Black shapes of different sizes show up on my screen all the time now
Reported by
geneva.c...@gmail.com,
Jul 24 2017
|
||||||||
Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36 Steps to reproduce the problem: 1. Moving the mouse helps most of the time 2. 3. What is the expected behavior? I expect to be able see the entire screen and not have small to large parts of it blacked out What went wrong? I don't know Did this work before? N/A Chrome version: 59.0.3071.115 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 26.0 r0
,
Jul 25 2017
Tested the issue on windows 10 using chrome M59 #59.0.3071.115 and M62 #62.0.3165.0 and issue is not observed. No black shapes are seen on screen and UI is rendered correctly. Attached screencast for reference. @geneva.cheryl-- Could you please check if you can reproduce the issue on fresh chrome profile withut any extensions and flag enabled and if you can still able to reproduce the issue , please provide us the sample url and screencast for better understanding. Thanks!
,
Jul 26 2017
,
Jul 27 2017
Black shapes happen on most pages and sites. They appear and then disappear. should I uninstall Chrome and reinstall? Could this be malware?
,
Jul 27 2017
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Aug 1 2017
@ geneva.cheryl-- Could you please try updating your Chrome to latest version #60.0.3112.78 and try by removing the extensions and creating a new profile to verify if the issue still persists. If you still observe the issue, kindly provide us with the URL's where the issue is noticed with screen-cast for better understanding and the system GPU. Thanks in advance.
,
Aug 1 2017
okay - upgraded but I don't understand what happens when I create a new profile.
,
Aug 1 2017
Thank you for providing more feedback. Adding requester "pnangunoori@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Aug 2 2017
@geneva.cheryl thank you for the issue Tried to reproduce the issue on Windows 10 using latest Stable 60.0.3112.78 and canary 62.0.3172.2 with the below steps. 1. Launched Chrome and opened few web pages 2. Didn't observe any blacked out space on the UI and able to see the whole screen. Thanks for upgrading to new profile. By upgrading to new profile, no extensions/flags are enabled and issue may not be seen. If you still observe this issue, Kindly provide us with the screen cast of the issue for better understanding.
,
Oct 12 2017
Since reporter hasn't responded for comment #9, closing this issue for now. geneva.cheryl@ Could you please file a new bug if the issue still exists in latest chrome builds. Thanks! |
||||||||
►
Sign in to add a comment |
||||||||
Comment 1 by hdodda@chromium.org
, Jul 25 2017