Hello,
This is normal operations from a newly purchased (one registered owner) chromebook. I use this daily for hangouts and email. 

REFRESHED THE LOG TODAY AS I experienced another black screen crash approx 11am while in hangouts with kathy.  This one took a little bit of time for the chromebook to recover from.  It seems to be getting slightly worse.

I have cleared all cookies and temp internet files from the beginning of time. Logged out, closed the browser as well as performed a couple power washes.

After this happened today, I connected to my other internet service-  This is why I have generated a new log as this has potentially additional detail.  


1:  It has multiple tpm errors, has crashed frequently- 

2:  Is NOT logging most google hangout sessions.  

3:  When I call kathy on hangouts  most times it does not ring on my end at all.  The exception being if for some unknown reason (to me) the hangout session WAS logged, I can click our previous session that was logged hit  video icon and it will ring.

4. Is not currently connected to a printer, but if I print a document to PDF it will only store 1 page of the PDF.

5. Gmail shows 10 active sessions coming from my IP-  I dont know if this is an error or not.  

6. Device totally blacked out in hangouts yesterday-  but I did not have chrome logging on.  But I just ran another log and hopefully it contains  more detail.  (3rd file attached below)9460.73.1 (Official Build) stable-channel edgar
Firmware
Google_Edgar.7287.167.42
Channel
Currently on stable
CHANGE CHANNEL
ARC Version
4176793
Blink
537.36 (@0)
V8
5.9.211.41
User Agent
Mozilla/5.0 (X11; CrOS x86_64 9460.73.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.134 Safari/537.36
Command Line
/opt/google/chrome/chrome --ppapi-flash-path=/opt/google/chrome/pepper/libpepflashplayer.so --ppapi-flash-version=26.0.0.102 --ui-prioritize-in-gpu-process --use-gl=egl --gpu-sandbox-failures-fatal=yes --enable-logging --log-level=1 --use-cras --enable-wayland-server --arc-availability=installed --user-data-dir=/home/chronos --max-unused-resource-memory-usage-percentage=5 --login-profile=user --has-chromeos-keyboard --default-wallpaper-large=/usr/share/chromeos-assets/wallpaper/oem_large.jpg --default-wallpaper-small=/usr/share/chromeos-assets/wallpaper/oem_small.jpg --default-wallpaper-is-oem --guest-wallpaper-large=/usr/share/chromeos-assets/wallpaper/guest_large.jpg --guest-wallpaper-small=/usr/share/chromeos-assets/wallpaper/guest_small.jpg --enable-prefixed-encrypted-media --enable-consumer-kiosk --enterprise-enrollment-initial-modulus=15 --enterprise-enrollment-modulus-limit=19 --login-manager --first-exec-after-boot --vmodule=*arc/*=1,*chromeos/login/*=1,auto_enrollment_controller=1,*plugin*=2,*zygote*=1,*/ui/ozone/*=1,*/ui/display/manager/chromeos/*=1,power_button_observer=2,webui_login_view=2,lock_state_controller=2,webui_screen_locker=2,screen_locker=2
Build Date
Monday, July 17, 2017

 

Deleted: debug-logs_20170731-164017.tgz 1.4 MB

debug-logs_20170731-164017.tgz 1.4 MB Download