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USB Displaylink not working on ASUS N62 after Beta 60.0.3112.41
Reported by
src...@woolworths.com.au,
Jun 29 2017
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 9592.37.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.50 Safari/537.36 Platform: 9592.37.0 (Official Build) beta-channel guado Steps to reproduce the problem: 1. Updated Chrome OS to later versions of Beta v60 2. Reboot and plug in USB Displaylink Adapter 3. Light comes on displaylink but chrome os does not show any additional screens in either the display interface or on the screen What is the expected behavior? Extend the display to a 2nd or 3rd screen What went wrong? Have plugged the Displaylink adapter into a Pixel 1 on the same beta version and works fine. Did this work before? Yes first version on v60 beta Chrome version: 60.0.3112.50 Channel: beta OS Version: 9592.37.0 Flash Version: Shockwave Flash 26.0 r0 Have attached debug logs
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Jul 10 2017
Updated to Dev - Version 61.0.3144.0 (Official Build) dev (64-bit) Same issue Please advise if you need anything else / more logs
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Jul 10 2017
I have now downgraded to stable 58.0.3029.140 (Official Build) (64-bit), and the display link adapter is working. This in turn updated to Version 59.0.3071.91 (Official Build) (64-bit), and still worked fine. Happy to provide logs.
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Jul 19 2017
CHROMEOS_RELEASE_BUILD_NUMBER=9741 doesn't work
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Jul 19 2017
CHROMEOS_RELEASE_BUILD_NUMBER=9592 doesn't seem to work either
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Jul 19 2017
Hmm scratch #5 and #6, it seems like my mimo display was broken. With another one: CHROMEOS_RELEASE_BUILD_NUMBER=9460 works
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Jul 19 2017
at CHROMEOS_RELEASE_BUILD_NUMBER=9592 it works but the colors are wrong
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Jul 19 2017
CHROMEOS_RELEASE_BUILD_NUMBER=9757 works and the colors are also wrong. I'll debug that, hoping that it's the same issue...
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Jul 19 2017
Cheers, if you need more logs, let me know as I can only bet them tomorrow before I am away for a few weeks
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Jul 19 2017
Hmm it works with another udl display. I need to figure out what's wrong with this specific display. For starters it has the wrong resolution.
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Jul 19 2017
Ok, I think the display I am using is actually damaged which caused flakyness. I tried two other mimo displays and they both work. srcrew, what is the model of display/adapter that you are having issues with?
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Jul 20 2017
Monitor is a ASUS VS248, the displaylink adapter is a UGA-3000, using DVI. This is for the 3rd monitor on the chromebox. I did also try using the adapter with only 1 other screen plugged in (so 2nd monitor) and it still did not work. I can plug the adapter into a pixel 1 on the same beta os version and it works fine. Just seems to be this chromebox.
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Aug 4 2017
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Aug 7 2017
Any update on this?
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Aug 22 2017
Working on it...
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Aug 23 2017
Let me know if you need anymore logs
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Sep 18 2017
I was unable to reproduce this bug. Tried with 60-9592.37.0 and with more recent versions. Tried with different DisplayLink adapters - everything looks ok, i.e. I can use 2 displays - the first one connected to embedded HDMI connector, the second one via DisplayLink adapter.
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Sep 18 2017
My device just updated to v60.0.3112.114 today, and still have the issue. Happy to provide more logs.
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Sep 18 2017
Updated to latest beta 61.0.3163.80, still have same issue.
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Sep 21 2017
Have tested on 2nd N62 device, same issue. Also, older displaylink usb 2.0 device works fine. It appears to specifically be the usb 3.0 version.
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Oct 10 2017
Reopening this bug as the issue still persists in user environment. tutankhamen@, can you review the log in the original description and see if you can find any clue?
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Oct 17 2017
tutankhamen@, kotah@ Is there any update for this case?
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Oct 17 2017
I already release two fixes for udl driver (which used by DisplyLink adapters) and most probably they're fixing this issue. BTW: I don't see any udl driver related problem in kernel log.
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Oct 18 2017
Thanks for update, I believe we have arranged a test adapter (UGA-3000 USB3.0 -DVI), have you got it and have you had a chance to test it with guado? >I already release two fixes for udl driver. Which version of OS is supported?
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Oct 18 2017
No, I don't think I ever seen this particular adapter. I tested everything with USB2.0 -> DVI adapters.
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Oct 20 2017
@tutankhamen I have the same type of adapter on my desk. I am not in office today but feel free to use it - Or if you believe your recent fixes fix this issue too, let me know which ChromeOS version includes the fixes, I can test with the version.
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Oct 20 2017
@kotah I couldn't find it on your desk, so, could you, please, give it to me on Monday?
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Oct 25 2017
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/third_party/kernel/+/ce8434bc1e3ee967f4e078269d934d6e322af618 commit ce8434bc1e3ee967f4e078269d934d6e322af618 Author: Robert Tarasov <tutankhamen77@gmail.com> Date: Wed Oct 25 05:47:54 2017 CHROMIUM: drm/udl: Fixed problem with UDL adpater reconnection Fixed problem with DisplayLink and DisplayLink certified adapers in kernel v3.14 when adapter doesn't want to work if it was initialized with disconnected DVI cable. Now udl driver checks and updates its connection state every 10 seconds. BUG= chromium:712947 , chromium:737842 TEST=Boot Samus with connected DL165 adapter, but with disconnected DVI cable. Connect DVI cable after system will start. DL165 adapter should work. Change-Id: Ia6b3fa50363ed10b4e9687b0550eb777ca66f5a6 Signed-off-by: Robert Tarasov <tutankhamen@chromium.org> Reviewed-on: https://chromium-review.googlesource.com/647483 Reviewed-by: Stéphane Marchesin <marcheu@chromium.org> [add] https://crrev.com/ce8434bc1e3ee967f4e078269d934d6e322af618/drivers/gpu/drm/udl/udl_connector.h [modify] https://crrev.com/ce8434bc1e3ee967f4e078269d934d6e322af618/drivers/gpu/drm/udl/udl_connector.c [modify] https://crrev.com/ce8434bc1e3ee967f4e078269d934d6e322af618/drivers/gpu/drm/udl/udl_drv.c [modify] https://crrev.com/ce8434bc1e3ee967f4e078269d934d6e322af618/drivers/gpu/drm/udl/udl_main.c
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Oct 25 2017
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/third_party/kernel/+/7eed521f64f92ab9841897dac54c2ef2687ed232 commit 7eed521f64f92ab9841897dac54c2ef2687ed232 Author: Robert Tarasov <tutankhamen77@gmail.com> Date: Wed Oct 25 05:47:52 2017 CHROMIUM: drm/udl: Fixed problem with UDL adpater reconnection Fixed problem with DisplayLink and DisplayLink certified adapers in kernel v3.18 when adapter doesn't want to work if it was initialized with disconnected DVI cable. Now udl driver checks and updates its connection state every 10 seconds. Now UDL driver retreives all edid data blocks instead of only base one. Previous approch could lead to improper initialization of video mode with certain monitors. BUG= chromium:712947 , chromium:737842 , chromium:765354 TEST=Boot Samus with connected DL165 adapter, but with disconnected DVI cable. Connect DVI cable after system will start. DL165 adapter should work. Change-Id: I15c617eae58d695a4a324c5e4ff59f2ed8dd89ee Signed-off-by: Robert Tarasov <tutankhamen@chromium.org> Reviewed-on: https://chromium-review.googlesource.com/699914 Reviewed-by: Joe Kniss <djmk@google.com> Reviewed-by: Stéphane Marchesin <marcheu@chromium.org> [add] https://crrev.com/7eed521f64f92ab9841897dac54c2ef2687ed232/drivers/gpu/drm/udl/udl_connector.h [modify] https://crrev.com/7eed521f64f92ab9841897dac54c2ef2687ed232/drivers/gpu/drm/udl/udl_connector.c [modify] https://crrev.com/7eed521f64f92ab9841897dac54c2ef2687ed232/drivers/gpu/drm/udl/udl_drv.c [modify] https://crrev.com/7eed521f64f92ab9841897dac54c2ef2687ed232/drivers/gpu/drm/udl/udl_main.c
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Oct 25 2017
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/third_party/kernel/+/04a60d4fe235cb01e5ee280fe7cea049cef08325 commit 04a60d4fe235cb01e5ee280fe7cea049cef08325 Author: Robert Tarasov <tutankhamen77@gmail.com> Date: Wed Oct 25 05:47:56 2017 CHROMIUM: drm/udl: Fixed problem with UDL adpater reconnection Fixed problem with DisplayLink and DisplayLink certified adapers in kernel v3.8 when adapter doesn't want to work if it was initialized with disconnected DVI cable. Now udl driver checks and updates its connection state every 10 seconds. Now UDL driver retreives all edid data blocks instead of only base one. Previous approch could lead to improper initialization of video mode with certain monitors. BUG= chromium:712947 , chromium:737842 , chromium:765354 TEST=Boot Samus with connected DL165 adapter, but with disconnected DVI cable. Connect DVI cable after system will start. DL165 adapter should work. Change-Id: I7eb6a4b43b97a8df2b37fd2c9739945b36ab3387 Signed-off-by: Robert Tarasov <tutankhamen@chromium.org> Reviewed-on: https://chromium-review.googlesource.com/706105 Reviewed-by: Joe Kniss <djmk@google.com> Reviewed-by: Stéphane Marchesin <marcheu@chromium.org> [add] https://crrev.com/04a60d4fe235cb01e5ee280fe7cea049cef08325/drivers/gpu/drm/udl/udl_connector.h [modify] https://crrev.com/04a60d4fe235cb01e5ee280fe7cea049cef08325/drivers/gpu/drm/udl/udl_connector.c [modify] https://crrev.com/04a60d4fe235cb01e5ee280fe7cea049cef08325/drivers/gpu/drm/udl/udl_drv.c [modify] https://crrev.com/04a60d4fe235cb01e5ee280fe7cea049cef08325/drivers/gpu/drm/udl/udl_main.c
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Oct 25 2017
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/third_party/kernel/+/63e4f2991f6c295a26f2701d3bc5ef55afcc6496 commit 63e4f2991f6c295a26f2701d3bc5ef55afcc6496 Author: Robert Tarasov <tutankhamen77@gmail.com> Date: Wed Oct 25 22:44:16 2017 CHROMIUM: drm/udl: Fixed problem with UDL adpater reconnection Fixed problem with DisplayLink and DisplayLink certified adapers in kernel v4.4 when adapter doesn't want to work if it was initialized with disconnected DVI cable. Now udl driver checks and updates its connection state every 10 seconds. Now UDL driver retreives all edid data blocks instead of only base one. Previous approch could lead to improper initialization of video mode with certain monitors. BUG= chromium:712947 , chromium:737842 , chromium:765354 TEST=Boot Samus with connected DL165 adapter, but with disconnected DVI cable. Connect DVI cable after system will start. DL165 adapter should work. Change-Id: Ic12ba8b2e41d6a2a0f8984c1d13c0f5ce9cac783 Signed-off-by: Robert Tarasov <tutankhamen@chromium.org> Reviewed-on: https://chromium-review.googlesource.com/717778 Reviewed-by: Stéphane Marchesin <marcheu@chromium.org> [add] https://crrev.com/63e4f2991f6c295a26f2701d3bc5ef55afcc6496/drivers/gpu/drm/udl/udl_connector.h [modify] https://crrev.com/63e4f2991f6c295a26f2701d3bc5ef55afcc6496/drivers/gpu/drm/udl/udl_connector.c [modify] https://crrev.com/63e4f2991f6c295a26f2701d3bc5ef55afcc6496/drivers/gpu/drm/udl/udl_drv.c [modify] https://crrev.com/63e4f2991f6c295a26f2701d3bc5ef55afcc6496/drivers/gpu/drm/udl/udl_main.c
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Oct 29 2017
Hi All, which version should I see the fix in? I can test it once it is released.
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Oct 30 2017
Hi All, My N62 chromebox has updated to Beta v62.0.3202.74, and I can confirm the displaylink adapter is now working again, thankyou very much for resolving this issue.
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Nov 2 2017
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Jan 22 2018
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Jan 23 2018
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Feb 27 2018
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/third_party/kernel/+/108dea203db3c9b9ca59152c2ad5ae98b275b1d9 commit 108dea203db3c9b9ca59152c2ad5ae98b275b1d9 Author: Jeffy Chen <jeffy.chen@rock-chips.com> Date: Tue Feb 27 06:07:18 2018 FIXUP: CHROMIUM: drm/udl: Fixed problem with UDL adpater reconnection Sync with the upstream version: afdfc4c6f55f drm/udl: Fixed problem with UDL adpater reconnection This fix this compile error: drivers/gpu/drm/udl/udl_connector.c:17:27: fatal error: udl_connector.h: No such file or directory compilation terminated. BUG= chromium:712947 , chromium:737842 TEST=Build and boot Change-Id: If5df001e79c0f72932471689303705e63a6ca6d9 Signed-off-by: Jeffy Chen <jeffy.chen@rock-chips.com> Reviewed-on: https://chromium-review.googlesource.com/936503 Reviewed-by: Douglas Anderson <dianders@chromium.org> Reviewed-by: Stéphane Marchesin <marcheu@chromium.org> [modify] https://crrev.com/108dea203db3c9b9ca59152c2ad5ae98b275b1d9/drivers/gpu/drm/udl/udl_connector.c |
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Comment 1 by abodenha@chromium.org
, Jun 30 2017Owner: marc...@chromium.org