BT headphones can't be paired or removed
Reported by
denny.lo...@gmail.com,
Jul 19 2017
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Issue descriptionChrome Version : 60.0.3112.50 OS Version: 9592.37.0 URLs (if applicable) : What steps will reproduce the problem? 1. Open Settings --> Bluetooth 2. Select 'Air Venture' headphones from list of unpaired devices What is the expected result? - Either Headphones will successfully pair or an option is offered to remove the item. What happens instead of that? - A window opens with the message: unknownError - Only option is 'OK' Please provide any additional information below. Attach a screenshot if possible. UserAgentString: Mozilla/5.0 (X11; CrOS x86_64 9592.37.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.50 Safari/537.36
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Aug 17 2017
Noticed this is still unconfirmed. If you need more data from me just let me know. Thanx. #CBC-RS/TC-watchlist
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Aug 17 2017
We are seeing an increase in customer reports about bluetooth issues. Feedback about Bluetooth issues increased 30% in July (when normalized for lower usage rates over summer months). 28% of the feedback was related to media (speakers and headphones).
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Aug 18 2017
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Aug 24 2017
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Sep 7 2017
I was able to pair my 'Air Venture' headphones again after the last update using - Google Chrome 61.0.3163.80 (Official Build) beta (64-bit) Platform 9765.53.0 (Official Build) beta-channel lulu Firmware Version Google_Lulu.6301.136.57 ARC 4312059 Hopefully, the issue is fixed for others too. Thanx, ~Denny
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Sep 19 2017
As per #6 |
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Comment 1 by ecabrera@google.com
, Jul 27 2017Labels: Hotlist-ConOps-TopPriority Hotlist-ConOps Hotlist-ConOps-Source-Forum