New issue
Advanced search Search tips
Note: Color blocks (like █ or █) mean that a user may not be available. Tooltip shows the reason.

Issue 738471 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Jul 2017
Cc:
█ kavvaru@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Compat



Sign in to add a comment

California FTB (tax authority) site CAPTCHA not working with Chrome (works with Edge)

Reported by andrey.s...@gmail.com, Jun 30 2017 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

Example URL:
https://webapp.ftb.ca.gov/myftbaccess/iusername.aspx

Steps to reproduce the problem:
1. Go to the site and locate the CAPTCHA
2. Press the audio button for the CAPTCHA
3. Notice they are different.

What is the expected behavior?

What went wrong?
Unable to login (even after clearing all local storage) to the tax authority web site.   Account gets locked since CAPTCHA displayed is wrong.

Does it occur on multiple sites: N/A

Is it a problem with a plugin? No 

Did this work before? Yes Not sure

Does this work in other browsers? Yes

Chrome version: 58.0.3029.110  Channel: stable
OS Version: 10.0
Flash Version: 

+1(505)672-8686 if needed (Pacific Time)

Comment 1 by kavvaru@chromium.org, Jul 4 2017

Cc: kavvaru@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on windows 7,10 and Mac 10.12.5 using chrome version 59.0.3071.115 and canary 61.0.3147.0.
Able to hear the same CAPTCHA word in audio also.
Please find the attached screen cast for the same.

Request you once try to upgrade chrome to latest stable and check the issue on new profile without any extensions/flags and update the thread if the issue still persists.

Thanks,
738471.mp4
962 KB View Download

Comment 2 by andrey.s...@gmail.com, Jul 5 2017 

Just checked again.  You are correct.  The issue is caused by Reader View extension.  Thanks again and sorry for the false alarm.
Project Member

Comment 3 by sheriffbot@chromium.org, Jul 5 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "kavvaru@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by sandeepkumars@chromium.org, Jul 5 2017

Labels: Needs-Feedback
@Andrey: Can we close this issue as per comment #2?

Thanks!!

Comment 5 by sandeepkumars@chromium.org, Jul 5 2017

Status: WontFix (was: Unconfirmed)
Closing the issue as per comment #2 .

Thanks!!
►

Sign in to add a comment