Slow page load, spinner keeps spinning - tried everything!
Reported by
rasmusda...@gmail.com,
Aug 4 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36 Example URL: drive.google.com or youtube.com Steps to reproduce the problem: Hi, For the past month or so I've experienced really weird issues with Chrome, where it's loading pages slowly or not completely. The "spinner" keeps spinning for ages, whereas in Firefox the page load is almost instant. One example is Google Drive, which takes AGES to load the "Quick access" content, and if I click a folder it will literally keep loading for +20 seconds - or never even finish loading the content. PS. I'm on a 100 mbit connection. Another example is YouTube. If I open new tabs by clicking on a YouTube video, the spinner will take ages to complete and comments either never show, or takes ages to show up. I tried literally everything; reset chrome, new chrome user, incognito, reboot, re-install, chrome canary, older Chrome versions, clearing browsing history (everything), cleared chrome settings in regedit, disabled and deleted all extensions, formatted computer, --no-sandbox, compatibility mode etc. Here is a video displaying the slow loading times on a 100mbit, freshly formatted Win10 PC (i7-7700k, 16 GB DDR4 gam, GeForce 1070, 256 GB M2 SSD). Video of home PC: https://goo.gl/photos/f5AJMHwKb9GnqwEQ8 Video of work PC: https://goo.gl/photos/TUzQivumkn9E7KGE I might also add that I have no issues with Chrome on my laptop, which is considerably worse in terms of hardware than the PC I am having issues with. Also, all hardware in this PC is ~2 weeks old. And yes, the issues occurred actually before getting all my new hardware, which is just super weird. Desperate for help Rasmus PS. As I am writing this, the "loading spinner" on Reddit has not stopped spinning yet... PSS. I just did a complete fresh install of Windows and installed Chrome as the first thing. Problem still occurs. Installed Firefox secondly. No problem What is the expected behavior? Well, the expected behavior is that pages don't take ages to load and that the spinner doesn't keep spinning. What went wrong? Explained already. Does it occur on multiple sites: Yes Is it a problem with a plugin? No Did this work before? Yes Not really sure. It's been happening for many months now, I thought it would help if I formatted and reinstalled Windows. It didn't. Does this work in other browsers? Yes Chrome version: 59.0.3071.115 Channel: stable OS Version: 10.0 Flash Version: I'm clueless what to do here. :( Please help. I've written Google support, as well as several Reddit posts. No help so far.
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Aug 7 2017
Thanks for posting videos, that helps understanding the behavior a lot! Could you also add your reddit link here? :) From your video at home, my observation is that your page loaded instantly, while delayed loading contents took very long to show the content (but finishes, in the end). When I had a similar experience at home, it was due to IPv6 settings on my home router - at that point my home local network could never reach global IPv6 network, while it could get the address via DNS - so Chrome tried to access via IPv6 address first until it times out and falls back to IPv4. This is a quite wild guess, so just FYI. I'd suspect from the observation, that some network connectivity issue happened, so the next action would be open developer console (F12 or right click -> Inspect) to see network tab, or using chrome://net-internals to see more advanced inspection. This is not a user forum to help you resolve your problem, but a place to report concrete bugs that Chromium developers can work on... so it would be hard to give you further practical advice on resolving the issue. So I'd like to close this as wontfix, but please be advised that you can feel free to reopen this issue once you find the issue that chrome developers can work on. |
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Comment 1 by rasmusda...@gmail.com
, Aug 4 2017