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Issue 747715 link

Starred by 2 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: 2018-09-26
OS: Windows
Pri: 2
Type: Bug



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"Read more" link in "Disable developer mode extensions" dialog doesn't work

Reported by ihvarf...@gmail.com, Jul 23 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.72 Safari/537.36

Steps to reproduce the problem:
1. Load an unpacked extension using developer mode on chrome://extensions
2. Exit the browser (Ctrl+Shift+Q)
3. Reopen the browser
4. Press "Read more" in the "Disable developer mode extensions" dialog that appears

What is the expected behavior?
I should be able to read more about what is mentioned in the dialog.

What went wrong?
chrome://extensions opens. I was not able to read more about what is mentioned in the dialog.

Did this work before? N/A 

Chrome version: 60.0.3112.72  Channel: beta
OS Version: 10.0
Flash Version: 

Searching the Google Chrome Help I found one relevant article the link might be supposed to open: https://support.google.com/chrome/answer/2811969
 
Cc: pnangunoori@chromium.org
Labels: Needs-Feedback
@ihvarfner -- Thanks for posting the issue. Could you also please provide the sample extension to reproduce the issue. That would help us in test and triage the issue further.

Thanks in advance.

Tested on Google Chrome Stable #59.0.3071.115, reported Chrome #60.0.3112.72 and Canary on 62.0.3166.0 on Windows 10 & 7 and noticed that upon clicking on "Learn more" link user is redirected to chrome://extensions page. Attached the screen-cast of the same.

Steps followed:
1. Navigated to chrome://extensions and enabled developer mode.
2. Loaded an unpacked extension (Sample used is attached).
3. Exit the Chrome browser.
4. Launch the browser.
5. Observe the Dialog displayed on right top of the browser screen.
6. Click on the link "Learn more".

Observations -- User is redirected to chrome://extensions screen. And the same behavior is observed from Chrome #45.0.2454.85.

@ihvarfner -- Are you suggesting that the user should be redirected to "https://support.google.com/chrome/answer/2811969" upon clicking on "Learn more" link in the dialog appeared.

Please let us know if we have missed anything.

Thanks.
747715.webm
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chrome-options-bug.zip
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Comment 3 by ihvarf...@gmail.com, Jul 25 2017

@pnangunoori Yes, that help article is very relevant to the dialog. But I've looked through the code and it seems like there is a "chrome::kRemoveNonCWSExtensionURL" URL constant that links to that article through a redirecting URL (https://support.google.com/chrome/?p=ui_remove_non_cws_extensions). That one should probably be used instead.

That means line 62 of "chrome/browser/extensions/dev_mode_bubble_delegate.cc" should be changed to

>  return GURL(chrome::kRemoveNonCWSExtensionURL);

Looking through the git log it seems like this issue has always existed (if learn more wasn't implemented outside the browser/extensions or wasn't using URL constants).

The issue is also platform and arch independent.
Project Member

Comment 4 by sheriffbot@chromium.org, Jul 25 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "pnangunoori@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: ligim...@chromium.org
Labels: M-61
Owner: rdevlin....@chromium.org
Status: Assigned (was: Unconfirmed)
Looping to extension expert Devlin for further updates.
Cc: ainslie@chromium.org jawag@chromium.org
Thanks, ihvarfner@!  I agree that this is a pretty unhelpful link.  The one you mentioned (https://support.google.com/chrome/?p=ui_remove_non_cws_extensions) is certainly better, but also not quite accurate, since that's referring to disabled extensions (and we didn't disable any with the dev mode dialog).

We have a few options here:
- Use https://support.google.com/chrome/?p=ui_remove_non_cws_extensions, since it's reasonably close.
- Find (or make) a better link (jawag@, do you know of any?)
- Remove the learn more button entirely.  0.35% of users click on this when the bubble is shown.

+a few people for thoughts.
friendly ping -> ainslie@.  Any opinions here?
Cc: srahim@chromium.org
+also srahim@, since if we can clean up the language in the bubble, maybe it's more likely we don't *need* a learn more link :)

Comment 9 by jawag@chromium.org, Aug 10 2017

I'm not aware of any better link. Given the low traffic, removing the link SGTM especially if we can make the bubble wording more helpful.
Archiving old bugs that have only received trivial updates for some time.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!
Status: Archived (was: Assigned)
Cc: bklmn@chromium.org
NextAction: 2018-09-26
Status: Assigned (was: Archived)
We really should fix this.

If no one has objections, I'm going to just remove the learn more link in a couple days.
Removal SGTM
+1
The NextAction date has arrived: 2018-09-26
Labels: Hotlist-DesktopUIChecked Hotlist-DesktopUIValid
*** UI Mass Triage ***

Based on the previous comments, updating labels for review. 

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