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Issue 752153 link

Starred by 11 users

Issue metadata

Status: Started
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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Expose additional lid-closed power management settings in CPanel

Reported by rwe...@stilwellmemorial.com, Aug 3 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9460.73.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.134 Safari/537.36
Platform: 9460.73.1 (Official Build) stable-channel celes

Steps to reproduce the problem:
1. Close Lid
2. Chromebook enters sleep state
3. 

What is the expected behavior?
Chromebook to not sleep and turn monitor off

What went wrong?
Everything goes to sleep mode and disconnects RDP sessions

Did this work before? No 

Chrome version: 59.0.3071.134  Channel: stable
OS Version: 9460.73.1
Flash Version: 26.0.0.102 

I know this is not a supported issue of Google, however we are a hospital facility where Dr's and nurses roam from room to room. They close their lids and this causes the RDP session to drop which adds time for all of them to log back in. I am very comfortable with making program changes so if I have detailed instructions, I would like to do this for 30 Samsung Chromebooks that we just purchased.
 
Mergedinto: 719047
Status: Duplicate (was: Unconfirmed)
Labels: -Type-Bug Enterprise-Triaged Type-Feature
Owner: dskaram@chromium.org
Status: Assigned (was: Duplicate)
Actually, I was wrong. Bug 719047 is about exposing power management settings to users. This is about exposing them in CPanel. Over to David for prioritization.

We have all the policies we would need for this under the hood, we just do not show them in CPanel to reduce clutter.
Any help with this request will be very much appreciated by our Medical staff team. We do currently have all 30 of the Samsung ChromeBooks registered within Google’s MDM. So placing this feature on the MDM control panel would be a safer place to maintain this operation.  We understand that battery life will be sacrificed for this, however they will be able to recharge the Chromebooks twice a day to help keep them running for the 8 hr shift we have. 

 

Thanks for everyone’s help with fulfilling this request.

 

  Richard Webre

          Systems Analyst

              Stilwell, OK

            918-696-0255



 

From: bart… via monorail [mailto:monorail+v2.2504508937@chromium.org] 
Sent: Monday, August 7, 2017 9:33 AM
To: rwebre@stilwellmemorial.com
Subject: Issue 752153 in chromium: Power Management options for MDM

Comment 4 by kgra...@gmail.com, Nov 20 2017

Currently in admin console user settings, in the idle settings section, there is a dropdown for "Action on lid close" which allows selecting between two options:
- "Sleep (default)"
- "Logout"

It would be great to add:

- "Allow user to configure"
- "Do not sleep"

The same two additions would also make sense to apply to "Action on idle"

Related: When "Lock screen on sleep" is set to allow user to configure, it might make sense to let the user setup PIN unlock

Comment 5 by derat@chromium.org, Nov 20 2017

Cc: dskaram@chromium.org
Owner: atwilson@chromium.org
Summary: Expose additional lid-closed power management settings in CPanel (was: Power Management options for MDM)
Drew, what's the expected process for triaging enterprise feature requests?

Comment 6 by kgra...@gmail.com, Nov 21 2017

Looks like the idle setting analog of this issue also has an old FR: https://bugs.chromium.org/p/chromium/issues/detail?id=426171
I have another customer with a plan to deploy ~10k devices that has raised this as a quality-of-life concern. If a consumer user uses a device, the options are available. Once the device is enrolled, there's no cPanel policy to allow the user to configure. The current sleep & logout options will break the connection to VMware when the user "docks" by connecting power, monitor, & shutting the lid.

Comment 8 by dskaram@google.com, May 1 2018

Status: Archived (was: Assigned)
This is being tracked internally with an action plan for Enterprise customers.

Sales folks, please take a look at the bug for course of action.

Customers, please reach out to your account team or open a case and reference this comment and bug.


https://b.corp.google.com/issues/70148150

Comment 9 by dskaram@google.com, May 1 2018

Cc: jayhlee@chromium.org
+Jay FYI re comment #8.
What's the status of this? Anyone looking into this FR? Has come up a few times with customers. Also, since we're focusing on Healthcare as a vertical, this is all the more important (high usage of Citrix / VMware).

Comment 12 by derat@chromium.org, Jun 21 2018

Owner: dskaram@chromium.org
Status: Started (was: Archived)
Reopening to make it clear that this is still being worked on.

Comment 13 by derat@chromium.org, Jun 21 2018

 Issue 696758  has been merged into this issue.
Seems like multiple different threads on this. Another one in buganizer: https://b.corp.google.com/issues/70148150
Owner: marcuskoehler@chromium.org
I'll add that the ability to apply this setting at the device level instead of user would be helpful.  This would allow Kiosk mode forced apps to run with the lip closed.

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