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Issue metadata

Status: Duplicate
Merged: issue 326740
Owner: ----
Closed: Sep 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Whitelist Screensharing Extension for LogMeIn Inc. GoToMeeting products

Reported by aleksand...@logmein.com, Aug 11 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

Steps to reproduce the problem:
1. Navigate to https://app.gotomeeting.com
2. Start a new meeting within the browser by entering a meeting id or profile
3. Start to share your screen using the middle control  in the meeting tools panel.
5. Without the extension installed, the User is prompted with a help modal. click ok.
4. Without the extension installed an extension installation prompt is shown to the user by Chrome.  

What is the expected behavior?
The extension installation prompt by Google should not be shown to the user to improve user experience from all GoTo related domains.

What went wrong?
Extension not whitelisted by Chrome to allow immediate installation and screensharing. 

Did this work before? No 

Does this work in other browsers? N/A

Chrome version: all version  Channel: stable
OS Version: OS X 10.12.6
Flash Version: 

GoToMeeting by LogMeIn is using an extension (chrome webstore ID: gcgikpombjkodabhbdalkcdhmllafipp) to request desktop screen sharing  using the getUserMedia API. When starting a meeting on the video conferencing and collaboration tool GoToMeeting at https://app.gotomeeting.com the user will be prompted to install the GoToMeeting extension to enable screensharing within an ongoing session for the first time. We would like to remove the additional installation step and have similar app behaviour in other 

We want to provide an extension free experience using Chrome for our suite of products for a unified app experience across browser platforms. However, we need to get our domains added to the list so that there is no need to install extension. 

gotomeeting.com
*.gotomeeting.com
gotowebinar.com
*.gotowebinar.com
gototraining.com
*.gototraining.com
g2m.me
*.g2m.me
gotomeet.me
*.gotomeet.me
gotomeet.at
*.gotomeet.at
gotoconf.me
*.gotoconf.me

>> Vendor
LogMeIn Inc. www.logmeininc.com

>> Product

GoTo products:
- GoToMeeting www.gotomeeting.com / app.gotomeeting.com
- GoToConference: www.gotoconference.com

>> Point of Contact

aleksander.dikanski@logmein.com
priti.mendiratta@logmein.com

>> Does the application provide users with notice and control?

Users are fully in control to start and stop screen sharing at any time.
We currently require users to install a Chrome extension to whitelist our application, which is a step we would like to remove to improve the user experience.

When the local screen is being captured and shared, the UI clearly reflects this state.

Please let us know if anything needs to be altered to comply with the whitelist policy.

>> Have you seen and agree with the Developer Screen Sharing Submission policy?

Yes

>> Does the usage comply with the Developer Screen Sharing Submission Policy guidelines?

Yes
 

Comment 1 by guidou@chromium.org, Aug 12 2017

Components: -Blink>GetUserMedia Blink>GetUserMedia>Desktop
Mergedinto: 326740
Status: Duplicate (was: Unconfirmed)

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