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Issue 740558 link

Starred by 3 users
Status: Assigned
Owner:
maxkirsch@chromium.org
Cc:
kinaba@chromium.org
█ mikewilusz@chromium.org
poromov@chromium.org
yhanada@chromium.org
omrilio@chromium.org
█ blakeo@chromium.org
pcovell@chromium.org
█ dvallet@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Feature


Participants' hotlists:
Fixing-touch


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Enable on-screen keyboard: force ON / Kiosk mode

Reported by eric.kuf...@kohls.com, Jul 10 2017 
UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9725.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3152.0 Safari/537.36

Steps to reproduce the problem:
1. Attach a touchscreen to a chromeOS device
2. Configure android app - kiosk mode
3. Assign android app - kiosk mode to touchscreen chromeOS device
4. Startup device
5. Touch on text box

Virtual keyboard does not pop up.

Touch screen is HDMI. Touch input is carried via USB.
https://www.elotouch.com/open-frame-touchscreens/3243l.html

What is the expected behavior?
On screen keyboard should pop up.

Expect to have option to enforce virtual keyboard to popup.

What went wrong?
The touchscreen is being recognized as a keyboard preventing automatic virtual keyboard popup.

There is an option in kiosk mode settings to disable virtual keyboard - but no option to ENFORCE ON. That is what we require.

Did this work before? No 

Chrome version: 61.0.3152.0  Channel: canary
OS Version: 9725.0.0
Flash Version: 

We have a use case to attach barcode scanners as well which represent themselves as "keyboards".

Both the monitor and the scanner are blocking automatic virtual keyboard popup.
Screenshot 2017-07-10 at 9.39.39 AM.png
8.6 KB View Download
Screenshot 2017-07-10 at 9.43.46 AM.png
3.9 KB View Download

Comment 1 by atwilson@chromium.org, Jul 17 2017

Owner: poromov@chromium.org
Sergey, is this a bug or an FR? If a feature request, please pass along to Raj to triage/prioritize.

Comment 2 by poromov@chromium.org, Jul 17 2017

Cc: poromov@chromium.org
Owner: kinaba@chromium.org
Not sure how Android apps work with such virtual keyboard. Does the feature work in non-kiosk Android on ChromeOS, but doesn't work for kiosks?

Assigning to Kazuhiro, who should know more about Android keyboards on ChromeOS.

Comment 3 by kinaba@chromium.org, Jul 17 2017

Cc: -poromov@chromium.org yhanada@chromium.org kinaba@chromium.org
Owner: poromov@chromium.org
Not familiar with Kiosk mode, but Chrome OS has "show on-screen keyboard" config under the accessibility settings.
If the config is on, that works also for Android apps, too (i.e., regardless of physical keyboard existence, VK comes up). Nothing should be particularly specific to Android on ChromeOS.

Comment 4 by eric.kuf...@kohls.com, Jul 17 2017 

We would like a "enforce ON" on-screen keyboard policy to be available in the Kiosk mode application configuration screen.
Screenshot 2017-07-17 at 9.14.30 AM.png
21.8 KB View Download

Comment 5 by poromov@chromium.org, Jul 17 2017

Cc: poromov@chromium.org
Labels: -Type-Bug Type-Feature
Owner: sduraisamy@chromium.org
Assigning to Raj to triage the feature request.

Comment 6 by yhanada@chromium.org, Jul 17 2017

Components: UI>Input>VirtualKeyboard

Comment 7 by kathrelk...@chromium.org, Aug 10 2017

Status: Assigned (was: Unconfirmed)

Comment 8 by pcovell@chromium.org, Sep 20

Labels: -Pri-2 Pri-3
Owner: maxkirsch@chromium.org
@maxkirsch is this still needed, and can you comment on priority?

Comment 9 by mikewilusz@chromium.org, Oct 9

Cc: mikewilusz@chromium.org
Have another major kiosk prospect that's looking for this. Will reach out to maxkirsch@ directly as well.

Comment 10 by elramos@google.com, Oct 17 

Hello team,

It's been a while since last update. Is there any plans of implementing this feature in the near future?
►

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