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Starred by 3 users

Issue metadata

Status: Archived
Owner: ----
Closed: Sep 13
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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4K Save-As Scaling poorly to UHD Screens

Reported by mamoonhs...@gmail.com, Jul 13 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

Steps to reproduce the problem:
1. Open chrome in conjunction with a UHD screen. Ensure that the scaling is set to an appropriate level in Windows (in my case it is %150)
2. Find a file of any type to download and attempt to download it.
3. Realize that you're not as young as you once used to be because you cant read the gosh darn text.

What is the expected behavior?
The text in the saving menu should be scaled to a value appropriate for a high resolution screen

What went wrong?
The text in the save-as menu does not appear to be scaling.

Did this work before? N/A 

Chrome version: 59.0.3071.115  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 26.0 r0
 
Labels: TE-NeedsTriageFromMTV
Unable to reproduce this issue on Windows-10 HiDPI display on chrome latest stable #59.0.3071.115 by following steps mentioned in the original comment. Observed no scaling issues in saving menu.

Currently there is no 4k monitor available with HYD chrome-TE team, so requesting someone from MTV team to look in to it.

Thanks!
I have experienced the same issue in reverse. I have a laptop with an external monitor. I open chrome on the laptop, and open a SAVE AS window. All appears correct. I drag the application to the external monitor (lower resolution set than the laptop screen). I open the SAVE AS window, and the text and window are both scaled far larger than they need to be (Appears to be 200%, but I can't verify.
chrome print.png
177 KB View Download
I have a similar problem. The "save as" dialog appears scaled at 200% while my OS scaling is set to 175% (on a 4k 17" laptop screen). Nothing is cut-off, it is just very big compared to everything else.

Looks like the dialog just doubles it's size when it detects a 4K-device and stays at 100% when not.

Comment 4 by esh...@gmail.com, Jan 23 2018

I just upgraded my monitor to a 27-inch 4k (UHD) resolution 3840x2160 on Microsoft Windows [Version 10.0.16299.192] and Intel HD Graphics 530 Driver version 21.20.16.4590 and scaling is not working.

"Save As Dialog" box shows up in a tiny font (see attachment w/ a screenshot of this page, as I was writing it.)
Capture.JPG
390 KB View Download
Status: Archived (was: Unconfirmed)
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!

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