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Issue 750061 link

Starred by 2 users

Issue metadata

Status: Untriaged
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows
Pri: 3
Type: Bug



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New tab page does not load suggestions from history sometimes

Project Member Reported by cfroussios@chromium.org, Jul 28 2017

Issue description

Chrome Version: 60.0.3112.78
OS: Linux, Windows

What steps will reproduce the problem?
(1) Use Chrome for a while(sorry I don't have a better pattern)
(2) Open new tab
(3) Drag the tab away, creating a new window

What is the expected result?
A new window with a populated new tab page

What happens instead?
Suggestions are empty (see attached screenshot - the darkness is because of a theme).
This happens with a small probability. It becomes much more probable (it feels like 30%) if I've been using Chrome for a while before. I've never seen it happen twice in a row, therefore it's hard to examine.

I've been seeing this problem since I can remember. It happens on both my corp (Goobuntu) and my personal Windows environments (at least as far back as Win7).

I haven't managed to establish any preconditions, except for using Chrome for a while. The developer console shows no errors after this has happened. Is there something I can do next time I see this to help diagnose?
 
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Comment 2 by treib@chromium.org, Jul 28 2017

I have seen similar things in the past, but haven't had much luck in tracking down the actual cause. Once, IndexedDB initialization was consistently taking a long time, but that problem went away with a reboot of the machine.

I do have one launch happening in M60 which might conceivably help with this, issue 517532 - currently rolling out to 1% stable, but will go 100% soon if nothing explodes. Let's wait and see if that helps, since I don't have better ideas.
Labels: Hotlist-Google
Labels: zine-triaged OS-Linux OS-Windows
Status: Available (was: Untriaged)

Comment 5 by fi...@chromium.org, Jan 12 2018

Components: -UI>Browser>NewTabPage UI>Browser>ContentSuggestions
Project Member

Comment 6 by sheriffbot@chromium.org, Jan 14

Labels: Hotlist-Recharge-Cold
Status: Untriaged (was: Available)
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue.

Sorry for the inconvenience if the bug really should have been left as Available.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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