Seemingly random ERR_CERT_AUTHORITY_INVALID
Reported by
chem...@gmail.com,
Jul 7 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36 Steps to reproduce the problem: 1. Go to a page that uses https 2. Go to other sites that use https What is the expected behavior? If the certificate is valid, it should always work. What went wrong? Chrome has been giving me ERR_CERT_AUTHORITY_INVALID errors for a while now. Sometimes it's paypal, sometimes it's google, sometimes it's stackoverflow (the latter two make my work very difficult :P). After a while the error disappears and the site works. I understand that this error is quite difficult to reproduce. It's entirely possible that this is caused by an extension I use, some software I have running or - worsed case - malware. I googled a lot on this issue and tried a bunch of possible solutions. One of those was to uninstall Comodo (anti virus, firewall, etc) and use Defender instead. I still get the error. I've seen this issue on multiple machines. Some of those use the same Chrome account (the one I'm reporting this issue with), but I've also seen this issue on another machine that uses a completely different account. The only Chrome extension I know of that those systems share is Lastpass. Since I'm at a loss of what the cause might be (and thus how to solve it), I'm reporting this issue here. As an example, this is a page that causes the error for me right now: https://arstechnica.com/security/2017/07/dhs-fbi-warn-of-attempts-to-hack-nuclear-plants/ Dump of cert: -----BEGIN CERTIFICATE----- MIIFhzCCBG+gAwIBAgIRAPZlN43isU90StKrMVEmHpQwDQYJKoZIhvcNAQELBQAw gZAxCzAJBgNVBAYTAkdCMRswGQYDVQQIExJHcmVhdGVyIE1hbmNoZXN0ZXIxEDAO BgNVBAcTB1NhbGZvcmQxGjAYBgNVBAoTEUNPTU9ETyBDQSBMaW1pdGVkMTYwNAYD VQQDEy1DT01PRE8gUlNBIERvbWFpbiBWYWxpZGF0aW9uIFNlY3VyZSBTZXJ2ZXIg Q0EwHhcNMTcwMTI0MDAwMDAwWhcNMTkwMTI0MjM1OTU5WjBiMSEwHwYDVQQLExhE b21haW4gQ29udHJvbCBWYWxpZGF0ZWQxITAfBgNVBAsTGFBvc2l0aXZlU1NMIE11 bHRpLURvbWFpbjEaMBgGA1UEAwwRKi5hcnN0ZWNobmljYS5jb20wggEiMA0GCSqG SIb3DQEBAQUAA4IBDwAwggEKAoIBAQDUymX+3g/eot6nN+xQoap982L0+z+F4Tdf xDzPZ1ZuX4tFYWiJKuX6j2Osvo121KB/cp2v27V5230c6tK5BL4w6cCLuneaM6nZ fqGmhkojWqiVGhEJQWXD1b/Xf8Pg4AssmRcbG2HmyljnELEkEDIAHrOiYq9ncCS9 cJxxlNT7kgr1elxqwWfm8eGdy4O2Jcqa4ULdrnbUphKoRKtHIrg8z9dQnq1ix+v4 gzXm/ynreyTwisPanTmOFi0ZczHbbq+J+YyDLjrdgvSa5HCOfsI4Xn9NdIY0Ufh6 GaXQvo9qksY9d4vSp3lU1yr+UukLCMXoqRD5f0SvdrBb6RG4erULAgMBAAGjggIH MIICAzAfBgNVHSMEGDAWgBSQr2o6lFoL2JDqElZz30O0Oija5zAdBgNVHQ4EFgQU SBrX1T78RQe93V1/z5AjqMQ+Ac8wDgYDVR0PAQH/BAQDAgWgMAwGA1UdEwEB/wQC MAAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCME8GA1UdIARIMEYwOgYL KwYBBAGyMQECAgcwKzApBggrBgEFBQcCARYdaHR0cHM6Ly9zZWN1cmUuY29tb2Rv LmNvbS9DUFMwCAYGZ4EMAQIBMFQGA1UdHwRNMEswSaBHoEWGQ2h0dHA6Ly9jcmwu Y29tb2RvY2EuY29tL0NPTU9ET1JTQURvbWFpblZhbGlkYXRpb25TZWN1cmVTZXJ2 ZXJDQS5jcmwwgYUGCCsGAQUFBwEBBHkwdzBPBggrBgEFBQcwAoZDaHR0cDovL2Ny dC5jb21vZG9jYS5jb20vQ09NT0RPUlNBRG9tYWluVmFsaWRhdGlvblNlY3VyZVNl cnZlckNBLmNydDAkBggrBgEFBQcwAYYYaHR0cDovL29jc3AuY29tb2RvY2EuY29t MFUGA1UdEQROMEyCESouYXJzdGVjaG5pY2EuY29tghMqLmFyc3RlY2huaWNhLmNv LnVrghFhcnN0ZWNobmljYS5jby51a4IPYXJzdGVjaG5pY2EuY29tMA0GCSqGSIb3 DQEBCwUAA4IBAQA3w7HW4tutI9BijcpH+cFqONUJrGAtgL3bVl3QGC724tLM/0qX 7pTct5SInf5x5dxyrYktLqM+dvtwLwn/SF57TFDNyistSp44pF+YOp1Kzar5iiMe AE4aOKFlQjG52BF/U90g3+5TM0LxW/dN6yr6W/hIgkkAmW7flTouW5FgUl2Wnvoj LPbxsMS2TMFAiV1916D3jZUZhWx1rezItFAAe28DsT3btUQO9rjv4qspPG4H8I4H YNif419uI9Lc3fCscdvjGLkNh3ViSQP/Sp38OtecbXLIV8AEXTijLqAdrDLljsBp QPTVETi7Xa0IE4/alyE4BMYtXiD+Yn4PA3Sh -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIGCDCCA/CgAwIBAgIQKy5u6tl1NmwUim7bo3yMBzANBgkqhkiG9w0BAQwFADCB hTELMAkGA1UEBhMCR0IxGzAZBgNVBAgTEkdyZWF0ZXIgTWFuY2hlc3RlcjEQMA4G A1UEBxMHU2FsZm9yZDEaMBgGA1UEChMRQ09NT0RPIENBIExpbWl0ZWQxKzApBgNV BAMTIkNPTU9ETyBSU0EgQ2VydGlmaWNhdGlvbiBBdXRob3JpdHkwHhcNMTQwMjEy MDAwMDAwWhcNMjkwMjExMjM1OTU5WjCBkDELMAkGA1UEBhMCR0IxGzAZBgNVBAgT EkdyZWF0ZXIgTWFuY2hlc3RlcjEQMA4GA1UEBxMHU2FsZm9yZDEaMBgGA1UEChMR Q09NT0RPIENBIExpbWl0ZWQxNjA0BgNVBAMTLUNPTU9ETyBSU0EgRG9tYWluIFZh bGlkYXRpb24gU2VjdXJlIFNlcnZlciBDQTCCASIwDQYJKoZIhvcNAQEBBQADggEP ADCCAQoCggEBAI7CAhnhoFmk6zg1jSz9AdDTScBkxwtiBUUWOqigwAwCfx3M28Sh bXcDow+G+eMGnD4LgYqbSRutA776S9uMIO3Vzl5ljj4Nr0zCsLdFXlIvNN5IJGS0 Qa4Al/e+Z96e0HqnU4A7fK31llVvl0cKfIWLIpeNs4TgllfQcBhglo/uLQeTnaG6 ytHNe+nEKpooIZFNb5JPJaXyejXdJtxGpdCsWTWM/06RQ1A/WZMebFEh7lgUq/51 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V/Iz2tDIY+3GH5QFlkoakdH368+PUq4NCNk+qKBR6cGHdNXJ93SrLlP7u3r7l+L4 HyaPs9Kg4DdbKDsx5Q5XLVq4rXmsXiBmGqW5prU5wfWYQ//u+aen/e7KJD2AFsQX j4rBYKEMrltDR5FL1ZoXX/nUh8HCjLfn4g8wGTeGrODcQgPmlKidrv0PJFGUzpII 0fxQ8ANAe4hZ7Q7drNJ3gjTcBpUC2JD5Leo31Rpg0Gcg19hCC0Wvgmje3WYkN5Ap lBlGGSW4gNfL1IYoakRwJiNiqZ+Gb7+6kHDSVneFeO/qJakXzlByjAA6quPbYzSf +AZxAeKCINT+b72x -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIF2DCCA8CgAwIBAgIQTKr5yttjb+Af907YWwOGnTANBgkqhkiG9w0BAQwFADCB hTELMAkGA1UEBhMCR0IxGzAZBgNVBAgTEkdyZWF0ZXIgTWFuY2hlc3RlcjEQMA4G A1UEBxMHU2FsZm9yZDEaMBgGA1UEChMRQ09NT0RPIENBIExpbWl0ZWQxKzApBgNV BAMTIkNPTU9ETyBSU0EgQ2VydGlmaWNhdGlvbiBBdXRob3JpdHkwHhcNMTAwMTE5 MDAwMDAwWhcNMzgwMTE4MjM1OTU5WjCBhTELMAkGA1UEBhMCR0IxGzAZBgNVBAgT EkdyZWF0ZXIgTWFuY2hlc3RlcjEQMA4GA1UEBxMHU2FsZm9yZDEaMBgGA1UEChMR Q09NT0RPIENBIExpbWl0ZWQxKzApBgNVBAMTIkNPTU9ETyBSU0EgQ2VydGlmaWNh dGlvbiBBdXRob3JpdHkwggIiMA0GCSqGSIb3DQEBAQUAA4ICDwAwggIKAoICAQCR 6FSS0gpWsawNJN3Fz0RndJkrN6N9I3AAcbxT38T6KhKPS38QVr2fcHK3YX/JSw8X 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FxiuvTwJaP+EmzzV1gsD41eeFPfR60/IvYcjt7ZJQ3mFXLrrkguhxuhoqEwWsRqZ CuhTLJK7oQkYdQxlqHvLI7cawiiFwxv/0Cti76R7CZGYZ4wUAc1oBmpjIXUDgIiK boHGhfKppC3n9KUkEEeDys30jXlYsQab5xoq2Z0B15R97QNKyvDb6KkBPvVWmcke jkk9u+UJueBPSZI9FoJAzMxZxuY67RIuaTxslbH9qh17f4a+Hg4yRvv7E491f0yL S0Zj/gA0QHDBw7mh3aZw4gSzQbzpgJHqZJx64SIDqZxubw5lT2yHh17zbqD5daWb QOhTsiedSrnAdyGN/4fy3ryM7xfft0kL0fJuMAsaDk527RH89elWsn2/x20Kk4yl 0MC2Hb46TpSi125sC8KKfPog88Tk5c0NqMuRkrF8hey1FGlmDoLnzc7ILaZRfyHB NVOFBkpdn627G190 -----END CERTIFICATE----- Did this work before? N/A Chrome version: 59.0.3071.115 Channel: stable OS Version: 10.0 Flash Version:
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Jul 7 2017
The cert chain shown in your report is the correct/valid chain sent by the server. We've recently seen a non-trivial number of users who use "Comodo Internet Security Essentials" report that trusted root certificates are not trusted by the system, and that uninstalling Comodo was effective in resolving the situation. When you removed Comodo, did you reboot and use the system for any length of time? Did you reinstall Comodo afterward?
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Jul 7 2017
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Jul 7 2017
Yes I uninstalled comodo (including the new separate program they installed with an update). That was > a week ago, rebooted multiple times since then and I still see the issue. I'll check again if comodo is uninstalled properly (maybe it left some stuff behind, wouldn't surprise me. AV is like it's own kind of malware in that sense :) Thanks so far, at least now i know it isn't just me :)
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Jul 7 2017
Thank you for providing more feedback. Adding requester "pbommana@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jul 8 2017
Ok it turned out that the 'extra' app Comodo installed with an update wasn't removed. Weird, I was quite sure I uninstalled it. Anyway, the name implied that it did something with https/certificates so it's probably the cause of my problems. I uninstalled it now and haven't had any issues yet. That said, since I can't predict which certificates are not trusted at any given time, I'll keep an eye on it and report back (or reopen this if it was closed).
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Jul 10 2017
I'll WontFix this, but if you see the issue against in the next week or two, please post back and ask us to re-open it. After that, it's better to file a new bug.
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Jul 10 2017
Thank you chemo.b@ and mmenke@, based on above comments I am marking the bug as wontfix. chemo.b@ just incase iffor any reason you can't comment on this bug please do open new bug and point this bug for details. |
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Comment 1 by chem...@gmail.com
, Jul 7 2017