Can you collect logs from the crash?

Or can test team try reproducing this?

How do i collect logs?
yes, they can try reproducing.


13. jul. 2017 20.18 skrev "bo… via monorail" <
monorail+v2.1779540367@chromium.org>:

Thank you for providing more feedback. Adding requester "boliu@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

these instructions from symantec looks pretty legit: https://support.symantec.com/en_US/article.HOWTO81826.html

This looks too complicated for me.
is there any other way?

13. jul. 2017 23.47 skrev "bo… via monorail" <
monorail+v2.1779540367@chromium.org>:

Thank you for providing more feedback. Adding requester "boliu@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

not realy.

Satya: can someone from test team try reproducing this and attach logs if so?

Assigning to Satya so she can reassign to QA to reproduce.

We will check and update.

Thanks!

I have tried on HTC ONE M8 / MRA58K with: 45.0.2454.95, 59.0.3071.125(Stable) and 60.0.3112.72(Beta). HTC mail: 9.50.677090(I have to uninstall current HTC mail:10.00.814476 to get this one)

I do see this issue with on M59 & M60, but not M45 (System image) on compose/reply/reply all forward etc, but not on launch. 

some scenarios:
1. Click on  '+'  to compose
2. Enter email in 'to' filed and text in 'Subject'
3. As soon you hit enter in the subject- " Mail has stopped unexpectedly" error ( 100% repro: 5/5)

(OR) Some times as soon as we click '+ ' to compose email it crashes.
(OR) Open Email-> click reply/reply all/Forward -> It crashes

However with HTC mail:10.00.814476 (this ver is the current one on phone)- I didn't see any crashes (or) issues with Stable/59.0.3071.125 & Beta/ 60.0.3112.72.

I have checked email compose/reply/reply all/forward/scrolling on email threads/ text selection options/putting the app in the background etc.

Logs & bug report: go/chrome-androidlogs1/7/742298

Ok great news. I will leave this one for the next bug cop.

timav@ We are able to repro  issue on Htc One M9/ MMB29K.

Htc MailVersion : 9.50.652895 with WebView 45.0.2454.95 not crash, 59.0.3071.125 ,60.0.3112.78 and 61:61.0.3163.15 crashes observed , 

but no crashes on using this version Htc Mail: 10.00.814476 with WebView 45.0.2454.95, 59.0.3071.125, 60.0.3112.78 and 61.0.3163.15
Issue doesn't repro on latest Htc Mail version.

Thanks!

Speculating that this is the stack trace:
07-21 14:57:09.241 E/AndroidRuntime( 8264): FATAL EXCEPTION: main
07-21 14:57:09.241 E/AndroidRuntime( 8264): Process: com.htc.android.mail, PID: 8264
07-21 14:57:09.241 E/AndroidRuntime( 8264): java.lang.NullPointerException: Attempt to invoke virtual method 'boolean android.view.inputmethod.BaseInputConnection.performPrivateCommand(java.lang.String, android.os.Bundle)' on a null object reference
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at com.htc.android.mail.compose.q.performPrivateCommand(EditableWebViewInputConnection.java:461)
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at com.android.internal.view.IInputConnectionWrapper.executeMessage(IInputConnectionWrapper.java:426)
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at com.android.internal.view.IInputConnectionWrapper$MyHandler.handleMessage(IInputConnectionWrapper.java:78)
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at android.os.Handler.dispatchMessage(Handler.java:102)
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at android.os.Looper.loop(Looper.java:168)
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at android.app.ActivityThread.main(ActivityThread.java:5845)
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at java.lang.reflect.Method.invoke(Native Method)
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:797)
07-21 14:57:09.241 E/AndroidRuntime( 8264): 	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:687)
07-21 14:57:09.242 E/ActivityManager(  981): App crashed! Process: com.htc.android.mail

It is consistent with the observation that this is Htc Main specific.

From #13 it looks like this is the HTC bug and from #12 it seems they fixed it, closing.