[Feedback Stable] Users can not sign in to Chrome on iOS |
|||||||||
Issue descriptionChrome Version: 60.0.3112.72 OS: iOS What steps will reproduce the problem? We've received 3 reports from feedback and 2 reviews on app store about not able to sign in to Chrome iOS after update to 60.0.3112.72 and see error 206. Users are able to sign in to other apps such as YouTube. https://listnr.corp.google.com/report/69179128620 https://listnr.corp.google.com/report/69192044924 https://listnr.corp.google.com/report/69217531519
,
Jul 26 2017
,
Jul 26 2017
,
Jul 26 2017
Please take a look!
,
Jul 26 2017
I have a test account that I haven't used in for sometime. Now when I try to login with that account I am getting the error 206. Not sure if this is related but at the time of adding the account with username and password I see a message that some terms changed and asking me "Agree or Ask me later". I haven't read that so I tapped on "Ask me later". After that the account is added in keychain but everytime when I select the account, its showing me the 206 error. Since this is non-RVG bug, please let me know if you need password for the test account to repro.
,
Jul 26 2017
,
Jul 26 2017
cc'ing jlebel@ as well!
,
Jul 26 2017
Raising priority, since this sounds like it's preventing at least some users from signing into Chrome. Mihai - is this an issue with iSL or with Chrome signin?
,
Jul 26 2017
Re-assigning to Jerome to take a look
,
Jul 26 2017
I think this looks like https://bugs.chromium.org/p/chromium/issues/detail?id=621224 shikanthg: Yes, we need the account details to be able to test this bug. May I ask you to send them over email to me and jlebel@? It would also be good to share it in the internal bug b/32468091.
,
Jul 26 2017
email sent + updated internal bug as well.
,
Jul 26 2017
(Buganizer throwing backend error when updating, so i will post whenever its working again)
,
Jul 27 2017
Increasing the priority as we should now have a repro case.
,
Jul 27 2017
,
Jul 28 2017
I just reproduce it while I was trying to add my chromium account to my own cellphone. Luckily, I had the fix from Issue 749699 . The error message is: "Échec de la connexion. Veuillez réssayer plus tard. (ChromeSigninError: -206, com.google.HTTPStatus: 403)" Translation: Connection failed. Try again later. 403 is: HTTP 403 Forbidden It looks like a server side error. I tried right after, and I didn't have the error.
,
Jul 28 2017
Has someone already reached out to chaowei with the recent repro's to ask for any server side error logs? I can if not.
,
Jul 28 2017
I didn't do it. I thought chaowei was not on the server side.
,
Jul 28 2017
Just to make sure, the request that fails, is to get hosted domain for an identity: https://cs.corp.google.com/chrome-ios_internal/chrome/browser/providers/signin/chrome_identity_service_impl.mm?q=GetHostedDomainForIdentity&dr=C&l=435
,
Jul 28 2017
,
Jul 28 2017
Just fyi I've updated b/32468091, not sure if you are cc'ed there jlebel.
,
Aug 2 2017
The issue was that the quota limit has been reached for the SSO client. It was an issue for all iOS app. The quota has been changed from 1700 QPS to 35 QPS.
,
Aug 2 2017
I meant 35k QPS. :) |
|||||||||
►
Sign in to add a comment |
|||||||||
Comment 1 by hongchic...@chromium.org
, Jul 26 2017Labels: Hotlist-ConOps