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Issue metadata

Status: Duplicate
Merged: issue 733062
Owner:
Closed: Jul 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug

Blocking:
issue 300469



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Japanese keyboard/JA input/英数: some keyboard shortcuts don't work

Project Member Reported by agnescheng@chromium.org, Jul 4 2017

Issue description

What steps will reproduce the problem?
1. Install R58 9334.69.0 or R59 9460.60.0. Select JP during OOBE
2. Check KB layout is setting as JP (attachment: Setting.zip)
3. In OS, switch to 英数 (attached picture: switch key.jpg)
4. Open setting -> Device -> Keyboard  -> View keyboard shortcuts (or press ctrl+alt+?) to call shortcuts layout reference
5. The layout look like JP KB
6. Base on this condition (step 3~5), there are some shortcuts no function or incorrect (attachment: shortcut_no function.pdf)

What is the expected output?
Shortcuts function workable as layout reference.

What is the platform tested?
reef

What do you see instead?
If switch to 英数, there are some keyboard shortcuts no function or not follow layout.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)
Always could reproduce this problem.

What is the impact to the user, and is there a workaround? If so, what is
it?
If user switch to 英数 and follow the shortcuts layout, there is wrong or no function.

Please provide any additional information below.
1. The behavior is the same with image R58 9334.69.0
2. There is no other device with JP KB could be double check/compare on hand.
3. If switch to "かな", the shortcuts layout look like US (compare.png)
 
Setting.zip
4.0 MB Download
switch key.jpg
112 KB View Download
shortcut_no function.pdf
193 KB Download
compare.png
1.2 MB View Download
英数_かな_compare.zip
12.9 MB Download
Cc: afakhry@chromium.org weidongg@chromium.org
Summary: Japanese keyboard/JA input/英数: some keyboard shortcuts don't work (was: Japan/英数 keyboard: some keyboard shortcuts don't work)
Owner: nona@chromium.org
Status: Assigned (was: Untriaged)
Can you please triage this.
It seems to have the same root cause as crbug.com/300469. 

Comment 5 by nona@chromium.org, Jul 5 2017

Owner: jamescook@chromium.org
James, I think you recently took similar issue.
Please take a look.

Thank you.
Blocking: 300469
Cc: jamescook@chromium.org shuchen@chromium.org kpschoedel@chromium.org
Owner: nona@chromium.org
James is OOO. Usually I handle issues with keyboard shortcuts and the keyboard overlay, but I have no experience at all with Japanese keyboards and layout. So I wanted someone who knows about that, hence I assigned to you nona. :)

This issues is probably a subset of the bigger parent Issue 300469 related to non-US keyboard layouts, for which there will be a bigger refactor of the accelerator code, but currently it's a lower priority task. 

Please, take a look at it and see if it's a bug that can be fixed without the need for that refactor. If you can't triage it, then toss it back to me and I'll try to find another owner.

Comment 7 by nona@chromium.org, Jul 5 2017

Owner: afakhry@chromium.org
I'm sorry I no longer work on Chrome OS and my knowledge may be too old.
I only know that James recently changes (or verifies) something related to these keys.
Owner: wuyingbing@chromium.org
Over to wuyingbing@ who has fixed this bug in R60.

Mergedinto: 733062
Status: Duplicate (was: Assigned)

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