Chrome Version: 59.0.3071.113
Chrome OS Version: 9460.67.0
Chrome OS Platform: Reks
<b>Network info: <network, encryption type, router model (if known)></b>

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1) Update Lenovo N22 Touch to latest stable
(2) Press Esc+Refresh+Pwr to wipe it
(3)

Expected Result:
Recovery screen appears

Actual Result:
the screen goes black with either red or blue "alien looking" text (like the green vertical bars of text in the Matrix movies) and will not proceed beyond that

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)
Always (on customer hardware, we we're not able to repro)

What is the impact to the user, and is there a workaround? If so, what is
it?
Chromebooks are in old (deleted) account, they need to wipe to reenroll, there is no way to do that now

Please provide any additional information below. Attach a screen shot or
log if possible.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.


 

Deleted: IMG_1641 (1).JPG 1.8 MB

	IMG_1641 (1).JPG 1.8 MB View Download