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Issue 755018 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Aug 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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On Windows, some types of tooltips are not displayed upon hover

Reported by abwic...@gmail.com, Aug 13 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36

Example URL:
https://en.wikipedia.org/wiki/Maxwell%27s_equations

Steps to reproduce the problem:
1. On Windows, hover over a note or reference at any wikipedia page
2. Nothing happens

What is the expected behavior?
A tooltip should appear.

What went wrong?
A tooltip does not appear. 

Does it occur on multiple sites: Yes

Is it a problem with a plugin? N/A 

Did this work before? Yes 59

Does this work in other browsers? N/A

Chrome version: 60.0.3112.90  Channel: stable
OS Version: 6.3
Flash Version: 

This works perfectly fine on Mac OS. Never had this problem before v60 AFAIK. Have seen also on another website but it is private so I can't share that. Will update with any other places I see this behavior.
 
2017-08-13 11_29_00-Maxwell's equations - Wikipedia.png
13.0 KB View Download
2017-08-13 11_29_11-Maxwell's equations - Wikipedia.png
24.0 KB View Download

Comment 1 by abwic...@gmail.com, Aug 13 2017

The tooltips I've seen this for show up upon clicking, just not hovering when they are expected to show. 

First screenshot shows the problematic behavior. Second screenshot is after clicking (or alternatively shows the correct behavior upon hovering).

Comment 2 by abwic...@gmail.com, Aug 13 2017

Have checked on Canary 62.0.3184.0 and see the same behavior.
Labels: Needs-Triage-M60 Needs-Bisect
Cc: brajkumar@chromium.org
Labels: Needs-Feedback
Able to reproduce this issue on Windows-10 using chrome latest stable #60.0.3112.90 by following steps mentioned in the original comment. Observed no tool tip while hovering on note.

abwickes@ Could you please confirm on which version of M-59 it used to work before? I have tested this issue on chrome M59-59.0.3030.0 and able to reproduce this issue.

Note: This issue is not observed on Mac and Linux OS.

Comment 5 by abwic...@gmail.com, Aug 14 2017

I don't know the exact version when it worked, it may be even before 59. 
Project Member

Comment 6 by sheriffbot@chromium.org, Aug 14 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Please bisect.

Comment 8 by bokan@chromium.org, Aug 15 2017

Cc: bokan@chromium.org dtapu...@chromium.org
Components: -Blink Blink>Input
Dave, any recent hover changes?
Seems to be working for me on Chrome 60.0.3112.90 on Windows 10.

What type of mouse is being used?

Cc: susanjuniab@chromium.org
Labels: -Needs-Bisect Needs-Feedback
abwickes@ - Thanks for the update.

Retried the issue on Ubuntu 14.04, Windows 7,8.1,10 Desktop and Mac OS 10.12.6 using latest Stable 60.0.3112.101, canary 62.0.3187.0 and also checked on older version 45.0.4254.103 unable to reproduce the issue. 

Able to reproduce the issue on Windows 10 laptop Dell precision M3800 HiDpi. Issue is observed on older version of chrome #45.0.4254.103 as well.

Reporter@ Please update the thread with the system configuration details on which you can see the issue for further investigation.

Thanks.
755018.webm
11.6 MB View Download
Status: WontFix (was: Unconfirmed)
This is a problem with the wikipedia site. It specifically checks if the user agent has a touchscreen or not and will bind the click event as opposed to the hover event listener.



Comment 12 by abwic...@gmail.com, Aug 16 2017

#10: I am running on a desktop PC with regular mouse and keyboard setup, no HiDPI (1080p), no touchscreen or similar peripherals, Windows 8.1 Pro 64-bit. 

#11: As I said, no touchscreen and I see the problem on a private page as well. How can I check for this behavior on the private page? 
You can check the site via an Incognito Window.

The relevant code is: https://en.wikipedia.org/wiki/MediaWiki:Gadget-ReferenceTooltips.js

I'm not sure how isTouchscreen works where it gets that information. You might want to contact wikipedia.

Comment 14 by abwic...@gmail.com, Aug 18 2017

From the linked code:

mw.messages.set( {
	// omitted
	"RT-settings" :"Tooltip settings"
} );
var settings = document.cookie.split("RTsettings=")[1];
settings = settings ? settings.split(";")[0].split("%7C") : [1, 200, +("ontouchstart" in document.documentElement)];
var isTouchscreen = +settings[2];

I am not convinced that this is not an issue with Chrome, but admittedly am also not a web developer. 

Comment 15 by abwic...@gmail.com, Aug 18 2017

Would appreciate feedback from brajkumar@chromium.org and susanjuniab@chromium.org

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