New issue
Advanced search Search tips

Issue 752584 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 754305
Owner: ----
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



Sign in to add a comment

From yesterday, Google print destinations only lets me print/save to one of my em drive accounts

Reported by amybma...@gmail.com, Aug 4 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9460.73.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.134 Safari/537.36
Platform: 9460.73.1 (Official Build) stable-channel terra

Steps to reproduce the problem:
1 Go to google print
2. select destination for my biz drive account
3. it goes back to my personal drive account and won't let me print/save biz docs to biz drive acct
Also, pdfs stopped opening from browser and started requiring save to then go to personal drive, then open

What is the expected behavior?
Til yesterday, em attachments, docs from web, shared files, etc could be saved to one of 2 destinations.
Also, pdfs stopped opening as did before and started requiring save to then go to personal drive, then open

What went wrong?
now it only saves to 1st/personal drive acct

Also, pdfs stopped opening and started requiring save to then go to personal drive, then open

Did this work before? Yes unknown

Chrome version: 59.0.3071.134  Channel: stable
OS Version: 9460.73.1
Flash Version: Shockwave Flash 26.0 r0

quite annoying and impractical
Also, pdfs stopped opening and started requiring save to then go to personal drive, then open
 

Comment 1 by kochi@chromium.org, Aug 7 2017

 Issue 752585  has been merged into this issue.

Comment 2 by kochi@chromium.org, Aug 7 2017

Components: Platform>Apps>FileManager>Drive
Labels: Needs-Feedback
Can you better explain what "Go to google print" means? Is it just as simple as trying to print anything? If so, maybe you meant to say "open the print dialog" ? This may be  bug 754305 .

If you have problems with PDFs not opening correctly, please file a separate issue.
I have business and personal Google drive accounts. Usually, I select print, which account/drive I want from drop down menu, then the doc from appropriate drive. It won't let me select the other account from one interface. 

I am having annoying issue again opening PDFs without saving first. Didn't bother reporting that this time. It's intermittent and, yes, I repeated the trouble shooting steps used without success in past. Support hasn't helped in past. Plus issue stops on its own as mysteriously to me as it starts on its own (I don't change settings etc). 

Amy Marks
Project Member

Comment 5 by sheriffbot@chromium.org, Sep 9 2017

Cc: thestig@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "thestig@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
I believe this is  bug 754305 , but I'm not 100% sure, so I won't mark this bug as a duplicate until we can confirm this is fixed.

It looks like when this issue was reported, your Chromebook had ChromeOS build 9460 with Chrome 59. The issue should be fixed when it updates to something newer like build 9765, which comes with Chrome 61. I don't know exactly when the update will occur, but hopefully that will happen sooner than later. Sorry for the inconvenience.
Just wanted to check in again. Can you check to see if your Chromebook has updated itself to version 61 or newer? If so, has this bug been fixed?

Here is a help article on how to check for updates: https://support.google.com/chromebook/answer/177889?hl=en
Components: -Platform>Apps>FileManager>Drive Services>CloudPrint UI>Browser>PrintPreview
Labels: Needs-Feedback
Just wanted to check in one more time to see if this issue has been resolved.
yes, it was with update
Project Member

Comment 11 by sheriffbot@chromium.org, Mar 1 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Mergedinto: 754305
Status: Duplicate (was: Unconfirmed)
Great. Thanks for checking in.

Sign in to add a comment