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Issue 739697 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Aug 2017
Cc:
davidben@chromium.org
b...@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 3
Type: Bug



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Cannot access Gmail (SSL VERSION INTERFERENCE)

Reported by sbon...@centre-phi.com, Jul 6 2017 
Chrome Version       : 61.0.3149.0
OS Version: OS X 10.12.5
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5: OK
  Firefox 4.x: OK
     IE 7/8/9: OK

What steps will reproduce the problem?
1. Trying to connect to gmail.com
2.
3.

What is the expected result? - Connects to the website


What happens instead of that? Here: 

This site can’t be reached

gmail.com is currently unreachable.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_SSL_VERSION_INTERFERENCE


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3149.0 Safari/537.36

Comment 1 by b...@chromium.org, Jul 6 2017

Components: Internals>Network
Labels: Needs-Feedback
Could you please capture a NetLog dump and attach it here according to the instructions at https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details ?  Thank you.

Comment 2 by pbomm...@chromium.org, Jul 12 2017

Cc: davidben@chromium.org
Components: -Internals>Network Internals>Network>SSL
Labels: M-61
cc'ing david for further triage of the bug.

Comment 3 by davidben@chromium.org, Jul 12 2017 

Thanks for the report! This means some buggy networking software or device is interfering with an upcoming performance and security improvement to Chrome.

To help diagnose this, in addition to the NetLog (instructions below), could you answer some questions about your network?
https://dev.chromium.org/for-testers/providing-network-details

What kind of network is this (home? work?). Do you have any antivirus, firewall, proxy, or other networking middleware products configured? If so, do you know which they are?

Thanks!

Comment 4 by sbon...@centre-phi.com, Jul 13 2017 

Hi !

Here attached the .json file

It is work. Let me ask our Head of IT for the details.

Thanks !
Project Member

Comment 5 by sheriffbot@chromium.org, Jul 13 2017

Cc: b...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "bnc@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by davidben@chromium.org, Jul 26 2017

Labels: Needs-Feedback
Sorry, I missed this. The file didn't seem to get attached. Do you still have it lying around? You'll need to go to https://bugs.chromium.org/p/chromium/issues/detail?id=739697 and attach it at the bottom of the page. Thanks!

Comment 7 by svaldez@chromium.org, Aug 4 2017

Status: WontFix (was: Unconfirmed)
We're running some alternative experiments in M61 to better understand these bugs. If you still experience problems in M61, please re-file a bug (with any details about the middlebox/firewall/network appliances you can find and a net internals log of the problem).
►

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