New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 757184 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

app icon

Reported by carlos.s...@gmail.com, Aug 19 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.101 Safari/537.36

Steps to reproduce the problem:
1. click on icon
2. open apps shortcut
3. not opening

What is the expected behavior?
open all google apps shortcut

What went wrong?
when i go to the apps shortcut at the right hand-side of the browser it doesn't open when i do the rightclick it gives me a link when i do the open in a new tap it takes me here https://www.google.com/intl/en/about/products/
but even in that page the icon would not apear

Did this work before? N/A 

Chrome version: 60.0.3112.101  Channel: stable
OS Version: 10.0
Flash Version: 26.0.0.151

please respond to me at carlos.serpa1@gmail.com
thank you
 
screen.JPG
83.2 KB View Download

Comment 1 by hdodda@chromium.org, Aug 22 2017

Cc: hdodda@chromium.org
Labels: Needs-Triage-M60 Needs-Feedback
Tested the issue on windows 10 and mac os 10.12.6 using chrome M60 #60.0.3112.101 and M62 #62.0.3192.0 and issue is not reproduced.

Attached screencast for reference.

@carlos.serpa1-- Could you please check attached screencast and confirm us if we had missed any steps in reproducing the issue and also please try in a fresh profile without any extensions and flags enabled .

Thanks!
757184.mp4
966 KB View Download
Hi.. thank you for replying back... while i did all what you recommended I
still were not able to get it fix.
I tried looking for the attachment you mention but it was not showing any
attachment so i decide to do a screen captured. to see if you can help me
better. ones again thank you for all your help.


https://drive.google.com/file/d/0B0VO8vdpAhSdZzVnR0FxS0FncDA/view?usp=sharing
Project Member

Comment 3 by sheriffbot@chromium.org, Aug 24 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Bisect

Comment 5 by hdodda@chromium.org, Aug 31 2017

Cc: manoranj...@chromium.org
Labels: -Needs-Bisect
We are still not able to reproduce the issue on reported version #60.0.3112.101 and latest stable #60.0.3112.113 in windows 10 &7 , mac os 10.12.6 and ubuntu 14.04 .

Removing Needs-Bisect label for now, as TE is unable to reproduce the issue.

@Requesting MTV team , to help with this issue.

Thanks!
Thank you guys for your help... Digging in into the source page found out that i had a srvhost. Trap in my google registry. That was blocking n executing with backdoor. I was analizing if any of my private data was compromised. I guess not. It was just  redirecting only. I think it was downloaded. Through a software that was used temporarily. Making a big mess... I will attach later info of registry that were affected n files, folders that it was located. It might be helpful for you guys.   
Labels: Needs-Feedback
carlos.serpa1@ Retried the issue again on Windows 7 and Mac OS on latest Stable 61.0.3163.100 and Canary 64.0.3241.0 and unable to reproduce the issue.

Request you to please retry the issue and update this thread with the observations.

Thanks..
Status: WontFix (was: Unconfirmed)
Due to lack of user feedback closing this issue.
Please feel free to raise a new issue if you face any chrome issue further.
Thanks..!
Thanks to all of you. Issues where fixed. I had a malware that was causing Google browser malfunctions. 

Sign in to add a comment