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Issue 754102 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
█ krajshree@chromium.org
█ susanjuniab@chromium.org
dpa...@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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An error occurred while checking for updates: Update check failed to start

Reported by brinke...@gmail.com, Aug 10 2017 
UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36

Steps to reproduce the problem:
1. Go to 'about Chrome'
2. See msg below.
3. That's it.

What is the expected behavior?
It should not be there.

What went wrong?
An error occurred while checking for updates: Update check failed to start (error code 3: 0x800700C1).
Version 62.0.3180.0 (Official Build) canary (64-bit)

Did this work before? No 

Chrome version: 62.0.3180.0   Channel: canary
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 26.0 r0

been like this for months. but at least now all the extensions work.

Comment 1 by krajshree@chromium.org, Aug 11 2017

Cc: krajshree@chromium.org
Components: UI>Settings
Labels: Needs-Feedback
Unable to reproduce the issue on Win-7 and Win-10 using canary version #62.0.3181.0.

Attached a screen shot for reference.

Following are the steps followed to reproduce the issue.
------------
1. Navigated to help->"about Google Chrome" from 3-dots menu.
2. Observed an update to latest canary version #62.0.3182.0 without any error.

brinke008@ - Could you please check the issue using canary version #62.0.3181.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
update@canary.JPG
78.9 KB View Download

Comment 2 by brinke...@gmail.com, Aug 11 2017 

how do i do that
Project Member

Comment 3 by sheriffbot@chromium.org, Aug 11 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by susanjuniab@chromium.org, Aug 14 2017

Cc: susanjuniab@chromium.org
Labels: Needs-Feedback
brinke008@ - For downloading the latest Chrome Canary build, Please go to https://www.chromium.org/getting-involved/dev-channel and download the canary build for your channel.

For creating Profile without apps/extensions, please click on the below link and follow the steps 
https://support.google.com/chrome/answer/3296214?hl=en

Please let us know if you face any other issues.

Thanks..

Comment 5 by brajkumar@chromium.org, Oct 11 2017

Labels: Needs-Triage-M62
Status: WontFix (was: Unconfirmed)
Due to lack of user response closing this issue , please raise a new issue if you come across the similar one in any of the latest chrome version.

Thanks!
►

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