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Issue 738691 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Jul 2017
Cc:
█ hdodda@chromium.org
█ sandeepkumars@chromium.org
█ brajkumar@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome locks up all GUI / Typing will randomly quit

Reported by theoreoc...@gmail.com, Jul 1 2017 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

Steps to reproduce the problem:
1. Open GMail. Type an email
2. Add a URL and try to select it to add hyperlink
3. Click on hyperlink tool
See: Nothing happens when you click. No hyperlinks are inserted. GUI gets locked up.
4. Try to continue typing
See: Can't type anything

What is the expected behavior?
For it to work.

What went wrong?
This happens randomly. I have been sexperiencing this problem ever since the latest Chrome update. I have uninstalled and reinstalled a number of times. Nothing fixes it. I can type fine in a work document, but I cannot type in a chrome window. This happens whether I am trying to search, type an email or type something into a asocial media post. GUI locks up and things are not clickable and I can no longer type. I have to kill chrome and open again. It will work for a few seconds until the problem returns.

Did this work before? N/A 

Chrome version: 59.0.3071.115  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 26.0 r0

Comment 1 by brajkumar@chromium.org, Jul 4 2017

Cc: brajkumar@chromium.org
Labels: Needs-Feedback
Unable to reproduce this issue on Windows-10 using chrome latest stable #59.0.3071.115 by following steps mentioned in the original comment. Able to open the created hyper link from gmail and able to type with no issues.

Reporter@ Are you able to reproduce this issue in incognito mode as well? Could you please provide any sample crash Id's from chrome://crashes for further investigation.

Thanks!

Comment 2 by theoreoc...@gmail.com, Jul 4 2017 

Hi,

I found what the problem is. This happens when using a Wacom tablet in a
chrome browser. For some reason the pen click is often not recognized and
results is everything seeming like it's locked up. I have tried using
alternate Wacom drivers, but the problem still persists. I will report the
bug to Wacom.

Best,
Tina.
Project Member

Comment 3 by sheriffbot@chromium.org, Jul 4 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by sandeepkumars@chromium.org, Jul 5 2017

Labels: Needs-Feedback
@Tina: Can we close this issue as per comment #2?

Thanks!!

Comment 5 by theoreoc...@gmail.com, Jul 5 2017 

Yes! I will take it up with Wacom!
Project Member

Comment 6 by sheriffbot@chromium.org, Jul 5 2017

Cc: sandeepkumars@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sandeepkumars@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by hdodda@chromium.org, Jul 6 2017

Cc: hdodda@chromium.org
Status: WontFix (was: Unconfirmed)
Closing this issue as per comment #5 . Please feel free to raise a new issue , if any issues faced in latest chrome channels.

Thanks!
►

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