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Issue 739875 link

Starred by 4 users
Status: Duplicate
Merged: issue 723878
Owner: ----
Closed: Jul 2017
Cc:
█ brajkumar@chromium.org
mastiz@chromium.org
█ tschumann@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Passwords & Bookmark Sync Stopped suddenly

Reported by anan...@gmail.com, Jul 6 2017 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

Steps to reproduce the problem:
1. tried to reset my passphrase but no luck
2. 
3. 

What is the expected behavior?
it is expected to reset my passphrase 

What went wrong?
passphrase doesn't reset

Did this work before? Yes Version 58

Chrome version: 59.0.3071.115  Channel: stable
OS Version: 10.0
Flash Version:
33333333333.png
95.9 KB View Download

Comment 1 by brajkumar@chromium.org, Jul 7 2017

Cc: brajkumar@chromium.org
Labels: Needs-Feedback
Could you please follow the steps mentioned in this forum and try resetting your passphrase for chrome account?

https://support.google.com/chrome/answer/1181035?co=GENIE.Platform%3DDesktop&hl=en

If this issue is resolved or if still persists please update in the comment.

Thanks!

Comment 2 by anan...@gmail.com, Jul 7 2017 

brajkumar Thank you for quick reply 

I tried all possible solutions including this more than 30 times 

I am sure there is a problem with the sync server 

the problem appeared after I signed in from chrome for iphone , for the past 8 years i was using sync with no problem , and I never set a passphrase
Project Member

Comment 3 by sheriffbot@chromium.org, Jul 7 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by brajkumar@chromium.org, Jul 10 2017

Components: -UI Services>Sync
Rerouting to sync team for further triage. Could anyone please look in to this issue?

Comment 5 by s...@chromium.org, Jul 10 2017

Mergedinto: 723878
Status: Duplicate (was: Unconfirmed)
►

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