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Issue metadata

Status: Archived
Owner: ----
Closed: Jul 12
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Acer C810 not working on versions above 58

Reported by danielbu...@inspirationtrust.org, Jul 6 2017

Issue description

Chrome Version: <From about:version: Google Chrome 61.0.3144.0>
Chrome OS Version: <From about:version: Platform 58.0.3029.140>
Chrome OS Platform: <Acer C810>
Network info: <network, encryption type, router model (if known)>

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1)Changed from stable build to Beta then Dev
(2)Used recovery tool to go back to version 58.0.3029.140. Device worked but then updated to either Stable,Beta and Dev release, issue resumes
(3)

Expected Result:

Actual Result:

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?) Always

What is the impact to the user, and is there a workaround? If so, what is
it? The device is unusable

Please provide any additional information below. Attach a screen shot or
log if possible.
After the AcerC810 updates above version 58.0.3029.140 and the device restarts the screen goes black. If an external monitor is attached via HDMI the wallpaper shows but there is not access to menus etc

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.



 
os Platform  9334.72.0

Components: Internals>Installer
Project Member

Comment 3 by sheriffbot@chromium.org, Jul 12

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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