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Issue 744134 link

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Issue metadata

Status: Duplicate
Owner: ----
Closed: Aug 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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[Swanky] Toshiba CB 2 broken brightness keys, issue form, black screen first reboot.

Reported by 9olivers...@gmail.com, Jul 16 2017

Issue description

Chrome Version: 61.0.3144.0 (Official Build) dev (64-bit)
Chrome OS Version: Google_Swanky.5216.238.5
Chrome OS Platform: 9693.1.0 (Official Build) dev-channel swanky
Network info: na

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Toshiba CB35-B3340

1. Brightness buttons don't work
2. Report feedback  form doesn't respond to Send or Cancel clicks.
3. On first reboot after update the screen is black. Only fixed but plugging in external monitor. Now screen comes on without need for external.

Steps To Reproduce:
(1) update a TCB2 to dev
(2)
(3)

Expected Result:

Actual Result:

How frequently does this problem reproduce? Always

What is the impact to the user, and is there a workaround? If so, what is
it? Brightness keys no work around, black screen work around is extrenal monitor once.

Please provide any additional information below. Attach a screen shot or
log if possible.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.


 
Components: OS>Kernel>Display
Cc: keta...@chromium.org ka...@chromium.org pucchakayala@chromium.org
Labels: -Type-Bug -Pri-3 ReleaseBlock-Stable M-61 Pri-1 Type-Bug-Regression
Status: Untriaged (was: Unconfirmed)
The screen turns black when rebooting the device after installing Recovery image using USB stick (Chrome 61.0.3163.41/CrOS 9765.28.0 - Swanky). 

Not reproduce the issue on 9592.82.0/60.0.3112.101 - Swanky
Labels: -ReleaseBlock-Stable ReleaseBlock-Beta
After updating the device from 9592.82.0/60.0.3112.101 to 61.0.3163.41/9765.28.0, the screen goes black.
Also updated to latest. Brightness still broken. Wanted to add that of you get the screen back by plugging it into an external monitor, if you remove the external and you close the screen or it times out, it will remain black again.
Per IM with Song, this appears to be specific to swanky
Labels: swanky
Unable to reproduce the issue on 61.0.3163.41/9765.28.0 - Quawks, Banjo, Squawks

Comment 7 by ketakid@google.com, Aug 14 2017

Summary: [Swanky] oshiba CB 2 broken brightness keys, issue form, black screen first reboot. (was: Toshiba CB 2 broken brightness keys, issue form, black screen first reboot.)

Comment 8 by ketakid@google.com, Aug 14 2017

Summary: [Swanky] Toshiba CB 2 broken brightness keys, issue form, black screen first reboot. (was: [Swanky] oshiba CB 2 broken brightness keys, issue form, black screen first reboot.)
marcheu@ does this look like a graphics issue to you?
Mergedinto: 737945
Status: Duplicate (was: Untriaged)

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