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Issue 739624 link

Starred by 5 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 2
Type: Compat



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[Android O]Facebook stuck at "Loading" screen while uploading a new photo from profile. After clicking back, "Your browser doesn't support posting photos directly." is seen

Reported by sanketga...@gmail.com, Jul 6 2017

Issue description

Example URL:
https://m.facebook.com/sanket.garg

Steps to reproduce the problem:
1. Open Facebook.com and open your profile
2. Click on "Photos" and try adding a photo using "Add Photo" button
3. Choose either "Capture photo" or "Files"

What is the expected behavior?
The photo should get added

What went wrong?
Stuck at "Loading" screen. Also seeing  "Your browser doesn't support posting photos directly." on pressing back multiple times. Screenshots attached

Does it occur on multiple sites: N/A

Is it a problem with a plugin? No 

Did this work before? Yes Working till Android N

Does this work in other browsers? N/A

Chrome version: 59.0.3071.125  Channel: stable
OS Version: 10.0
Flash Version: 

Only seen in Android O DP3
 
Screenshot_20170706-121811.png
124 KB View Download
Screenshot_20170706-121806.png
28.0 KB View Download

Comment 1 by b...@chromium.org, Jul 6 2017

Components: Internals>Network
Labels: Needs-Feedback
This seems like a network issue.  Could you please capture a NetLog dump according to the instructions at https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details, and upload it here?  Thank you.
It's 100% reproducible with all websites working and only seen on Android O device, I don't think it's a network issue
Project Member

Comment 3 by sheriffbot@chromium.org, Jul 7 2017

Cc: b...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "bnc@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Anyway the NetLog dump is attached if it is useful.

Website used: Facebook
chrome-net-export-log.json
334 KB View Download
4 forms uploads to facebook, all succeeded and got a valid HTTP2 response back.  Not seeing any likely cause in the log.
Labels: Needs-Feedback
It's sounding less likely to be a network issue.

Any chance you could upload a netlog where it works (e.g. on a pre-O Android) for comparison?
Working logs are attached.

I think its a WebView issue, not network issue
working-chrome-net-export-log.json
1.2 MB View Download
Project Member

Comment 8 by sheriffbot@chromium.org, Jul 11 2017

Cc: ckrasic@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "ckrasic@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: Mobile>WebView
Adding WebView component, perhaps some WebView folks can chime in.
Cc: ntfschr@chromium.org
Labels: Needs-Feedback
sanketgard@, to me this looks like it's the Chrome for Android app. Chrome for Android does not actually use WebViews.
It is the Chrome for Android app and I am seeing the same issue in my application where I am using webview. Isn't the Chrome for Android app use a rendering engine forked from WebView?
Project Member

Comment 12 by sheriffbot@chromium.org, Jul 18 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "ntfschr@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: -ntfschr@chromium.org
Components: -Mobile>WebView
No, Chrome does not use WebView. We're both in the chromium codebase, so we share code. However, someone from Chrome for Android should investigate this since it's a chrome issue, not WebView-specific.
I tried on Chrome for Android Stable as well as Canary on an O preview on my Pixel, and had no problems. I think this needs more information to work on.

Comment 15 by mef@chromium.org, Jul 18 2017

Components: -Internals>Network
Network triager on duty: Removing Internals>Network label as the issue is not pointing to any networking issues.
I am happy to give any more information required :)
Cc: pnangunoori@chromium.org msrchandra@chromium.org nyerramilli@chromium.org sandeepkumars@chromium.org
Labels: Needs-triage-Mobile Triaged-Mobile Needs-Feedback
@sanketgarg1992 -- Thanks for reporting this issue. Could you please update your Chrome to latest stable #62.0.3202.84 and let us know your observations. 

Thanks in advance.
Working now, thanks :)
Project Member

Comment 19 by sheriffbot@chromium.org, Nov 21 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "pnangunoori@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
Closing this.  If the issue reappears, feel free to report a new bug.

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