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PDF not loading
Reported by
mujahedt...@gmail.com,
Aug 6 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36 Steps to reproduce the problem: 1. Upgrade to the latest version 60.0.3112.90 2. When loading PDF from Salesforce doesnot open, worked on previous versoin 3. What is the expected behavior? What went wrong? PDF just opens in a blank page WebStore page: Did this work before? Yes 59 Chrome version: 60.0.3112.90 Channel: stable OS Version: 10.0 Flash Version:
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Aug 7 2017
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Aug 7 2017
Is this issue specific to using Salesforce? Or do all PDFs fail to load? If it's Salesforce-specific, does it happen with all Salesforce PDF documents or just a specific one?
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Aug 11 2017
I'm getting this same issue opening any pdf from the web using windows on the same build. I am using a computer on a corporate network with a web proxy. I can reproduce by following any of the links here: https://www.chromium.org/system/app/pages/search?scope=search-site&q=pdf Chrome version: 60.0.3112.90 Channel: stable OS Version: Windows Version 10.0.15063 Build 15063
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Aug 11 2017
Some additional info from the chrome log: [26704:16560:0811/123103.453:VERBOSE1:htmlpluginelement.cpp(543)] EMBED id="plugin" Plugin URL: "https://a77db9aa-a-7b23c8ea-s-sites.googlegroups.com/a/chromium.org/dev/developers/design-documents/sync/syncable-service-api/SyncAPI.pdf?attachauth=ANoY7cojFZsGkEY4QybrzdNumkMv8eSnFT1HF-kgyC-RpKtdr-r6-M11fGhSbtKCO1jlfSmgT2ZkAzOmmUTRb7C8x3OD4xumFs8JThl16pbB43QoeDz1bdCgRBj5UD165CJHX63dgfGLnsQ-cxp7O89_bn_scTzlC8XlZ1b0jSV1OTG-h_o2kHcTHpjlq1sV459lLy55CaJdvy8aVKJQ2NfdwYaS38NmEOKEHcXxcuy8CUqQqZEbxC_I4LflbGORMDRCP6g3hLCWMt0iv2rxkUTcpdLEm0uN9Q%3D%3D&attredirects=3" [26704:16560:0811/123103.453:VERBOSE1:htmlpluginelement.cpp(544)] Loaded URL: "https://a77db9aa-a-7b23c8ea-s-sites.googlegroups.com/a/chromium.org/dev/developers/design-documents/sync/syncable-service-api/SyncAPI.pdf?attachauth=ANoY7cojFZsGkEY4QybrzdNumkMv8eSnFT1HF-kgyC-RpKtdr-r6-M11fGhSbtKCO1jlfSmgT2ZkAzOmmUTRb7C8x3OD4xumFs8JThl16pbB43QoeDz1bdCgRBj5UD165CJHX63dgfGLnsQ-cxp7O89_bn_scTzlC8XlZ1b0jSV1OTG-h_o2kHcTHpjlq1sV459lLy55CaJdvy8aVKJQ2NfdwYaS38NmEOKEHcXxcuy8CUqQqZEbxC_I4LflbGORMDRCP6g3hLCWMt0iv2rxkUTcpdLEm0uN9Q%3D%3D&attredirects=3" [26796:14880:0811/123103.551:ERROR:service_manager.cc(142)] Connection InterfaceProviderSpec prevented service: content_plugin from binding interface: memory_instrumentation::mojom::Coordinator exposed by: content_browser [26796:14880:0811/123103.673:VERBOSE1:ppapi_plugin_process_host.cc(506)] PpapiPluginProcessHost::OnChannelError() [26796:14880:0811/123103.673:VERBOSE1:ppapi_plugin_process_host.cc(465)] ppapi plugin process crashed.
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Aug 24 2017
The log in comment 5 indicates there was a crash. Can you get a crash report id? See https://www.chromium.org/for-testers/bug-reporting-guidelines/reporting-crash-bug
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Aug 24 2017
Still happens on Version 60.0.3112.101 (Official Build) (64-bit). I've tried the crash upload process but so bar the crash dumps refuse to upload. I'll keep trying.
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Aug 25 2017
If the crash reports won't upload, but is just sitting on your computer, feel free to them to me and I can take a look.
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Aug 29 2017
I've uploaded a crash log: Uploaded Crash Report ID 73b2a198f5c28a2d (Local Crash ID: d35bb930-27ef-4c45-bd02-ec33b42675fb)
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Aug 30 2017
re: comment 9 - thanks. Can you actually file a new bug for that crash? I don't think your issue is related to the original bug reporters, so I would like to untangle the two.
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Oct 11 2017
Due to lack of user feedback closing this issue. Please feel free to raise a new issue as per C#10 or if you face any issue on chrome further. Thanks..! |
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Comment 1 by krajshree@chromium.org
, Aug 7 2017Components: Internals>Plugins>PDF
Labels: Needs-Feedback
3.6 MB
3.6 MB View Download