New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 757103 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Closed: Nov 15
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



Sign in to add a comment

Tab crashes without crash report

Reported by alemaalt...@gmail.com, Aug 18 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.101 Safari/537.36

Steps to reproduce the problem:
1. Goto anondraw.com
2. Wait
3. Aw snap happens

What is the expected behavior?
The page shouldn't crash

What went wrong?
It showed a crash page. https://gyazo.com/9218a63fe32cef0cccff00b64c685eb9

Crashed report ID: No, for some reason no crash dump gets made. Yes I enabled it. Yes I restarted using ctrl+shift+q.

How much crashed? Just one tab

Is it a problem with a plugin? No 

Did this work before? Yes Not 100% sure, I think 59

Chrome version: 60.0.3112.101  Channel: stable
OS Version: 10.0
Flash Version: 

It does not seem to crash in the canary version.
 
Cc: brajkumar@chromium.org
Labels: Needs-Triage-M60 Needs-Feedback
Unable to reproduce this issue on Windows-7 using chrome latest stable #60.0.3112.101. Able to open the provided URL with no crashes.

alemaaltevinden@ Are you able to reproduce this crash on incognito mode as well? Please recheck this issue by creating a new profile under chrome://settings with no apps or extensions in your browser, If issue still persists please provide sample report ID's from chrome://crashes.

Thanks!
I'll test it in incognito mode. Do note though that the crashes only happen after a while, they happen to a lot of my users as well. But not in firefox.
Project Member

Comment 3 by sheriffbot@chromium.org, Aug 21 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
It crashes in incognito mode too. It doesn't seem to crash in the beta version though.
I did finally get a crashrapport, but I'm not 100% sure its from this. Crashrapport-ID a146ae3a991cf3ab0
Cc: pnangunoori@chromium.org
Labels: Needs-Feedback
@alemaaltevinden -- Thanks for providing the Crash ID. Could you please confirm whether the ID is 'a146ae3a991cf3ab0' or 'a146ae3a991cf3ab' as there is no stack trace available for 'a146ae3a991cf3ab0'.

Thanks in advance.
Idk where the 0 came from, it is indeed a146ae3a991cf3ab.
But again, I'm not 100% sure it's related to this. Since the crashes happen frequently while it is still the only crash report I got.

https://gyazo.com/61eda008390a5940ec553a4be2721fb4
Project Member

Comment 8 by sheriffbot@chromium.org, Aug 22 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "pnangunoori@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
According to the stack trace, issue seems to be GPU related.

@alemaaltevinden -- could you please try removing the extensions and creating a new profile to verify the issue. If you still notice the crash, please provide your GPU. That would help us in further triaging as the issue is not reproduced at our end.

Thanks in advance.
I have no extensions in my incognito tab, where I do get crashes.
I also got a crash in the beta version, but I got no crash report.

My GPU is a NVIDIO GEFORCE GTX 960M but this happens to a lot of people who do not have the same GPU.

Reproducing is still very easy. Just go to http://www.anondraw.com/collab#main,0,0 and keep that tab open for a long enough time and it will crash.

If I could consistently get a crash report, I would go trough the trouble of creating a profile and removing my extensions. But since I have only gotten 1 report out of 10+ crashes. I'm not gonna bother.
Project Member

Comment 11 by sheriffbot@chromium.org, Aug 24 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "pnangunoori@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: Internals>GPU
According to the magic signature, it seems to be long standing.

Adding the Component 'Internals>GPU' and requesting team concerned to look into this if any action can be taken on it.

Thank You!
It only started a few weeks ago for my website though. With varying start dates for my users, which I would assume means it's connected to an update that not everyone received at the same time.
Owner: ericrk@chromium.org
Status: Assigned (was: Unconfirmed)
Assigning to ericrk@ to try to reproduce.
Labels: Needs-Feedback
I tried to reproduce a few times a while ago, but never successfully, then this fell off my radar.  alemaaltevinden@, are users still experiencing these issues? If you've heard of this recently, I'll spend some more time trying to reproduce. Thank you.
Status: WontFix (was: Assigned)
Closing this out as we need feedback re. #15. If this is still being hit, please re-open.

Sign in to add a comment