No sound to headset, only desktop speakers from Chrome
Reported by
rainrobi...@gmail.com,
Jul 5 2017
|
||||
Issue descriptionChrome Version : Version 59.0.3071.115 (Official Build) (64-bit) URLs (if applicable) : https://www.youtube.com/ https://www.twitch.tv Other browsers tested: OK on Firefox 54.0.1 (32-bit) have tested this issue: Safari: Firefox: OK IE: OK What steps will reproduce the problem? (1) Play any video (2) (3) What is the expected result? No sound out of my Logitech G930 headset but everywhere else. What happens instead? Sound only plays out of my desktop speakers when switched to default device. Please provide any additional information below. Attach a screenshot if possible. I have tried all the suggested ways to fix in this link here https://productforums.google.com/forum/#!topic/chrome/RR7hyy0V7Io My G930 headset plays sound from any other source that isn't Chrome browser. Incognito mode did not produce sound. Clearing cookies did not resolve.
,
Jul 17 2017
Unable to reproduce the issue using 59.0.3071.115 on Win 10 using normal headset. Able to hear the audio through the head set. Unable to test the issue using G930 headset as we don't have the mentioned headset with us. Hence adding TE-Hardware-Dependency for further triaging. Thanks!!
,
Jul 17 2017
I'm using Win 7 x64
,
Feb 11 2018
,
Feb 12 2018
Is this still an issue?
,
Feb 12 2018
Yes, I haven't been able to listen to any browser tabs in chrome when my headset is set as default device in my sound settings. Other browsers play sound fine in this state.
,
Feb 12 2018
Are you setting it as the default output device or the default communications device? I think only the former will work properly.
,
Feb 12 2018
I set it as both because it has a microphone.
,
Feb 12 2018
Can you paste the contents of chrome://media-internals for the audio streams section when you have it as the default device?
,
Feb 12 2018
RECENT PLAYERS:
{
"6:7": {
"id": "6:7",
"properties": {
"render_id": 6,
"player_id": 7,
"origin_url": "https://www.twitch.tv/",
"frame_url": "https://www.twitch.tv/cohhcarnage",
"frame_title": "CohhCarnage - Twitch"
},
"allEvents": [
{
"time": 0,
"key": "origin_url",
"value": "https://www.twitch.tv/"
},
{
"time": 0.006000041961669922,
"key": "frame_url",
"value": "https://www.twitch.tv/cohhcarnage"
},
{
"time": 0.007999897003173828,
"key": "frame_title",
"value": "CohhCarnage - Twitch"
}
],
"lastRendered": 0,
"firstTimestamp_": 1801778729.697
},
"8:0": {
"id": "8:0",
"properties": {
"render_id": 8,
"player_id": 0,
"origin_url": "https://hangouts.google.com/",
"frame_url": "
https://hangouts.google.com/webchat/u/0/load?client=sm&prop=gmail&nav=true&fid=gtn-roster-iframe-id&os=Win32&stime=1518471530944&xpc=%7B%22cn%22%3A%22sa5yn0%22%2C%22tp%22%3A1%2C%22ifrid%22%3A%22gtn-roster-iframe-id%22%2C%22pu%22%3A%22https%3A%2F%2Fhangouts.google.com%2Fwebchat%2Fu%2F0%2F%22%7D&ec=%5B%22ci%3Aec%22%2Ctrue%2Ctrue%2Cfalse%5D&pvt=AMP3uWa4dK6CVnU9mdvqLoAnAwcdg452ZKThqB2_6WLr9rFH3uEIqdCmC4ZcxmFGU-q768hPbciTHoXJQDEA0Zeon92F0tjRyg%3D%3D&href=https%3A%2F%2Fmail.google.com%2F_%2Fscs%2Fmail-static%2F_%2Fjs%2Fk%3Dgmail.main.en.RqHDBzBcPso.O%2Fm%3Dpds%2Cpdl%2Cpdit%2Cm_i%2Cpdt%2Ct%2Cit%2Fam%3D_p6AHZK2HwiAzQwyiNIMhNn_eeTTgLc3aP__7wGAADQA-Ab8m_sAOg4AAAAAAAAAAAAAAAAAAAC0UXwC%2Frt%3Dh%2Fd%3D1%2Frs%3DAHGWq9AycNnzwxUJ_swAjYDV5pgfyjHvow%3Frel%3D1&pos=l&uiv=2&hl=en&hpc=true&hsm=true&hrc=true&pal=1&uqp=false&gooa=false&gltsi=true&gusm=true&sl=false&hs=%5B%22h_hs%22%2Cnull%2Cnull%2C%5B2%2C0%5D%5D&moleh=380&mmoleh=36&two=https%3A%2F%2Fmail.google.com&host=1&zx=16fvkm4qz7ai
",
"frame_title": "",
"url": "
https://ssl.gstatic.com/chat/sounds/incoming_message_eb39ce414e3ffba41a8e173581dc7248.mp3
",
"total_bytes": 18048,
"streaming": false,
"single_origin": true,
"passed_cors_access_check": false,
"range_header_supported": true,
"pipeline_state": "kSuspended",
"info": "FFmpegDemuxer: created audio stream, config codec: mp3
bytes_per_channel: 2 channel_layout: 3 channels: 2 samples_per_second:
48000 sample_format: 5 bytes_per_frame: 4 seek_preroll: 0ms codec_delay: 0
has extra data? false encrypted? false",
"audio_channels_count": 2,
"audio_codec_name": "mp3",
"audio_sample_format": "Signed 16-bit planar",
"audio_samples_per_second": 48000,
"bitrate": 130782,
"found_audio_stream": true,
"found_video_stream": false,
"max_duration": 1.104,
"start_time": 0,
"audio_dds": false,
"audio_decoder": "FFmpegAudioDecoder",
"audio_buffering_state": "BUFFERING_HAVE_ENOUGH",
"debug": "FFmpegDemuxer: av_read_frame(): End of file",
"pipeline_buffering_state": "BUFFERING_HAVE_ENOUGH",
"duration": 1.104
},
"allEvents": [
{
"time": 0,
"key": "origin_url",
"value": "https://hangouts.google.com/"
},
{
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"key": "frame_url",
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},
{
"time": 0.009000062942504883,
"key": "frame_title",
"value": ""
},
{
"time": 0.11900019645690918,
"key": "url",
"value": "
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{
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"key": "pipeline_state",
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{
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"key": "info",
"value": "FFmpegDemuxer: created audio stream, config codec: mp3
bytes_per_channel: 2 channel_layout: 3 channels: 2 samples_per_second:
48000 sample_format: 5 bytes_per_frame: 4 seek_preroll: 0ms codec_delay: 0
has extra data? false encrypted? false"
},
{
"time": 153.90900015830994,
"key": "audio_channels_count",
"value": 2
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{
"time": 153.90900015830994,
"key": "audio_codec_name",
"value": "mp3"
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{
"time": 153.90900015830994,
"key": "audio_sample_format",
"value": "Signed 16-bit planar"
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{
"time": 153.90900015830994,
"key": "audio_samples_per_second",
"value": 48000
},
{
"time": 153.90900015830994,
"key": "bitrate",
"value": 130782
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{
"time": 153.90900015830994,
"key": "found_audio_stream",
"value": true
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{
"time": 153.90900015830994,
"key": "found_video_stream",
"value": false
},
{
"time": 153.90900015830994,
"key": "max_duration",
"value": 1.104
},
{
"time": 153.90900015830994,
"key": "start_time",
"value": 0
},
{
"time": 155.27100014686584,
"key": "audio_dds",
"value": false
},
{
"time": 155.2720000743866,
"key": "audio_decoder",
"value": "FFmpegAudioDecoder"
},
{
"time": 155.4409999847412,
"key": "pipeline_state",
"value": "kPlaying"
},
{
"time": 157.1470000743866,
"key": "audio_buffering_state",
"value": "BUFFERING_HAVE_ENOUGH"
},
{
"time": 157.8380000591278,
"key": "debug",
"value": "FFmpegDemuxer: av_read_frame(): End of file"
},
{
"time": 173.4520001411438,
"key": "pipeline_buffering_state",
"value": "BUFFERING_HAVE_ENOUGH"
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{
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{
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],
"lastRendered": 0,
"firstTimestamp_": 1801778911.011
},
"8:1": {
"id": "8:1",
"properties": {
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"player_id": 1,
"origin_url": "https://hangouts.google.com/",
"frame_url": "
https://hangouts.google.com/webchat/u/0/load?client=sm&prop=gmail&nav=true&fid=gtn-roster-iframe-id&os=Win32&stime=1518471530944&xpc=%7B%22cn%22%3A%22sa5yn0%22%2C%22tp%22%3A1%2C%22ifrid%22%3A%22gtn-roster-iframe-id%22%2C%22pu%22%3A%22https%3A%2F%2Fhangouts.google.com%2Fwebchat%2Fu%2F0%2F%22%7D&ec=%5B%22ci%3Aec%22%2Ctrue%2Ctrue%2Cfalse%5D&pvt=AMP3uWa4dK6CVnU9mdvqLoAnAwcdg452ZKThqB2_6WLr9rFH3uEIqdCmC4ZcxmFGU-q768hPbciTHoXJQDEA0Zeon92F0tjRyg%3D%3D&href=https%3A%2F%2Fmail.google.com%2F_%2Fscs%2Fmail-static%2F_%2Fjs%2Fk%3Dgmail.main.en.RqHDBzBcPso.O%2Fm%3Dpds%2Cpdl%2Cpdit%2Cm_i%2Cpdt%2Ct%2Cit%2Fam%3D_p6AHZK2HwiAzQwyiNIMhNn_eeTTgLc3aP__7wGAADQA-Ab8m_sAOg4AAAAAAAAAAAAAAAAAAAC0UXwC%2Frt%3Dh%2Fd%3D1%2Frs%3DAHGWq9AycNnzwxUJ_swAjYDV5pgfyjHvow%3Frel%3D1&pos=l&uiv=2&hl=en&hpc=true&hsm=true&hrc=true&pal=1&uqp=false&gooa=false&gltsi=true&gusm=true&sl=false&hs=%5B%22h_hs%22%2Cnull%2Cnull%2C%5B2%2C0%5D%5D&moleh=380&mmoleh=36&two=https%3A%2F%2Fmail.google.com&host=1&zx=16fvkm4qz7ai
",
"frame_title": "",
"url": "
https://ssl.gstatic.com/chat/sounds/incoming_video_long_e5df1b5146e9cbdba78af43d60005200.mp3
",
"total_bytes": 480768,
"streaming": false,
"single_origin": true,
"passed_cors_access_check": false,
"range_header_supported": true,
"pipeline_state": "kSuspended",
"info": "FFmpegDemuxer: created audio stream, config codec: mp3
bytes_per_channel: 2 channel_layout: 3 channels: 2 samples_per_second:
48000 sample_format: 5 bytes_per_frame: 4 seek_preroll: 0ms codec_delay: 0
has extra data? false encrypted? false",
"audio_channels_count": 2,
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"audio_sample_format": "Signed 16-bit planar",
"audio_samples_per_second": 48000,
"bitrate": 128102,
"found_audio_stream": true,
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"audio_dds": false,
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"allEvents": [
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"key": "origin_url",
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{
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"
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bytes_per_channel: 2 channel_layout: 3 channels: 2 samples_per_second:
48000 sample_format: 5 bytes_per_frame: 4 seek_preroll: 0ms codec_delay: 0
has extra data? false encrypted? false"
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"8:2": {
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"properties": {
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"origin_url": "https://hangouts.google.com/",
"frame_url": "
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",
"frame_title": "",
"url": "
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",
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"streaming": false,
"single_origin": true,
"passed_cors_access_check": false,
"range_header_supported": true,
"pipeline_state": "kSuspended",
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bytes_per_channel: 2 channel_layout: 3 channels: 2 samples_per_second:
48000 sample_format: 5 bytes_per_frame: 4 seek_preroll: 0ms codec_delay: 0
has extra data? false encrypted? false",
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"duration": 4.032
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"allEvents": [
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"key": "origin_url",
"value": "https://hangouts.google.com/"
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{
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{
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}
and AUDIO tab:
[
null,
{},
{}
]
,
Mar 23 2018
reporter@, please respond to c#9.
,
Apr 10 2018
no response from reporter@ |
||||
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Comment 1 by nyerramilli@chromium.org
, Jul 6 2017