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Issue 738909 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
█ hdodda@chromium.org
█ sandeepkumars@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Clipboard stops working

Reported by andrewim...@gmail.com, Jul 3 2017 
UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

Steps to reproduce the problem:
Because it doesn't happen immediately, one would have to use the browser for some time before seeing it. This generally happens after I've had the browser open for a couple of hours using multiple tabs. 

What is the expected behavior?
The copy and paste functionality in the browser should always work. 

What went wrong?
After an indeterminate amount of time, the clipboard functionality stops working in the browser. Copy and pasting text within the browser no longer works. Nor can text or images be copied from the browser to other applications. 

I first experienced this on Chrome on Windows 10 version 1607 so this isn't an OS specific problem. 

Did this work before? Yes Previous to the current version. 

Chrome version: 59.0.3071.115  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 26.0 r0

Comment 1 by hdodda@chromium.org, Jul 4 2017

Cc: hdodda@chromium.org
Labels: Needs-Feedback
Tested the issue on windows 7 & 10 and amc os 10.12.5 using chrome M59 #59.0.3071.115 and M61 #61.0.3148.0 and issue is not reproduced with below steps :

1. Launched chrome and opened wikipedia and copied some text and pasted it in omnibox/url/addressbar and its working as expected.

Attached screencast for reference.

@andrewimutch-- Could you please check attached screencast and confirm us if we have missed any steps in reproducing the issue and also help us by providing the screencast of the steps to reproduce , that would be easy for triaging.

Thanks!
738909.mp4
3.8 MB View Download

Comment 2 by andrewim...@gmail.com, Jul 4 2017 

How long had you been working in the browser? It doesn't happen immediately. As I noted, you have to be working for a couple of hours before it happens. This has happened on a laptop and a desktop running two different operating systems.
Project Member

Comment 3 by sheriffbot@chromium.org, Jul 4 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by sandeepkumars@chromium.org, Jul 7 2017

Labels: Needs-Feedback
Tested this issue using #59.0.3071.115 on Win 10, Mac 10.12.5 and Linux Ubuntu 14.04 and was able to copy and paste the content or files even after waited for 5 long hours.

@andrewimutch: Could you please try creating a new profile from chrome://settings with no apps and extensions and check if you still face the issue?

Thanks!!

Comment 5 by ranjitkan@chromium.org, Jul 26 2017

Labels: Needs-Milestone

Comment 6 by andrewim...@gmail.com, Aug 1 2017 

OK. I'm experiencing this again today. However, I noticed that the problem isn't limited to the browser so it appears it may be Windows OS problem. I'll do some additional testing to confirm.
Project Member

Comment 7 by sheriffbot@chromium.org, Aug 1 2017

Cc: sandeepkumars@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sandeepkumars@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 8 by ajha@chromium.org, Aug 4 2017

Labels: Needs-Feedback
Per C#6, looks to be an issue with Windows OS.

andrewimutch@: Could you please confirm if this is not chrome specific and can be closed?

Appreciate your response.

Comment 9 by pnangunoori@chromium.org, Nov 7 2017

Status: WontFix (was: Unconfirmed)
Marking the issue as WontFix, as there is no update from the reporter for more than 1 month.
@andrewimutch-- Please feel free to raise a new issue if able to reproduce the issue using latest chrome builds.
Please use the following link to download latest chrome builds  
https://www.chromium.org/getting-involved/dev-channel

Thanks!
►

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