cc: kkaluri@chromium.org
Labels: Needs-Triage-M60 Needs-Feedback
Unable to reproduce this issue on Windows 10 with chrome #60.0.3112.101 & #60.0.3112.113, as per steps mentioned in the comment #0.

Attaching the screen-cast for reference.

marcore@ could you look into it and let us know your observations. 
758936.mp4
1.9 MB View Download

Comment 3 by eled...@gmail.com, Sep 2 2017

I'm getting this bug on Intel NUC with Iris Graphics 540 and latest video drivers

chrome://gpu/ shows this message

[4568:7508:0901/201829.479:ERROR:gles2_cmd_decoder.cc(8799)] : [.DisplayCompositor-000001AC649F6E60]GL ERROR :GL_INVALID_OPERATION : glSetDrawRectangleCHROMIUM: failed on surface

Also video showing proof
2017-09-01 20-18-09.mp4
8.7 MB View Download
As confirmed with customer, workaround that worked for them was changing Chrome theme to one of the following:
 
* https://chrome.google.com/webstore/detail/bluegreen-cubes/iipbjjaibkibpabddphfcgbngfhhfkml 
* https://chrome.google.com/webstore/detail/yellow-gray/hjjpfcijenpdoikhcookidaifonmohii 
* https://chrome.google.com/webstore/detail/yellow-and-red/hkibhihmcooflfmjokfiabljpifelcac 

They want to be able to use the default theme. 

Comment 5 Deleted

I also have this bug on my Lenovo Yoga 500-14ISK with hybrid graphics system (Intel HD Graphics 520 + NVIDIA GeForce 940M). But it only happens when launching Google Chrome on Intel HD Graphics 520, when using a discrete GPU from NVIDIA it works good. But it's not the solution. It's a workaround. When using Google Chrome on a discrete GPU my laptop drains battery and produces more heat and noise (the fans are switching on). Disabling hardware acceleration is also only a workaround because web browser is then less responsive. This bug is so irritating that I had to switch to another web browser recently on this device.
I think this happens on all devices using integrated GPU on Skylake-U.
Hello

I am g suite reseller. My customer got this problem for all windows 10 computer at their office. Sometimes I and my coworker got this problem too but less than my customer.

Please urgently to fix it.

Sincerely,
Pheeraphong L.
2017-09-26_13-25-59.mp4
5.0 MB View Download
Labels: -Pri-3 Pri-2
Example device - Lenovo L560 laptops.

Raising priority as we have more customers reporting this issue.

Hi,

Is there any updates for this bug?

Thanks.
*update
Owner: samans@chromium.org
Status: Assigned (was: Untriaged)
Saman: Could this be related to frame eviction?
Cc: bajones@chromium.org piman@chromium.org zmo@chromium.org vmi...@chromium.org samans@chromium.org
Owner: piman@chromium.org
I don't think so. The failure happens in the command buffer. cc'ing owners.

Comment 14 by piman@chromium.org, Oct 12 2017

Mergedinto: 773199
Owner: sunn...@chromium.org
Status: Duplicate (was: Assigned)
Same symptoms as 773119, duping

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