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Black screen on kevin after chrome logo is up |
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Issue descriptionOn kevin device: cros flash usb:// xbuddy://remote/kevin/latest-canary and install from usb. Black screen seems to be an ongoing issue. A slight difference is that chrome logo is up before screen goes to black.
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Jun 28 2017
Kevin in 9693.0.0,61.0.3142.0. Recovery via usb stick is successful. However after taking out the usb stick, splash screen shows, then it goes black. Mouse cursor can be seen. VT2 works. No workaround Rebooting the device will not resolve the issue.
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Jun 28 2017
I am noticing this on peach_pit as well. After getting to the boot screen with the Chrome logo, it freezes there for a long time. If you go to the terminal and try to go back to the UI, the screen is not redrawn and the cursor appears (over the terminal). Recovery works, but as mentioned in #2, rebooting doesn't fix the issue.
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Jun 28 2017
Try changing the channel to beta from VT2? I was able to avoid further issues by doing that on my kevin.
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Jun 28 2017
Seen black screen after AU to M61-9693.0.0 Kevin.
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Jun 28 2017
Only graphix test indication any new issue is graphics_VTSwitch on suites - - graphics - https://screenshot.googleplex.com/2i7RuCoUhj7 - graphics_bvt - https://screenshot.googleplex.com/2ycXXkAQvCZ Comparing with other boards I see several others in trouble at https://wmatrix.googleplex.com/unfiltered?tests=graphics_VTSwitch&releases=tot&hide_missing=True Issue starts with R61-9692.0.0
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Jun 28 2017
Looks like all ARM boards affected.
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Jun 28 2017
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Jun 28 2017
Issue 737785 has been merged into this issue.
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Jun 28 2017
Seen distorted screen/graphics in Blaze just after getting latest M61 build through recovery. M ChromeOS Chrome ARC Type Channel 61 9693.0.0 61.0.3142.0 (multiple) release dev
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Jun 28 2017
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Jun 28 2017
Dominik, was this an issue you were looking at (potential side effect of Intel sync patches)?
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Jun 28 2017
Is https://chromium-review.googlesource.com/c/551181/ in that image? If you see "Failing to initialize image" or something similar in the logs that revert will fix it.
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Jun 29 2017
Graphics tests on bvt don't test Chrome on purpose. In general graphics was alive, graphics_Sanity ran on kevin and captured fine screenshots https://pantheon.corp.google.com/storage/browser/chromeos-autotest-results/125603915-chromeos-test/chromeos2-row8-rack9-host11/graphics_Sanity/results/ That means to catch this one would need to capture a screenshot after logging into Chrome (AFAIK no test does it as background images keep changing, but one could cook up something). But that may not be enough. The only way to truly prevent this is to check chameleon tests, which don't run on paladin.
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Jun 29 2017
avkodipelli@ per#14 can you please confirm do you see "Failing to initialize image" or something similar in the logs?
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Jun 29 2017
Re #15: chameleon tests are e2e, flaky by nature, and have their integration cons. They check mainly external display, and could bring too much noise and maintenance issues. I think as a first attempt to catch such bugs little earlier, we can review and promote graphics_VTSwitch to bvt-cq. Separate effort should search for better testing solution.
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Jun 29 2017
Issue 737945 has been merged into this issue.
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Jun 29 2017
The issue is no longer there for Kevin in Chrome OS 9693.1.0, 61.0.3144.0.
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Jun 29 2017
Minnie and nyan blaze are good too in Chrome OS 9693.1.0, 61.0.3144.0.
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Jun 29 2017
Dup? I'm seeing "blank screen" on chell in June 23 builds. https://bugs.chromium.org/p/chromium/issues/detail?id=738060
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Jun 29 2017
ChromeOS stucks at Chrome Logo after cros flash ChromeOS ToT on caroline /var/ui/ui.LATEST says session_manager: error while loading shared libraries: libprotobuf-lite.so.9: cannot open shared object file: No such file or directory
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Jun 29 2017
What build was this discovered on? Chrome OS 9693.1.0, 61.0.3144.0. ?
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Jun 29 2017
Re#23 It's self build image with ChromeOS ToT checkout source code Locally marked as R61-9697.0.timestamp
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Jun 29 2017
Issue 738140 has been merged into this issue.
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Jun 30 2017
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Jun 30 2017
I can confirm the issue on Reks, Chell and Minnie.
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Jun 30 2017
I'm seeing this on Kevin with 9700.0.0 canary image from today.
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Jun 30 2017
seeing this today on big as well. top of tree build.
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Jun 30 2017
Per comment #19: Was somebody expecting this problem to be resolved on Chrome 61.0.3144? I tested this out myself with build 9693.1.0 (Chrome 61.0.3144) and that also seemed to fix the problem for me. But it seems that this was the only build with a recent Chrome. The PFQ has been failing for a while, and we're still stuck at 61.0.3142. (Which would explain people *still* seeing this problem.) If that's all correct, then it seems like getting the Chrome PFQ in order would be the next step here...
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Jun 30 2017
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Jun 30 2017
As what Brian described after deploying a new chrome (top of tree) problem is solved.
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Jun 30 2017
Ah, wait. on nyan-big, top of tree chrome-os + top of tree chrome: Black screen is no longer the case. But the screen blinks with/without input (mouse, keyboard).
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Jun 30 2017
Kristian, maybe you should check with xiaochu@ to see if his nyan device is a repro for your bug :)
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Jul 6 2017
This issue seems resolved - graphics_VTSwitch passes since R61-9703.0.0 Not observed anymore on boards with ToT builds.
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Nov 3 2017
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/third_party/autotest/+/26a2475c2fa30d931cdce5e1e0a745c15618544b commit 26a2475c2fa30d931cdce5e1e0a745c15618544b Author: David Haddock <dhaddock@chromium.org> Date: Fri Nov 03 06:21:51 2017 [autotest] Test that there is something on screen. We have had a few builds in the past year that have been passing BVTs even though there was nothing on the screen. This test aims to find these builds before the Test team begins their manual testing on them. 8530.86.0 got stuck on the chrome logo at boot. On samus, daisy and others Intel devies, trying to start chrome failed. On minnie and arm devices, Chrome started and showed just a black screen (with cursor). 9693.0.0 showed a black screen (with cursor) on arm devices after Chrome started. Intel was fine. Screenshot tests have a problem when the display goes to sleep. We need to either start Chrome or bring the screen back to life with keyboard input. I've added the ability to wake the screen to graphic_utils. BUG=chromium:647436 BUG=chromium:647145 BUG= chromium:737707 TEST=test_that <ip> graphics_Sanity (screen on and off) TEST=test_that <ip> graphics_VTSwitch (still works) CQ-DEPEND=CL:741031 Change-Id: I2c91ed29930a0f5b68d353f6b8c1e4066f1dff53 Reviewed-on: https://chromium-review.googlesource.com/717636 Commit-Ready: David Haddock <dhaddock@chromium.org> Tested-by: David Haddock <dhaddock@chromium.org> Reviewed-by: Ilja H. Friedel <ihf@chromium.org> Reviewed-by: Ruchi Jahagirdar <rjahagir@chromium.org> [modify] https://crrev.com/26a2475c2fa30d931cdce5e1e0a745c15618544b/client/site_tests/graphics_Sanity/control [modify] https://crrev.com/26a2475c2fa30d931cdce5e1e0a745c15618544b/client/cros/graphics/graphics_utils.py [modify] https://crrev.com/26a2475c2fa30d931cdce5e1e0a745c15618544b/client/site_tests/graphics_VTSwitch/graphics_VTSwitch.py [modify] https://crrev.com/26a2475c2fa30d931cdce5e1e0a745c15618544b/client/site_tests/graphics_Sanity/graphics_Sanity.py |
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Comment 1 by xiaochu@chromium.org
, Jun 28 2017