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Issue 754744 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Aug 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 2
Type: Bug



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Failure in SiS updater: stop driver fail followed by enumeration failure.

Project Member Reported by mzhuo@chromium.org, Aug 11 2017

Issue description

Chrome Version: (copy from chrome://version)
guado running CHROMEOS_RELEASE_BUILDER_PATH=guado-release/R61-9765.21.0

What steps will reproduce the problem?
(1) Start meeting.
(2) Disconnect/reconnect cable for USB hub. 
(3) Check Mimo status

What is the expected result?
After re-connect both displaylink and SiS controller in Mimo should come up.
Upon device up SiS-updater check FW ver of SiS, and do fw update accordingly. No error.  

What happens instead?
SiS-updater reports error. Following this error SiS controller is not enumerated. 


Please use labels and text to provide additional information.
=============================================================\2017-08-11T00:10:13.345094-07:00 INFO kernel: [11229.709732] usb 2-1: USB disconnect, device number 12
2017-08-11T00:10:13.345105-07:00 INFO kernel: [11229.709740] usb 2-1.1: USB disconnect, device number 13
2017-08-11T00:10:15.666122-07:00 INFO kernel: [11232.033378] usb 1-3: USB disconnect, device number 107
2017-08-11T00:10:21.818116-07:00 INFO kernel: [11238.189578] usb 1-6.1: new full-speed USB device number 116 using xhci_hcd
2017-08-11T00:10:21.913110-07:00 INFO kernel: [11238.284750] usb 1-6.1: not running at top speed; connect to a high speed hub
2017-08-11T00:10:21.926116-07:00 INFO kernel: [11238.298041] usb 1-6.1: New USB device found, idVendor=266e, idProduct=0110
2017-08-11T00:10:21.926130-07:00 INFO kernel: [11238.298070] usb 1-6.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
2017-08-11T00:10:21.926132-07:00 INFO kernel: [11238.298093] usb 1-6.1: Product: SiS HID Touch Controller
2017-08-11T00:10:21.926133-07:00 INFO kernel: [11238.298111] usb 1-6.1: Manufacturer: USBest Technology
2017-08-11T00:10:21.940090-07:00 INFO kernel: [11238.311740] input: USBest Technology SiS HID Touch Controller as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6.1/1-6.1:1.0/0003:266E:0110.00D2/input/input285
2017-08-11T00:10:21.940105-07:00 INFO kernel: [11238.311905] hid-multitouch 0003:266E:0110.00D2: input,hiddev0,hidraw2: USB HID v1.11 Device [USBest Technology SiS HID Touch Controller] on usb-0000:00:14.0-6.1/input0
2017-08-11T00:10:21.978317-07:00 INFO sis-updater[720]: -----
2017-08-11T00:10:21.978335-07:00 INFO sis-updater[720]: Only detect hidraw
2017-08-11T00:10:21.978346-07:00 INFO sis-updater[720]: invalid input device name
2017-08-11T00:10:21.980133-07:00 INFO sis-updater[720]: [check HID: /dev/hidraw0]
2017-08-11T00:10:21.980153-07:00 INFO sis-updater[720]: [check HID: /dev/hidraw1]
2017-08-11T00:10:21.980160-07:00 INFO sis-updater[720]: [check HID: /dev/hidraw2]
2017-08-11T00:10:21.980179-07:00 INFO sis-updater[720]: [rawName=USBest Technology SiS HID Touch Controller]
2017-08-11T00:10:21.980195-07:00 INFO sis-updater[720]: [vid=0x266e]
2017-08-11T00:10:21.980226-07:00 INFO sis-updater[720]: find activeDeviceName=/dev/hidraw2
2017-08-11T00:10:21.980235-07:00 INFO sis-updater[720]: con=8
2017-08-11T00:10:21.980252-07:00 INFO sis-updater[720]: sis_usb_stop: devName = /dev/hidraw2#012
2017-08-11T00:12:52.010192-07:00 INFO kernel: [11388.503693] usb 1-2: USB disconnect, device number 111
2017-08-11T00:12:52.010209-07:00 INFO kernel: [11388.503707] usb 1-2.1: USB disconnect, device number 112
2017-08-11T00:12:52.011438-07:00 INFO kernel: [11388.504521] usb 1-2.3: USB disconnect, device number 113
2017-08-11T00:12:59.095271-07:00 INFO kernel: [11395.593870] usb 1-3: USB disconnect, device number 114
2017-08-11T00:13:08.860283-07:00 INFO kernel: [11405.367404] usb 1-6: USB disconnect, device number 115
2017-08-11T00:13:08.860296-07:00 INFO kernel: [11405.367438] usb 1-6.1: USB disconnect, device number 116
2017-08-11T00:13:08.876091-07:00 INFO kernel: [11405.382567] usb 1-6.3: USB disconnect, device number 117
2017-08-11T00:13:11.161491-07:00 INFO sis-updater[720]: [SiSTouch][AegisMultiSiSTouchAdapter::doDetectSlaveNum] stop_driver fail, slaveNum=0
2017-08-11T00:13:11.161526-07:00 INFO sis-updater[720]: multi..
2017-08-11T00:13:11.161541-07:00 INFO sis-updater[720]: opening firmware bin: /lib/firmware/sis/WYD_101_WYD_9255_A353_V03.bin
2017-08-11T00:13:11.161603-07:00 INFO sis-updater[720]: Pattern file contains 65440 bytes
2017-08-11T00:13:11.161655-07:00 INFO sis-updater[720]: sis_usb_stop: devName = /dev/hidraw2#012
2017-08-11T00:13:11.161692-07:00 ERR sis-updater[720]: stop driver fail  <<<<<<<<<<<<<<<<<<<<<
2017-08-11T00:13:11.162333-07:00 INFO sis-updater[720]: sis_usb_stop: devName = /dev/hidraw2#012 <<<<<<<<<<<<<<<

2017-08-11T00:13:11.162375-07:00 ERR sis-updater[720]: stop driver fail<<<<<<<<<<<<<<

2017-08-11T00:13:11.162394-07:00 ERR sis-updater[720]: ERROR: Fail to Get Device ID<<<<<<<<<<<<<<<<
2017-08-11T00:14:12.061201-07:00 INFO kernel: [11468.617648] usb 1-6: USB disconnect, device number 120
2017-08-11T00:14:17.280158-07:00 INFO kernel: [11473.841806] usb 1-6.1: new full-speed USB device number 127 using xhci_hcd
2017-08-11T00:14:33.048195-07:00 INFO kernel: [11489.622665] usb 1-6.1: new full-speed USB device number 3 using xhci_hcd
2017-08-11T00:14:48.127208-07:00 ERR kernel: [11504.713876] usb 1-6.1: device descriptor read/64, error -110
2017-08-11T00:14:48.301205-07:00 INFO kernel: [11504.887990] usb 1-6.1: new full-speed USB device number 5 using xhci_hcd
2017-08-11T00:15:03.380207-07:00 ERR kernel: [11519.979204] usb 1-6.1: device descriptor read/64, error -110
2017-08-11T00:15:03.554190-07:00 INFO kernel: [11520.153319] usb 1-6.1: new full-speed USB device number 6 using xhci_hcd
2017-08-11T00:15:13.981194-07:00 ERR kernel: [11530.588690] usb 1-6.1: device not accepting address 6, error -62
2017-08-11T00:15:14.054208-07:00 INFO kernel: [11530.661768] usb 1-6.1: new full-speed USB device number 7 using xhci_hcd
2017-08-11T00:15:24.477314-07:00 ERR kernel: [11541.093060] usb 1-6.1: device not accepting address 7, error -62
localhost crash #                                                                                                  
 
debug-logs_20170811-074525.tgz
688 KB Download

Comment 1 by mzhuo@chromium.org, Aug 23 2017

Components: Internals>Installer>Components

Comment 2 by mzhuo@chromium.org, Aug 23 2017

Labels: M-61
Status: WontFix (was: Untriaged)
The issue is tracked in b/63100573. Will close this crbug.

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