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Issue metadata

Status: WontFix
Owner: ----
Closed: Jun 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Bug



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Mailto generates email but it converting + in email to a space

Reported by chris.s...@stbobcats.net, Jun 27 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

Steps to reproduce the problem:
I am using a link in google sites to produce an email  to subscribe and unsubscribe to google groups.  So link is mailto:jh.parents+unsubscribe@stbobcats.net which produces the link https://mail.google.com/mail/u/0/?view=cm&fs=1&tf=1&to=jh.parents+unsubscribe@stbobcats.net, however in the To: field of the email it reads as jh.parents unsubscribe@stbobcats.net  So my + sign is getting converted into a space.

This appears to be a chrome issue.  Firefox produces the email properly, so do phones, outlook etc...  You have to have a handler for mailto to work in Chrome and I have tried every extension available in the chrome store.  Same problem occurs whether I try to generate it in yahoo mail or gmail in chrome but both work in other browsers.  Tried all of the MailTo extension addons for Chrome and they all produce the same results.  This featured worked in late 2016 when I first implemented it.

What is the expected behavior?
I should get jh.parents+unsubscribe@stbobcats.net in the To field

What went wrong?
I get jh.parents unsubscribe@stbobcats.net so the + is being converted into a space.

Did this work before? Yes Worked around October 2016.  That's when I originally created the feature.

Chrome version: 58.0.3029.110  Channel: stable
OS Version: 10.0
Flash Version:
 
Labels: Needs-Milestone Needs-Bisect
Components: Platform>Apps
Labels: -Needs-Bisect -Needs-Milestone Hotlist-GoogleApps M-61 OS-Linux OS-Mac
Status: Untriaged (was: Unconfirmed)
Testes this issue using latest stable #59.0.3071.115 and reported version #58.0.3029.110 on Win 10, Mac 10.12.4 and Linux Ubuntu 14.04 and was able to reproduce the issue.

Note:
1. This issue seems to be a Non-Regression issue as same behavior is seen since M45. Untriaging and adding appropriate label for further triage.
2. This issue seems to be Gmail Specific issue as same behavior is seen in Firefox Browser too.
3. Issue is seen in latest M61 as well.
4. Please find the below screen cast of Chrome and screenshot of Firefox for reference.
5. Removing bisect label as this is a Non-Regression issue.

Thanks!!

Jun 29 2017 11-29 PM.webm
7.1 MB View Download
Screen Shot 2017-06-30 at 11.32.22 AM.png
48.6 KB View Download
Labels: -Type-Bug-Regression Type-Bug
Labels: -Hotlist-GoogleApps Hotlist-Partner-GSuite

Comment 5 by luizp@google.com, Jun 5 2018

Status: WontFix (was: Untriaged)
This bug system is for issues with Chromium and Chrome, not with arbitrary google properties. 

Please use send feedback in the application (Help > Report a Problem) or use the support forums.
https://productforums.google.com/forum/#!forum/docs

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